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Nursing HomeMedicaid Investigative

Alta View Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

831 S Lake Street, Westlake · Los Angeles, CA 9005799 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 48 Google reviews

5
4
3
2
1
Alta View Post Acute Nursing Home in Los Angeles, CA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (21 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in WEST HARBOR HEALTHCARE chain · $249,597 in fines

Source: Medicare data

What this means for your family

This facility offers exceptional rehabilitation and a very caring nursing team that many families find comforting. However, due to recent highly specific and severe allegations regarding facility cleanliness and staff integrity, I strongly advise visiting the facility in person to inspect the physical condition of the building and observe staff interactions.

Google Reviews

Google Reviews

48 reviews on Google
Families considering Alta View Post Acute will find a facility highly praised for its compassionate nursing staff and effective rehabilitation programs that help patients regain mobility. However, there are serious, highly critical allegations regarding facility cleanliness and professional misconduct that should be investigated personally.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical therapy and rehab programs
  • Strong communication with family members
  • Friendly and supportive social services

Concerns

  • Allegations of poor facility hygiene and mold
  • Allegations of staff misconduct and medication theft

Rating Trends

Tap a year to see what changed

2345.02024(4)4.92025(32)4.82026(19)

Distribution · 55 analyzed

5
53
4
0
3
0
2
0
1
2

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed some families have shared how much they appreciate the communication from your team; how do you ensure family members stay updated on their loved one's daily progress?
  • 2With the high staffing rating you have, how do you ensure that the nursing team can provide consistent, one-on-one attention to every resident?
  • 3Could you walk me through your current protocols for facility maintenance and deep cleaning to ensure a pristine environment for the residents?
  • 4What specific steps are in place to monitor medication administration and ensure total accuracy and security for every resident?
  • 5What does a typical day look like for residents in terms of social activities and engagement with the community?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

Thank You Alta View… Because of the wonderful staff and LEADERSHIP I’m now walking 4 months

Rehab patient · 2026★★★★★

The nursing team was very transparent & communicative with my family, and social services dept. always prioritized all of her appointments.

Long-term resident's family · 2025★★★★★

My grand mother has been in this facility fir the past 3 months he has the most effective attentive care here is has been well tooken care of

Long-term resident's family · 2024★★★★★
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
52%
Registered nurses for medical care
Total Nursing
4.22hrs
OK
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.1%
Mixed vs Avgs
Here
12.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.4%
CA
11.6%
Los angeles
11.4%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.1%
Worse than Avg
Here
9.1%
US
4.9%
CA
4.5%
Los angeles
5.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.7%
Mixed vs Avgs
Here
11.7%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.2%
Better than Avg
Here
96.2%
US
79.7%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.3%
Worse than Avg
Here
3.3%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
4penalties
Above state avg (15.4)
25 complaint-triggered
$249,597 in fines

Alta View Post Acute has significant recurring issues that families should carefully consider, with 27 complaints filed by families triggering federal inspections. The facility repeatedly struggles with accident prevention and safety supervision, communication with families about resident conditions, and care planning. Problems also persist across medication management, infection control, and fire safety systems, though all violations show correction dates indicating the facility addresses issues when cited.

Mar 6, 2026Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Dec 5, 2025Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Aug 21, 2025Routine
23
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 31, 2025Complaint
1
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Jan 13, 2025Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Nov 20, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Oct 22, 2023

$163,566

Payment Denial

Oct 22, 2023

64-day denial

Fine

Aug 30, 2023

$11,170

Fine

Jun 2, 2023

$74,861

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alta View Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

West Harbor Healthcare

Chain Size

8 facilities nationwide

Chain avg rating: 3.9/5 · Rank 8 of 8 (Worst)

Ownership & Management

Owners

West Harbor Healthcare LLC

Owner · Organization

100%

Galbasini, Kevin

Owner (parent company)

40%

Gill, Daniel

Owner (parent company)

40%

Rosenhan, Cameron

Owner (parent company)

20%

Key personnel

Gill, DanielW-2 Managing EmployeeGalbasini, KevinOfficer / DirectorGill, DanielOfficer / DirectorRosenhan, CameronOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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