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Nursing HomeMedicaid Top Rated

Burlington Convalescent Hospital

Strong Medicare quality ratings; families often praise warm and attentive nursing staff. Still worth an in-person visit.

845 S.burlington Avenue, Westlake · Los Angeles, CA 90057124 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 39 Google reviews

5
4
3
2
1
Burlington Convalescent Hospital Nursing Home in Los Angeles, CA — Street View
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What this means for your family

This facility offers excellent rehabilitation services and some staff members are exceptionally kind and attentive. However, families should be extremely cautious regarding the lack of air conditioning and the reported delays in nursing responses during night shifts.

Google Reviews

Google Reviews

39 reviews on Google
Families considering Burlington Convalescent Hospital will find a deeply polarized environment. While some reviewers praise the warm, attentive nursing staff and effective rehabilitation programs, others report severe concerns regarding facility cleanliness, lack of air conditioning, and slow response times from night shift staff.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean2.0Activities5.0MedsN/AMemory2.0Comms3.0ValueN/A

Strengths

  • Warm and attentive nursing staff
  • Effective rehabilitation and therapy programs
  • Friendly and supportive management for hospice partners
  • Personalized meal attention

Concerns

  • Slow response times from nursing staff, especially at night (mentioned by 2 reviewers)
  • Facility cleanliness and unpleasant odors (mentioned by 3 reviewers)
  • Lack of adequate climate control/air conditioning (mentioned by 2 reviewers)
  • Difficulties with parking and visitor access (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(1)'21(2)'23(9)'25(4)'26(3)

Distribution · 42 analyzed

5
21
4
4
3
1
2
0
1
16

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some wonderful comments about your nursing staff being very warm and attentive; how do you ensure that level of personalized care continues during the overnight shifts?
  • 2Since we are looking for a comfortable environment, could you tell me about your current plans or recent updates regarding the facility's climate control and air conditioning?
  • 3What specific protocols do you have in place to ensure the facility remains clean and fresh-smelling for the residents and their visitors?
  • 4Could you describe the daily activities and social engagement programs available to help residents stay active and connected with one another?
  • 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
  • 6We are interested in how much customization goes into the dining experience; how do you manage specific dietary needs and meal preferences for each resident?

Personalized based on this facility's data


Key Review Excerpts

The staff is warm, attentive, and genuinely caring. We especially appreciate the attention to detail with personalized meals. The facility is clean, well-run, and offers excellent rehab and activity programs.

Rehab patient's family · 2025★★★★★

My grandma stayed here. She really enjoyed her stay at this place. I did not expect her to want to stay because she can get really stubborn and then do nothing but complain. Except that did not happen.

Long-term resident's family · 2023★★★★★

Average nurse takes about 1-3 hours to respond when you press the button near the bed. Unless you or your family are there, they come immediately. Unless you or your family are there, they come immediately. Which is absolutely not acceptable.

Long-term resident's family · 2022☆☆☆☆
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
4.10hrs
100%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
15.5%
CA
11.7%
Los angeles
11.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.2%
Worse than Avg
Here
15.2%
US
14.4%
CA
10.4%
Los angeles
12.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.0%
Worse than Avg
Here
68.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility69.0%
Worse than Avg
Here
69.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Near state avg (15.4)
4 complaint-triggered
$8,278 in fines

Burlington Convalescent Hospital has concerning patterns across 61 deficiencies over five surveys, with families filing four complaint reports about accident prevention and personal care issues. The facility repeatedly struggles with fire safety systems, dietary services, and care planning, with these problems persisting across multiple inspections despite reported corrections, suggesting ongoing challenges with maintaining consistent quality standards.

Jun 12, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 21, 2025Routine
15
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Feb 21, 2025Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Feb 9, 2024Routine
14
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0639Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Maintain 15 months of resident assessments in the resident's active clinical record.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0849Potential for harm · PatternCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Dec 21, 2023Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 17, 2023Routine
28
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0111Potential for harm · PatternCorrected

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0344Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0024Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0030Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Federal Penalties

Fine

Feb 21, 2025

$8,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Burlington Convalescent Hospital

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 3 of 38 (Best)

Ownership & Management

Owners

Libby Care Center LLC

Owner · Organization

100%

The Aaron Friedman Group a Business Assets Trust

Owner (parent company) · Organization

20%

The Ira David Friedman Group a Business Assets Trust

Owner (parent company) · Organization

20%

Devorah Danziger Group a Business Assets Trust

Owner (parent company) · Organization

Elka Kaplan Group a Business Assets Trust

Owner (parent company) · Organization

Esther Hoff Group a Business Assets Trust

Owner (parent company) · Organization

Mordechai Notis Group a Business Assets Trust

Owner (parent company) · Organization

Rachel Notis Group a Business Assets Trust

Owner (parent company) · Organization

Sarah Dunner Group a Business Assets Trust

Owner (parent company) · Organization

The Libby Friedman Lehmann Group a Business Assets Trust

Owner (parent company) · Organization

The Ruchel Friedman Klavan Group a Business Assets Trust

Owner (parent company) · Organization

Yehoshua Notis Group a Business Assets Trust

Owner (parent company) · Organization

Yisroel Notis Group a Business Assets Trust

Owner (parent company) · Organization

Friedman, Ira

Owner (parent company)

Friedman, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Lehmann, Libby

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Notis, Shmuel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Friedman, IraManaging Control - Governing BodyFriedman, IraManagerHuang, JeffreyManagerKim, DoeyoungManagerKlavan, JoshuaManager
Source: Medicare provider data

Contact

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References & Resources

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