Strong Medicare quality ratings; public reviewers often praise bilingual staff (korean/english/spanish). Still worth an in-person visit.
based on 118 Google reviews

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Alden Terrace Convalescent Hospital has a strong overall Medicare rating. Public reviewers frequently mention: bilingual staff (korean/english/spanish) and exceptionally clean and well-maintained facility. Review the component ratings and current source records before deciding.
Families considering Alden Terrace Convalescent Hospital (noted in reviews as Olympia) can expect highly praised Korean-speaking staff and exceptional cleanliness. Reviewers frequently highlight the quality of the meals and the attentive, family-like care provided by the nursing and administration teams. However, one reviewer reported a serious issue regarding hygiene and medical oversight during a specific incident.
Quality Themes
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Concerns
Rating Trends
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Distribution · 199 analyzed
The owner provides personalized responses that specifically acknowledge the reviewer's identity or mention specific staff members praised in the review. The tone is professional, warm, and reinforces the facility's commitment to care.
Personalized based on this facility's data
Key Review Excerpts
“The floors are spotless, a.k.a. hospital clean, and I would be confident eating off the floor like it was a tile plate.”
“The staff is very prompt, and understanding of her needs. Esther, Grace, Deborah, Claire, Hail-lu the nurse has been exceptionally attentive to all my mothers needs.”
“We regularly get calls from the nurses with reports on her health and well-being. We appreciate this as we live on the East Coast and aren't able to visit often.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Alden Terrace shows ongoing problems with families filing 10 complaints that led to federal violations, most recently citing failures in abuse reporting. The facility repeatedly struggles with resident rights protection, care planning, and fire safety systems across multiple surveys. While the provider reports correcting each issue, the pattern of complaints and recurring deficiencies in basic care standards suggests persistent quality concerns that families should carefully evaluate before placement.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Payment Denial
May 20, 2024
8-day denial
Alden Terrace Convalescent Hospital
for profit
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 1 of 38 (Highest rating)
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Friedman, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
118 reviews from families & visitors
Official Website
Visit olympia-convalescent.com
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