Alta View Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 48 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (21 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in WEST HARBOR HEALTHCARE chain · $249,597 in fines
What this means for your family
This facility offers exceptional rehabilitation and a very caring nursing team that many families find comforting. However, due to recent highly specific and severe allegations regarding facility cleanliness and staff integrity, I strongly advise visiting the facility in person to inspect the physical condition of the building and observe staff interactions.
Google Reviews
Google Reviews
48 reviews on Google“Families considering Alta View Post Acute will find a facility highly praised for its compassionate nursing staff and effective rehabilitation programs that help patients regain mobility. However, there are serious, highly critical allegations regarding facility cleanliness and professional misconduct that should be investigated personally.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy and rehab programs
- Strong communication with family members
- Friendly and supportive social services
Concerns
- Allegations of poor facility hygiene and mold
- Allegations of staff misconduct and medication theft
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some families have shared how much they appreciate the communication from your team; how do you ensure family members stay updated on their loved one's daily progress?
- 2With the high staffing rating you have, how do you ensure that the nursing team can provide consistent, one-on-one attention to every resident?
- 3Could you walk me through your current protocols for facility maintenance and deep cleaning to ensure a pristine environment for the residents?
- 4What specific steps are in place to monitor medication administration and ensure total accuracy and security for every resident?
- 5What does a typical day look like for residents in terms of social activities and engagement with the community?
- 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“Thank You Alta View… Because of the wonderful staff and LEADERSHIP I’m now walking 4 months”
“The nursing team was very transparent & communicative with my family, and social services dept. always prioritized all of her appointments.”
“My grand mother has been in this facility fir the past 3 months he has the most effective attentive care here is has been well tooken care of”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alta View Post Acute has significant recurring issues that families should carefully consider, with 27 complaints filed by families triggering federal inspections. The facility repeatedly struggles with accident prevention and safety supervision, communication with families about resident conditions, and care planning. Problems also persist across medication management, infection control, and fire safety systems, though all violations show correction dates indicating the facility addresses issues when cited.
Mar 6, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 5, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Aug 21, 2025Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 31, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Jan 13, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nov 20, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 22, 2023
$163,566
Payment Denial
Oct 22, 2023
64-day denial
Fine
Aug 30, 2023
$11,170
Fine
Jun 2, 2023
$74,861
Ownership & Operations
Who Operates This Facility
Alta View Post Acute
for profit
Chain Affiliation
West Harbor Healthcare
8 facilities nationwide
Chain avg rating: 3.9/5 · Rank 8 of 8 (Worst)
Ownership & Management
Owners
West Harbor Healthcare LLC
Owner · Organization
Galbasini, Kevin
Owner (parent company)
Gill, Daniel
Owner (parent company)
Rosenhan, Cameron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit altaviewpostacute.net
Medicare data downloads
Original nursing home datasets
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