Public Google reviewers rate this highly and often mention high-quality, varied dining options. Schedule a visit to confirm the fit.
based on 38 Google reviews

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Public Google reviewers rate Aljoya Mercer Island highly. Reviewers highlight: high-quality, varied dining options, beautifully maintained grounds and interiors. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Aljoya Mercer Island is consistently praised for its beautiful, well-maintained facility, high-quality dining, and friendly, professional staff. Families and visitors frequently highlight the active community atmosphere, the variety of activities available, and the facility's responsiveness to resident feedback. While the vast majority of experiences are highly positive, one visitor reported a lapse in reception desk attentiveness during a check-in process.
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Key Review Excerpts
“The administration is very open to suggestions and criticisms and hold open houses monthly to receive suggestions, many of which have been implemented.”
“Residents are given a voice in running the facility and have many opportunities to create activities within and about the area.”
“Very clean facility with wonderful artwork on every floor. The garden in summer is amazing! A beautiful sanctuary to sit comfortably in.”
Source: WA Dept. of Social & Health Services
The inspection conducted on 03/10/2026 resulted in 'Disapproved' status, but a subsequent follow-up inspection on 04/30/2026 noted all violations had been corrected.
In Room 510, multiple relocatable power taps were plugged into other relocatable power taps.
Extension cords were used as permanent wiring in Room 536 and the 2nd Floor Gallery Bistro.
Facility unable to provide documentation for Q4 Day and Night shift fire drills; paperwork not completed properly.
Multi plug power taps were found in Room 510 and Room 309 without verified UL listing.
Fire doors for Private Dining into Kitchen and Employee lounge did not close and latch properly due to being propped open.
Facility unable to provide 5-year Fire Department Connection Hydro Test reports; loaded sprinkler head found in front kitchen grill.
Approval Status: Disapproved. Next inspection scheduled on or after 04/09/2026.
Fire doors for Private Dining into Kitchen and Employee lounge did not close/latch properly due to being propped open.
Facility unable to provide documentation for Q4 day and night shift fire drills; paperwork not completed properly.
Extension cords used as permanent wiring in Room 536 and 2nd Floor Gallery Bistro.
In Room 510, multiple relocatable power taps were plugged into other relocatable power taps.
Multi plug power taps found in Room 510 and Room 309 without verified UL listing.
Facility unable to provide 5-year Fire Department Connection Hydro Test documentation; loaded sprinkler head found in front kitchen grill.
Letter confirms that Compliance Determination 68523 (completion 11/10/2025) and 66379 (completion 10/02/2025) were resolved and the facility currently meets licensing requirements.; The document package includes a cover letter, consultation information for specific WAC codes, and a specific page referencing a TB testing deficiency.
Staff A failed to complete the TB test within three days of hire, as required.
The facility failed to ensure that one culinary staff (Staff G) obtained a food worker card within 14 days of hire.
Deficiency previously cited and corrected.
The facility failed to update the service plan of one sampled resident to show contact information for Hospice services, information on the resident's impaired communication, and how to effectively communicate with the resident.
Letter serves as formal notice of a $400.00 civil fine.
The licensee failed to ensure one resident received medications as prescribed, resulting in the resident not getting medications as ordered and being placed at risk for potential medical complications. This is an uncorrected deficiency previously cited on August 4, 2025.
Follow-up inspection on 04/16/2024 (Compliance Determination 39792) found no deficiencies and that all above cited deficiencies were corrected.
Facility failed to ensure 4 of 8 sampled staff initiated and completed TB testing within the required timelines upon hire.
Facility failed to ensure 1 of 4 sampled caregivers (Staff D) completed developmental disabilities (DD) specialty training.
Facility failed to ensure 5 of 5 sampled pets had current veterinarian-certified examinations, immunizations, and documentation that pets were free of diseases transmittable to humans.
Facility failed to document in the Negotiated Service Agreement (NSA) the care needs, interventions, and safety documentation for 4 of 7 sampled residents regarding specific medications and medical conditions.
Hot water temperatures in 18 apartments, five common bathrooms, and two other common areas exceeded the 120 degree Fahrenheit limit.
There is a follow-up letter included in the document set indicating that as of 08/29/2023, the deficiency for WAC 388-78A-24642-1 was corrected.
The facility failed to submit a request for a national fingerprint background check for 1 of 6 staff members hired on 01/27/2023. The staff member worked 151 days providing direct care without the required check.
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WA DSHS — View Official Record
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