See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Landmark Villa

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

21000 Mission Blvd., Hayward, CA 94541140 bedsLicensed & Active
Google rating
4.7/5

based on 11 Google reviews

5
4
3
2
1
Landmark Villa Assisted Living in Hayward, CA — Street View
Street View

Watch Landmark Villa

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Landmark Villa is an excellent choice for families prioritizing staff stability and compassionate care, as many employees have been there for over a decade. The facility offers great value and maintains strong communication with outside medical agencies. While most feedback is overwhelmingly positive, you may want to verify current staff interactions during your tour to ensure the high standard of friendliness remains consistent.

Google Reviews

Google Reviews

11 reviews on Google
Landmark Villa is highly regarded for its compassionate, long-tenured staff and its ability to provide a safe, homey environment at a competitive price. While most reviewers praise the attentive care and quality of meals, one reviewer noted a negative experience with staff rudeness.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms10.0Value10.0

Strengths

  • Compassionate and attentive staff
  • High staff retention and longevity
  • Affordable pricing for services
  • Clean and homey atmosphere
  • Strong partnership with external care agencies

Rating Trends

Tap a year to see what changed

2345.02016(1)3.52017(2)5.02019(3)5.02021(1)5.02023(2)5.02024(1)5.02025(1)

Distribution · 11 analyzed

5
10
4
0
3
0
2
1
1
0

How They Respond to Reviews

27%response rate
Generic

The owner uses a repetitive, one-size-fits-all template of 'Thank you!' for all reviews. The responses fail to acknowledge specific praise or differentiate between reviews with text and those without.

Questions for Your Tour

  • 1It’s wonderful to see how much the staff seems to care for the residents here; how do you maintain such a long-tenured and consistent team for the residents?
  • 2The facility feels very clean and homey; what specific routines do you have in place to keep the common areas looking and feeling like a comfortable home?
  • 3Since you work closely with external care agencies, how do you coordinate with outside providers to ensure seamless care for residents with specific medical needs?
  • 4What does a typical day of social activities and engagement look like for the residents here?
  • 5In the event of a medical emergency after hours, what is the immediate protocol for getting residents the help they need?
  • 6We noticed you are very involved in the community; how can we best communicate with the management team if we have questions or feedback regarding care?

Personalized based on this facility's data


Key Review Excerpts

The entire staff so clearly truly cares about the residents. On my initial tour I remember being encouraged by how happy the employees seemed, greeting each other with genuine warmth, which always makes such a difference.

New resident/Family member · 2025★★★★★

We've been lucky to serve side by side with their medication technicians, care givers and management team. Close-loop Communication with our Agency is very important. They treat us as their partner in providing quality care for their residents, even though we are just a visiting agency.

Visiting healthcare agency · 2024★★★★★

The staff are extremely attentive, helpful, and friendly; most of them have worked there for over 10 years, which is not something you find at most places!

Long-term resident's family · 2023★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

18total
3 Type A— immediate health risk
13 Type B— non-compliance
Clean record— no deficiencies found
Mar 19, 2026Other
Clean

The inspection was conducted on March 19, 2026, following an Unusual Incident Report (UIR) regarding a resident found on the floor. The Licensing Program Analyst reviewed the resident's file and interviewed the Interim Administrator. No deficiencies were cited during this visit.

Feb 10, 2026Other
Clean

The facility underwent an unannounced Case Management Health and Safety check on February 10, 2026. The inspector noted that the kitchen was clean, food supplies were sufficient, and refrigerator/freezer temperatures were within acceptable ranges. No deficiencies were cited during the visit.

Feb 2, 2026Other
Clean

The case management visit identified two deficiencies. First, the facility was found to lack adequate general hygiene supplies for residents. Second, the facility failed to maintain and provide former staff personnel records as required by regulations. Both deficiencies are classified as Type B, indicating potential, but not immediate, risks to the residents' health and safety.

Jan 13, 2026Other
Clean

The inspection on January 13, 2026, was an office visit where several administrative and compliance items were discussed. The facility was cited for multiple Type B deficiencies related to lease agreements, licensing transferability, rescinding a letter to residents, and outstanding fees. All noted deficiencies require follow-up documentation and actions by specific future dates.

Jan 6, 2026Other
Clean

The inspection report was completed on January 6, 2026, following a Case Management visit. The Licensing Program Analyst discussed the change of ownership notification process with the Executive Director. No specific deficiencies were cited in the provided report text.

Sep 11, 2025Inspection
Clean

The facility underwent an unannounced annual required inspection on September 11, 2025. The LPA conducted a thorough tour and reviewed various records, including medication logs and disaster plans. No deficiencies were cited during this inspection.

May 14, 2025Other
Clean

The facility underwent a Case Management - Incident visit on May 14, 2025. The Licensing Program Analyst conducted interviews and found no deficiencies during the visit.

May 14, 2025Complaint
Clean

The facility underwent a Case Management - Incident visit on May 14, 2025. The Licensing Program Analyst conducted interviews and found no deficiencies during the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hcrc, INC

Administrator

DIANE PEDERSON

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call