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Nursing HomeMedicaid Investigative

All Saint's Subacute & Transitional Care

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1652 Mono Avenue, San Leandro, CA 9457886 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 82 Google reviews

5
4
3
2
1
All Saint's Subacute & Transitional Care Nursing Home in San Leandro, CA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • High staff turnover (62%)
  • High RN turnover (82%)

Bottom 25% in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in PACS GROUP chain · $176,384 in fines

Source: Medicare data

What this means for your family

This facility's strong therapy and nursing teams make it a great choice for post-surgical rehabilitation and recovery. However, families should verify that therapy schedules are being strictly maintained, as one recent reviewer reported delays due to staffing issues.

Google Reviews

Google Reviews

82 reviews on Google
Families can expect a highly compassionate nursing and therapy team that treats residents like family, with particular praise for the physical and speech therapists. While most reviewers highlight the cleanliness and professional care, one critical report of understaffing and delayed therapy services should be investigated during your visit.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical, occupational, and speech therapy
  • Clean and well-maintained environment
  • Responsive and supportive management

Concerns

  • Understaffing leading to delayed therapy and care

Rating Trends

Tap a year to see what changed

2344.82024(11)5.02025(1)4.32026(19)

Distribution · 31 analyzed

5
25
4
3
3
0
2
0
1
3
10 reviews posted between Jun 3, 2024Jun 7, 2024 · 8 were 5-star

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed how much care you put into responding to feedback from families online; how does that culture of communication translate to how you interact with residents' families daily?
  • 2With the recent health inspections, what specific steps has the facility taken to address and resolve the identified deficiencies?
  • 3Can you walk me through the protocol for handling a medical emergency or a sudden change in a resident's condition during the night shift?
  • 4How do you ensure that there is enough consistent, high-quality staffing available to meet the needs of all 86 residents at all times?
  • 5What kind of daily activities or social programs do you have in place to keep residents engaged and active within the community?
  • 6How does the clinical team monitor and manage the transition from subacute care back to a more permanent living situation or home care?

Personalized based on this facility's data


Key Review Excerpts

From the moment my mom became a patient here, she has been treated with the utmost care, compassion, and respect. An experience that has touched our hearts deeply.

Long-term resident's family · 2026★★★★★

The staff has taken the time to get to know not just our dad, but our entire family, which has meant a lot to us.

Rehab patient's family · 2026★★★★★

Our Ohana father is being transferred out today because the facility is under staffed, and he is getting worse. He was supposed to receive physical therapy each day. Today is his 6th day there and they have not started any therapy.

Long-term resident's family · 2026☆☆☆☆
Source: 82 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.38hrs
OK
Registered nurses for medical care
Total Nursing
6.39hrs
OK
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
81%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.8%
Worse than Avg
Here
24.8%
US
19.5%
CA
13.7%
Alameda
9.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
15.4%
CA
11.6%
Alameda
12.9%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
0.1%
CA
0.4%
Alameda
0.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.7%
Mixed vs Avgs
Here
9.7%
US
19.4%
CA
10.7%
Alameda
7.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
14.4%
CA
10.4%
Alameda
8.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.7%
Mixed vs Avgs
Here
4.7%
US
12.1%
CA
7.0%
Alameda
3.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
CA
93.2%
Alameda
90.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Alameda
91.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
CA
1.5%
Alameda
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Near state avg (15.4)
8 complaint-triggered
$176,384 in fines

Families have filed complaints that led to deficiencies in recent surveys, indicating ongoing concerns about care quality at this facility. The most recurring issues involve fire safety systems, care planning, and medication management, with problems persisting across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical areas suggests potential systemic challenges with maintaining consistent standards.

Feb 9, 2026Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 22, 2025Routine
18
0689Immediate jeopardy · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0841Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0341Minimal · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0342Minimal · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Aug 22, 2025Complaint
1
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 25, 2025Complaint
2
0880Immediate jeopardy · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jul 12, 2024Routine
12
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0912Potential for harm · IsolatedCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Sep 29, 2023Complaint
1
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Federal Penalties

Fine

Aug 22, 2025

$44,190

Fine

Mar 25, 2025

$132,194

Ownership & Operations

Who Operates This Facility

Owner / Operator

All Saint's Subacute & Transitional Care

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 230 of 260 (Worst)

Ownership & Management

Owners

Providence Group North LLC

Owner · Organization

100%

Key personnel

Muppu, ManjulaContracted Managing EmployeeStock, StevenW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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