See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Aljoya Mercer Island

Families consistently rate this highly — reviewers highlight high-quality, varied dining options. Schedule a visit to confirm the fit.

2430 76th Avenue Se, Mercer Island, WA 9804040 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 38 Google reviews

5
4
3
2
1
Aljoya Mercer Island Assisted Living in Mercer Island, WA — Street View
Street View

Watch Aljoya Mercer Island

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Aljoya Mercer Island maintains a strong reputation for its vibrant community life and high-quality dining, making it an excellent choice for active seniors. While the facility is highly regarded, we recommend that families observe the reception and check-in process during their tour to ensure it meets their expectations for responsiveness.

Google Reviews

Google Reviews

38 reviews on Google
Aljoya Mercer Island is consistently praised for its beautiful, well-maintained facility, high-quality dining, and friendly, professional staff. Families and visitors frequently highlight the active community atmosphere, the variety of activities available, and the facility's responsiveness to resident feedback. While the vast majority of experiences are highly positive, one visitor reported a lapse in reception desk attentiveness during a check-in process.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • High-quality, varied dining options
  • Beautifully maintained grounds and interiors
  • Friendly and attentive staff
  • Active, resident-focused community culture

Rating Trends

Tap a year to see what changed

2345.02014(2)2.02019(2)4.82022(22)5.02023(3)5.02024(4)

Distribution · 33 analyzed

5
29
4
1
3
1
2
0
1
2

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that resident and family input into your daily operations?
  • 2Given the community's focus on an active, resident-centered culture, what are some of the most popular social events or outings that residents are currently enjoying?
  • 3The dining experience is frequently highlighted as a standout feature here; could you walk us through how the menu is planned and how you accommodate individual dietary preferences?
  • 4With your beautifully maintained grounds, what opportunities are there for residents to spend time outdoors or participate in gardening and wellness activities?
  • 5Since you have a smaller, intimate capacity of 40 residents, how does this size help your staff provide more personalized attention to each individual's needs?
  • 6What is your protocol for handling medical needs or emergencies, and how do you communicate those updates to family members?

Personalized based on this facility's data


Key Review Excerpts

The administration is very open to suggestions and criticisms and hold open houses monthly to receive suggestions, many of which have been implemented.

Long-term resident · 2014★★★★★

Residents are given a voice in running the facility and have many opportunities to create activities within and about the area.

Visitor/Touring · 2022★★★★★

Very clean facility with wonderful artwork on every floor. The garden in summer is amazing! A beautiful sanctuary to sit comfortably in.

Visitor · 2022★★★★★
Source: 38 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
23deficiencies
Apr 30, 2026Fire

The inspection conducted on 03/10/2026 resulted in 'Disapproved' status, but a subsequent follow-up inspection on 04/30/2026 noted all violations had been corrected.

ListingIFC 603.5.1

Multi plug power taps were found in Room 510 and Room 309 without verified UL listing.

Extension CordsIFC 603.6

Extension cords were used as permanent wiring in Room 536 and the 2nd Floor Gallery Bistro.

Application and UseIFC 603.5.2

In Room 510, multiple relocatable power taps were plugged into other relocatable power taps.

Testing and MaintenanceIFC 903.5

Facility unable to provide 5-year Fire Department Connection Hydro Test reports; loaded sprinkler head found in front kitchen grill.

Inspection and MaintenanceIFC 705.2

Fire doors for Private Dining into Kitchen and Employee lounge did not close and latch properly due to being propped open.

Fire DrillsWAC 212-12-044

Facility unable to provide documentation for Q4 Day and Night shift fire drills; paperwork not completed properly.

Mar 10, 2026Fire

Approval Status: Disapproved. Next inspection scheduled on or after 04/09/2026.

Listing of Relocatable Power TapsIFC 603.5.1

Multi plug power taps found in Room 510 and Room 309 without verified UL listing.

Opening Protectives (Fire Doors)IFC 705.2

Fire doors for Private Dining into Kitchen and Employee lounge did not close/latch properly due to being propped open.

Application and Use of Power TapsIFC 603.5.2

In Room 510, multiple relocatable power taps were plugged into other relocatable power taps.

Sprinkler SystemsIFC 903.5

Facility unable to provide 5-year Fire Department Connection Hydro Test documentation; loaded sprinkler head found in front kitchen grill.

Extension CordsIFC 603.6

Extension cords used as permanent wiring in Room 536 and 2nd Floor Gallery Bistro.

Fire DrillsWAC 212-12-044

Facility unable to provide documentation for Q4 day and night shift fire drills; paperwork not completed properly.

Nov 10, 2025Inspection

Letter confirms that Compliance Determination 68523 (completion 11/10/2025) and 66379 (completion 10/02/2025) were resolved and the facility currently meets licensing requirements.; The document package includes a cover letter, consultation information for specific WAC codes, and a specific page referencing a TB testing deficiency.

Food sanitationWAC 388-78A-2305

The facility failed to ensure that one culinary staff (Staff G) obtained a food worker card within 14 days of hire.

TB testing requirements

Staff A failed to complete the TB test within three days of hire, as required.

Nonavailability of medicationsWAC 388-78A-2240

Deficiency previously cited and corrected.

Service agreement planningWAC 388-78A-2130

The facility failed to update the service plan of one sampled resident to show contact information for Hospice services, information on the resident's impaired communication, and how to effectively communicate with the resident.

Oct 2, 2025Enforcement
$400.00Report

Letter serves as formal notice of a $400.00 civil fine.

Nonavailability of medicationsWAC 388-78A-2240

The licensee failed to ensure one resident received medications as prescribed, resulting in the resident not getting medications as ordered and being placed at risk for potential medical complications. This is an uncorrected deficiency previously cited on August 4, 2025.

Mar 8, 2024Inspection

Follow-up inspection on 04/16/2024 (Compliance Determination 39792) found no deficiencies and that all above cited deficiencies were corrected.

PetsWAC 388-78A-2620Corrected Mar 22, 2024

Facility failed to ensure 5 of 5 sampled pets had current veterinarian-certified examinations, immunizations, and documentation that pets were free of diseases transmittable to humans.

Water supplyWAC 388-78A-2950Corrected Mar 22, 2024

Hot water temperatures in 18 apartments, five common bathrooms, and two other common areas exceeded the 120 degree Fahrenheit limit.

What is specialty training and who is required to take it?WAC 388-112A-0400Corrected Mar 22, 2024

Facility failed to ensure 1 of 4 sampled caregivers (Staff D) completed developmental disabilities (DD) specialty training.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Apr 1, 2024

Facility failed to document in the Negotiated Service Agreement (NSA) the care needs, interventions, and safety documentation for 4 of 7 sampled residents regarding specific medications and medical conditions.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Mar 22, 2024

Facility failed to ensure 4 of 8 sampled staff initiated and completed TB testing within the required timelines upon hire.

Jun 28, 2023Investigation

There is a follow-up letter included in the document set indicating that as of 08/29/2023, the deficiency for WAC 388-78A-24642-1 was corrected.

Background checks National fingerprint background checkWAC 388-78A-24642Corrected Jun 29, 2023

The facility failed to submit a request for a national fingerprint background check for 1 of 6 staff members hired on 01/27/2023. The staff member worked 151 days providing direct care without the required check.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call