All Saint's Subacute & Transitional Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 82 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (62%)
- High RN turnover (82%)
Bottom 25% in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in PACS GROUP chain · $176,384 in fines
What this means for your family
This facility's strong therapy and nursing teams make it a great choice for post-surgical rehabilitation and recovery. However, families should verify that therapy schedules are being strictly maintained, as one recent reviewer reported delays due to staffing issues.
Google Reviews
Google Reviews
82 reviews on Google“Families can expect a highly compassionate nursing and therapy team that treats residents like family, with particular praise for the physical and speech therapists. While most reviewers highlight the cleanliness and professional care, one critical report of understaffing and delayed therapy services should be investigated during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical, occupational, and speech therapy
- Clean and well-maintained environment
- Responsive and supportive management
Concerns
- Understaffing leading to delayed therapy and care
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed how much care you put into responding to feedback from families online; how does that culture of communication translate to how you interact with residents' families daily?
- 2With the recent health inspections, what specific steps has the facility taken to address and resolve the identified deficiencies?
- 3Can you walk me through the protocol for handling a medical emergency or a sudden change in a resident's condition during the night shift?
- 4How do you ensure that there is enough consistent, high-quality staffing available to meet the needs of all 86 residents at all times?
- 5What kind of daily activities or social programs do you have in place to keep residents engaged and active within the community?
- 6How does the clinical team monitor and manage the transition from subacute care back to a more permanent living situation or home care?
Personalized based on this facility's data
Key Review Excerpts
“From the moment my mom became a patient here, she has been treated with the utmost care, compassion, and respect. An experience that has touched our hearts deeply.”
“The staff has taken the time to get to know not just our dad, but our entire family, which has meant a lot to us.”
“Our Ohana father is being transferred out today because the facility is under staffed, and he is getting worse. He was supposed to receive physical therapy each day. Today is his 6th day there and they have not started any therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents who were physically restrained
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies in recent surveys, indicating ongoing concerns about care quality at this facility. The most recurring issues involve fire safety systems, care planning, and medication management, with problems persisting across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical areas suggests potential systemic challenges with maintaining consistent standards.
Feb 9, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2025Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Aug 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 25, 2025Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 12, 2024Routine12
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Sep 29, 2023Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Federal Penalties
Fine
Aug 22, 2025
$44,190
Fine
Mar 25, 2025
$132,194
Ownership & Operations
Who Operates This Facility
All Saint's Subacute & Transitional Care
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 230 of 260 (Worst)
Ownership & Management
Owners
Providence Group North LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit allsaintshc.com
Medicare data downloads
Original nursing home datasets
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