Burlington Convalescent Hospital
Strong Medicare quality ratings; families often praise warm and attentive nursing staff. Still worth an in-person visit.
based on 39 Google reviews

Watch Burlington Convalescent Hospital
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers excellent rehabilitation services and some staff members are exceptionally kind and attentive. However, families should be extremely cautious regarding the lack of air conditioning and the reported delays in nursing responses during night shifts.
Google Reviews
Google Reviews
39 reviews on Google“Families considering Burlington Convalescent Hospital will find a deeply polarized environment. While some reviewers praise the warm, attentive nursing staff and effective rehabilitation programs, others report severe concerns regarding facility cleanliness, lack of air conditioning, and slow response times from night shift staff.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing staff
- Effective rehabilitation and therapy programs
- Friendly and supportive management for hospice partners
- Personalized meal attention
Concerns
- Slow response times from nursing staff, especially at night (mentioned by 2 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 3 reviewers)
- Lack of adequate climate control/air conditioning (mentioned by 2 reviewers)
- Difficulties with parking and visitor access (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some wonderful comments about your nursing staff being very warm and attentive; how do you ensure that level of personalized care continues during the overnight shifts?
- 2Since we are looking for a comfortable environment, could you tell me about your current plans or recent updates regarding the facility's climate control and air conditioning?
- 3What specific protocols do you have in place to ensure the facility remains clean and fresh-smelling for the residents and their visitors?
- 4Could you describe the daily activities and social engagement programs available to help residents stay active and connected with one another?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6We are interested in how much customization goes into the dining experience; how do you manage specific dietary needs and meal preferences for each resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff is warm, attentive, and genuinely caring. We especially appreciate the attention to detail with personalized meals. The facility is clean, well-run, and offers excellent rehab and activity programs.”
“My grandma stayed here. She really enjoyed her stay at this place. I did not expect her to want to stay because she can get really stubborn and then do nothing but complain. Except that did not happen.”
“Average nurse takes about 1-3 hours to respond when you press the button near the bed. Unless you or your family are there, they come immediately. Unless you or your family are there, they come immediately. Which is absolutely not acceptable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Burlington Convalescent Hospital has concerning patterns across 61 deficiencies over five surveys, with families filing four complaint reports about accident prevention and personal care issues. The facility repeatedly struggles with fire safety systems, dietary services, and care planning, with these problems persisting across multiple inspections despite reported corrections, suggesting ongoing challenges with maintaining consistent quality standards.
Jun 12, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 21, 2025Routine15
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Feb 21, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 9, 2024Routine14
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Maintain 15 months of resident assessments in the resident's active clinical record.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Dec 21, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 17, 2023Routine28
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Federal Penalties
Fine
Feb 21, 2025
$8,278
Ownership & Operations
Who Operates This Facility
Burlington Convalescent Hospital
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 3 of 38 (Best)
Ownership & Management
Owners
Libby Care Center LLC
Owner · Organization
The Aaron Friedman Group a Business Assets Trust
Owner (parent company) · Organization
The Ira David Friedman Group a Business Assets Trust
Owner (parent company) · Organization
Devorah Danziger Group a Business Assets Trust
Owner (parent company) · Organization
Elka Kaplan Group a Business Assets Trust
Owner (parent company) · Organization
Esther Hoff Group a Business Assets Trust
Owner (parent company) · Organization
Mordechai Notis Group a Business Assets Trust
Owner (parent company) · Organization
Rachel Notis Group a Business Assets Trust
Owner (parent company) · Organization
Sarah Dunner Group a Business Assets Trust
Owner (parent company) · Organization
The Libby Friedman Lehmann Group a Business Assets Trust
Owner (parent company) · Organization
The Ruchel Friedman Klavan Group a Business Assets Trust
Owner (parent company) · Organization
Yehoshua Notis Group a Business Assets Trust
Owner (parent company) · Organization
Yisroel Notis Group a Business Assets Trust
Owner (parent company) · Organization
Friedman, Ira
Owner (parent company)
Friedman, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Lehmann, Libby
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Notis, Shmuel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit burlingtonconvalescent.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Elim Silvertown
< 1 miAssisted Living · Los Angeles, CA
Commonwealth Royale Guest Home
1.5 miAssisted Living · Los Angeles, CA
St John of God Residence
2.4 miAssisted Living · Los Angeles, CA
Sakura Gardens at Los Angeles
3.2 miAssisted Living · Los Angeles, CA
Hollywood Hills Senior Living
4.1 miAssisted Living · Los Angeles, CA
Beverly Hills Senior Care
5.0 miAssisted Living · Los Angeles, CA