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Nursing HomeMedicaid Top Rated

Alden Terrace Convalescent Hospital

Strong Medicare quality ratings; families often praise bilingual staff (korean/english/spanish). Still worth an in-person visit.

1240 S Hoover St, Pico-Union · Los Angeles, CA 90006210 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 116 Google reviews

5
4
3
2
1
Alden Terrace Convalescent Hospital Nursing Home in Los Angeles, CA — Street View
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What this means for your family

This facility is an excellent choice for Korean-speaking families due to its bilingual staff and high standard of cleanliness. While the care is overwhelmingly praised, families should verify the current protocols for hygiene and physician coordination to ensure their specific needs are met.

Google Reviews

Google Reviews

116 reviews on Google
Families considering Alden Terrace Convalescent Hospital (noted in reviews as Olympia) can expect highly praised Korean-speaking staff and exceptional cleanliness. Reviewers frequently highlight the quality of the meals and the attentive, family-like care provided by the nursing and administration teams. However, one reviewer reported a serious issue regarding hygiene and medical oversight during a specific incident.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities8.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Bilingual staff (Korean/English/Spanish)
  • Exceptionally clean and well-maintained facility
  • High-quality, nutritious meals (including Korean cuisine)
  • Attentive and professional nursing care

Concerns

  • Issue with hygiene/hygiene neglect during specific patient care
  • Disagreement with physician/medical direction

Rating Trends

Tap a year to see what changed

2341.0'18(2)5.05.0'21(24)4.94.9'23(20)5.04.9'25(33)3.7'26(9)

Distribution · 197 analyzed

5
186
4
4
3
2
2
0
1
5
10 reviews posted between Jul 17, 2020Jul 18, 2020 · 10 were 5-star

How They Respond to Reviews

33%response rate
Good

The owner provides personalized responses that specifically acknowledge the reviewer's identity or mention specific staff members praised in the review. The tone is professional, warm, and reinforces the facility's commitment to care.

Questions for Your Tour

  • 1I noticed your team is able to communicate in English, Korean, and Spanish; how does this multilingual support help with resident care and family communication?
  • 2The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay so clean?
  • 3We are very interested in the nutrition program; could you tell us more about the menu variety, particularly the availability of specialized options like Korean cuisine?
  • 4How does the nursing team coordinate with outside physicians to ensure there is clear alignment on medical directions and care plans?
  • 5What are your specific protocols for ensuring consistent hygiene and personal care during daily resident routines?
  • 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The floors are spotless, a.k.a. hospital clean, and I would be confident eating off the floor like it was a tile plate.

Prospective resident's family · 2025★★★★★

My mother's health has improved greatly during her time here at Olympia. Thank you Olympia!

Long-term resident's family · 2024★★★★★

The staff is very prompt, and understanding of her needs. Esther, Grace, Deborah, Claire, Hail-lu the nurse has been exceptionally attentive to all my mothers needs.

Long-term resident's family · 2024★★★★★
Source: 116 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.32hrs
43%
Registered nurses for medical care
Total Nursing
4.00hrs
97%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
10%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
19.5%
CA
13.7%
Los angeles
10.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.0%
Worse than Avg
Here
19.0%
US
14.4%
CA
10.4%
Los angeles
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.6%
Mixed vs Avgs
Here
9.6%
US
15.3%
CA
10.5%
Los angeles
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.8%
Worse than Avg
Here
4.8%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Well below state avg (15.4)
10 complaint-triggered

Alden Terrace shows ongoing problems with families filing 10 complaints that led to federal violations, most recently citing failures in abuse reporting. The facility repeatedly struggles with resident rights protection, care planning, and fire safety systems across multiple surveys. While the provider reports correcting each issue, the pattern of complaints and recurring deficiencies in basic care standards suggests persistent quality concerns that families should carefully evaluate before placement.

Nov 20, 2025Routine
14
0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0911Minimal · PatternCorrected

Environmental Deficiencies

Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

Apr 7, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 17, 2025Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 4, 2024Routine
9
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Sep 13, 2024Complaint
2
0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Jun 4, 2024Complaint
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Payment Denial

May 20, 2024

8-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alden Terrace Convalescent Hospital

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 2 of 38 (Best)

Ownership & Management

Owners

Friedman Family Trust

Owner · Organization

10%

Ira D Friedman 1991 Trust

Owner · Organization

10%

Lehmann Family 1991 Trust

Owner · Organization

10%

The Klavan Family Trust

Owner · Organization

10%

The Tzippy Friedman Notis 1990 Trust

Owner · Organization

10%

Friedman, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Friedman, IraManaging Control - Governing BodyCruz, ShirleyManagerFriedman, IraManagerHadadz, AliManagerKlavan, JoshuaManager
Source: Medicare provider data

Contact

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References & Resources

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