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Assisted Living

Alpha Senior Care Home

Families consistently rate this highly — reviewers highlight hands-on owner greg bila personally evaluates residents and remains actively involved in daily care, even during final hours. Schedule a visit to confirm the fit.

96 Windmill Road, Shavano Park, TX 782316 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 18 Google reviews

5
4
3
2
1
Alpha Senior Care Home Assisted Living in Shavano Park, TX — Street View
Street View

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What this means for your family

Families consistently rate Alpha Senior Care Home highly, reflecting positive day-to-day experiences. Reviewers highlight: hands-on owner greg bila personally evaluates residents and remains actively involved in daily care, even during final hours, exceptional communication with families through daily photos, videos, and regular updates. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.

Google Reviews

Google Reviews

18 reviews on Google
Alpha Senior Care appears to be an exceptional small facility where owner Greg Bila and his staff provide deeply personalized, compassionate care. Families consistently praise the home-like environment, excellent communication, and spiritual support. However, with only 18 reviews and 2 concerning 1-star ratings about unprofessional management and poor employee treatment, there are some red flags worth investigating.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities8.0Meds8.0Memory9.0Comms9.0ValueN/A

Strengths

  • Hands-on owner Greg Bila personally evaluates residents and remains actively involved in daily care, even during final hours
  • Exceptional communication with families through daily photos, videos, and regular updates
  • Comprehensive therapeutic services including music therapy, pet therapy, manicures, haircuts, and spiritual care
  • Superior end-of-life and hospice care with staff providing 24/7 bedside support during final moments
  • Consistently clean, beautiful facility with excellent home-cooked meals tailored to individual preferences
  • Staff treats residents 'like family' with personalized attention in small 6-bed setting

Concerns

  • One review alleges unprofessional management and lack of employee training
  • Another 1-star review suggests potential staff treatment issues
  • Limited sample size of reviews may not capture full resident experience
  • No specific mention of licensed nursing staff or medical oversight

Rating Trends

2343.02019(2)5.02021(5)5.02023(2)5.02024(7)3.72025(3)5.02026(1)

Distribution · 20 analyzed

5
18
4
0
3
0
2
0
1
2

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since Greg is so involved in daily care, how does he balance his hands-on role with the overall management and training of the staff members?
  • 2I love that you share daily photos and videos with families; could you walk me through how your team coordinates these updates while maintaining the residents' privacy?
  • 3Given the focus on personalized therapeutic services like music and pet therapy, how do you determine which activities best suit a new resident's specific interests and needs?
  • 4Could you clarify the level of medical oversight available at the home, specifically regarding how you handle medication management or changes in a resident's health status?
  • 5How do you ensure that the high standard of cleanliness and the quality of the home-cooked meals remain consistent across all shifts?
  • 6What is your process for ensuring that all staff members are fully trained and supported in providing the compassionate end-of-life care that your facility is known for?

Personalized based on this facility's data


Key Review Excerpts

This comes with great emphasis as I am a Medical Doctor familiar with all the different agencies and facilities. My family went through 5 different places for my mother-in-law before we found this one.

Medical professional's endorsement after negative experiences at multiple other facilities provides strong credibility · May 2024★★★★★

Greg went to the hospital to evaluate her situation and he welcomed her into Alpha. Not long after she was admitted, Greg had her talking and answering questions. It was amazing.

Demonstrates owner's personal involvement and ability to improve residents' conditions · Jun 2024★★★★★

Horrible experience here! The man who runs this place is very unprofessional! Doesn't train his employees at all and is very disrespectful to his employees.

Concerning allegation about management style that contrasts sharply with positive family reviews · Mar 2025☆☆☆☆
Source: 18 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total

Key Findings

Alpha Senior Care Home had one inspection in November 2022 with no specific health or life safety code violations listed in the findings. However, an administrative penalty of $350.00 was issued in February 2026 due to failures in emergency preparedness training and drill requirements.

Feb 11, 2026Enforcement
PenaltyReport

Administrative Penalty — The facility failed to provide the required emergency preparedness and response plan training and conduct drills. (TAC 553.275(n)(1-5))

Nov 9, 2022Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alpha Senior Care Home LLC

Organization Type

for profit

Management Company

NA

Administrator

GREGORY H BILA

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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