Alameda County Medical Center D/p Snf
Strong Medicare quality ratings; families often praise outstanding rehabilitation and therapy services. Still worth an in-person visit.
based on 18 Google reviews

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What this means for your family
This facility is an excellent choice for rehabilitation, with multiple families praising the physical and occupational therapy teams. However, families should remain vigilant regarding medication oversight and be prepared to advocate for their loved one, as some reviewers noted staff are often stretched thin.
Google Reviews
Google Reviews
18 reviews on Google“Families generally praise the facility for its exceptional rehabilitation therapy team and the kindness of the nursing and CNA staff. While many reviewers highlight the clean environment and smooth admissions process, some families have raised serious concerns regarding medication accuracy, staff being stretched thin, and specific instances of poor communication with social workers.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding rehabilitation and therapy services
- Kind and professional nursing and CNA staff
- Clean and sanitary facility environment
- Smooth and welcoming admissions process
Concerns
- Staffing shortages and overworked employees (mentioned by 3 reviewers)
- Issues with medication management accuracy
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and therapy services here; could you tell us more about how the therapists work with residents to regain their strength?
- 2Since we want to ensure everything is handled precisely, what specific protocols do you have in place for medication administration and tracking?
- 3How do you ensure that communication remains consistent and clear between the nursing staff and the family members?
- 4Could you describe what a typical daily schedule looks like, including any social activities or group outings available for residents?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6We've noticed the facility is very clean and well-maintained; how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“PT Freddie and OT Ofelia were outstanding and deserved a Five Star rating; and a raise!”
“The facility is clean, every time I visited I never smelt any bad odors. Thank you to the staff who were a great support to help my mother get back on her feet”
“The admissions team here made the entire process so smooth and welcoming. From the very first call, they were incredibly friendly, patient, and attentive to our needs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 29 deficiencies across three surveys with no complaint-triggered violations, suggesting families haven't filed federal reports about care quality. The most recurring issues involve medication management, fire safety systems, and infection control programs. All deficiencies have been corrected by the facility, indicating responsiveness to identified problems, though some areas like medication oversight and safety systems have required repeated attention across multiple inspection cycles.
Aug 22, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jul 28, 2023Routine9
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Sep 26, 2019Routine14
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Ownership & Operations
Who Operates This Facility
Alameda County Medical Center D/p Snf
government
Ownership & Management
Owners
Alameda Health System
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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