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Assisted Living

Aegis of Bellevue

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

148 102nd Ave Se, West Bellevue · Bellevue, WA 9800477 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 18 Google reviews

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What this means for your family

Aegis of Bellevue is highly regarded for its ability to foster social engagement and provide compassionate care for residents with memory issues. When touring, we recommend asking specifically about kitchen staffing and meal service procedures to ensure your loved one's dining experience meets your expectations.

Google Reviews

Google Reviews

18 reviews on Google
Aegis of Bellevue is generally praised for its warm, home-like environment and a dedicated staff that fosters social engagement and resident well-being. While many families report that their loved ones have thrived under the facility's care, some concerns have been raised regarding kitchen staffing levels and specific management interactions.

Quality Themes

Tap a score for details
Food7.0Staff9.0CleanN/AActivities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Warm, compassionate, and attentive staff
  • Strong social engagement and activity programs
  • Home-like, comfortable atmosphere
  • Positive impact on resident physical and emotional health

Concerns

  • Understaffing in the kitchen during meal times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)4.54.7'19(3)4.55.0'22(2)4.55.0'25(1)5.0'26(1)

Distribution · 18 analyzed

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How They Respond to Reviews

44%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how warm and attentive the staff is here; how do you foster that sense of family among the team?
  • 2The social programs seem like a real highlight of life at Aegis; could you walk us through some of the specific activities residents enjoy during the week?
  • 3Since the atmosphere here feels so much like a cozy home, how do you ensure the dining experience remains relaxed and well-supported during busy meal times?
  • 4What kind of support is available if a resident has a sudden medical need or an emergency in the middle of the night?
  • 5We noticed how much the management cares about resident feedback; how does the leadership team use resident input to improve daily life in the facility?
  • 6How do the staff members work together to ensure that each resident's physical and emotional well-being is being actively monitored?

Personalized based on this facility's data


Key Review Excerpts

My mother has severe memory issues and confusion. The management and staff at Aegis have contributed greatly to her happiness, social engagement and well-being.

Memory care family member · 2019★★★★

Mom has been thriving at Bellevue Aegis for nearly four years now. She has always been a very social person and needs human interaction to maintain her emotional balance of hope and passion for life.

Long-term resident's family · 2022★★★★★

We are so pleased with the care and attention shown to my husband at Aegis. He is comfortable there and I feel confident that he is well taken care.

Long-term resident's family · 2021★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

8total
84deficiencies
Jun 12, 2025Fire

Facility was disapproved on 03/20/2025 and 02/04/2025, but was found to have corrected all violations by the 06/12/2025 inspection.; Next inspection scheduled on or after: 03/06/2025. Approval Status: Disapproved.

Emergency Evacuation DrillsIFC 405.5Corrected Jun 12, 2025

Drills not held at unexpected times/varying conditions; records missing required components.

Appliance connection to fuel supply pipingIFC 319.5Corrected Jun 12, 2025

Safety cable missing between wall and kitchen appliance.

Open electrical terminationsIFC 603.2.2Corrected Jun 12, 2025

Missing receptacle covers and open junction box with exposed wires behind appliances.

Extension CordsIFC 603.6Corrected Jun 12, 2025

Three extension cords in permanent use in the pizza oven area.

CleaningIFC 606.3.3Corrected Jun 12, 2025

Missing quarterly servicing documentation for hood/grease-removal system.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6Corrected Jun 12, 2025

Missing annual inspection schedule and documentation for fire-resistance-rated construction.

Penetrations - Maintaining ProtectionIFC 703.1Corrected Jun 12, 2025

Wall penetration found in 1st floor copier room.

Inspection and Maintenance (Opening protectives)IFC 705.2Corrected Jun 12, 2025

Laundry room door wedged open; 4th floor laundry door needs adjustment; 2nd floor double doors will not latch.

Testing (Fire doors)IFC 705.2.6Corrected Jun 12, 2025

Horizontal smoke wall needs to show testing.

Sprinkler systems maintenanceIFC 903.5Corrected Jun 12, 2025

Missing 3-year dry system full flow trip test, annual forward flow test, quarterly inspections, and 3/26/2024 deficiency report follow-up.

Extinguishing System ServiceIFC 904.13.5.2Corrected Jun 12, 2025

Missing semi-annual servicing records; heat test link report from 12/2023 needs update.

Fire/Smoke DampersNFPA 80Corrected Jun 12, 2025

Damper on 2nd floor between corridor and activities office not on report; lack of inspection/maintenance documentation.

Fire Door Inspection and TestingNFPA 80Corrected Jun 12, 2025

Facility lacked documented annual schedule and inspection records for fire doors.

Testing and MaintenanceIFC 903.5 2021

Missing 3-Year Dry System Full flow trip test, Annual forward flow test, Quarterly inspections, and report from 3/26/2024 shows a deficiency.

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing first semi-annual servicing, second semi-annual service, and Heat Test records.

Inspection, Testing and MaintenanceIFC 907.8 2021

Missing monthly single and multiple station alarms test documentation.

Carbon Monoxide Detection - GeneralIFC 0915.1 2021

Carbon Monoxide Alarms and Detectors need to be tested, maintained, and documented on a monthly schedule.

Exit Signs - Where RequiredIFC 1013.1 2021

1st floor outside above park structure entrance needs to show path of egress.

Activation TestIFC 1032.10.1 2021

Monthly 30-second activation testing of emergency lighting not performed and documented.

Power TestIFC 1031.10.2 2021

Annual 90 minute power test not performed and documented.

MaintenanceIFC 1203.4 2021

Missing annual service report, weekly inspection logs, monthly full load test, and diesel fuel testing for emergency power systems.

SecurityIFC 5303.5 2021

O2 tank found out of holder on the 4th floor in Health Services office.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Fire/smoke damper inspection not documented; one damper on 2nd floor not on report.

Fire Door Inspection and TestingNFPA 80

Facility needs to establish a schedule for annual inspection of fire doors.

Mar 20, 2025Fire

Inspection status is 'Disapproved'. Multiple items marked 'Corrected' in the follow-up inspection dated 03/20/2025.; Inspection status: Disapproved. Next inspection scheduled on or after 03/06/2025.

Appliance connection to fuel supply pipingIFC 319.5

Safety cable missing between wall and kitchen appliances.

Open electrical terminationsIFC 603.2.2

Missing receptacle cover behind appliance under hood; open junction box with exposed wires behind appliances under hood; missing receptacle cover in director's office.

Extension CordsIFC 603.6

Pizza oven area has 3 extension cords in permanent use.

CleaningIFC 606.3.3

Required quarterly servicing documentation not provided.

Owner's ResponsibilityIFC 701.6

Facility needs to establish a schedule for inspection of fire-rated construction.

Penetrations - Maintaining ProtectionIFC 703.1

1st floor copier room has penetration found in wall.

Inspection and MaintenanceIFC 705.2

2nd floor resident laundry door held open with wedge.

Testing (Fire doors)IFC 705.2.6

2nd floor has horizontal smoke wall that needs to be tested.

Extinguishing System ServiceIFC 904.13.5.2

Missing documentation for first and second semi-annual servicing and heat test links.

Fire Door Inspection and TestingNFPA 80

Facility needs to establish a schedule for annual inspection of fire doors.

Carbon Monoxide DetectionIFC 915.1

Carbon monoxide alarms and detectors need to be tested and documented on a monthly schedule.

Activation TestIFC 1032.10.1

Missing documentation for monthly 30-second activation testing.

Emergency and Standby Power MaintenanceIFC 1203.4

Missing annual service report, weekly inspection logs, monthly 30-minute full load test, and diesel fuel testing records.

Fire/Smoke Dampers InspectionNFPA 80

Missing inspection documentation for fire/smoke dampers; specific damper on 2nd floor not on report.

Door OperationIFC 705.2.4

4th floor resident laundry door needs adjustment; 2nd floor double doors by resident 213 will not latch.

Testing and Maintenance (Sprinkler)IFC 903.5

Missing documentation for 3-year Dry System flow test, annual forward flow test, quarterly inspections, and reports showing deficiencies.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Damper on 2nd floor between corridor and activities office not on report; inspection documentation needed.

Inspection, Testing and MaintenanceIFC 907.8

Missing documentation for sensitivity testing and monthly single/multiple station alarm tests.

Exit SignsIFC 1013.1

1st floor outside above park structure entrance lacks path of egress markings.

Power TestIFC 1031.10.2

Missing documentation for annual 90-minute power test.

Compressed Gas SecurityIFC 5303.5

O2 tank on 4th floor Health Services office was not secured in a holder.

Fire Door Inspection and TestingNFPA 80

Facility lacks an established schedule and documentation for annual fire door inspections.

Jan 16, 2025Investigation

A follow-up inspection on 01/16/2025 confirmed that the deficiencies were corrected and the facility currently meets licensing requirements.

Tuberculosis Positive test resultWAC 388-78A-2485Corrected Jan 2, 2025

The facility failed to ensure a staff member obtained a chest X-ray within seven days following a positive tuberculosis skin test; the X-ray was obtained 11 days after the test.

Sep 23, 2024Inspection

Includes follow-up inspection letter dated 11/21/2024 stating no deficiencies found for compliance determination 50646.

Policies and proceduresWAC 388-78A-2600Corrected Nov 7, 2024

Facility failed to implement infection control policies (Respiratory Protection Program/N95 fit testing) for staff.

StaffWAC 388-78A-2450Corrected Nov 7, 2024

Facility failed to ensure a staff member maintained a current Nursing Assistant Registered (NAR) certification.

TuberculosisWAC 388-78A-2483Corrected Nov 7, 2024

Facility failed to ensure a staff member completed a one-time TB test upon hire.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Nov 7, 2024

Facility failed to maintain a facility-specific emergency and disaster manual with required procedures and information.

Background checksWAC 388-78A-24642Corrected Nov 7, 2024

Facility failed to ensure two staff members completed national fingerprint background checks prior to unsupervised contact with residents.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Nov 7, 2024

Facility failed to post the most recent full inspection report and stored sensitive information in an accessible area.

Jun 29, 2023Enforcement
$300.00Report

This is an uncorrected deficiency previously cited on March 08, 2023. A civil fine of $300.00 was imposed.

Licensee's responsibilitiesWAC 388-78A-2730 (1)(a)(b)

The licensee failed to implement their policy for Respiratory Protection Program (RPP) for eleven staff who have direct contact with residents.

Jun 29, 2023Inspection

This is a follow-up inspection regarding a previously cited deficiency from 03/08/2023.; The inspection report includes numerous facility staff interview responses acknowledging ignorance of specific regulations or lack of compliance.; Plan/Attestation Statements were signed by the administrator on 4/22/23.

Nonavailability of medicationsWAC 388-78A-2240Corrected Apr 22, 2023

Facility failed to ensure 4 of 9 sampled residents received medications as prescribed due to availability issues and staff failure to follow up with pharmacy.

Time/temperature control for safety foodWAC 246-215-03525Corrected Apr 22, 2023

Facility failed to maintain hot foods at or above 135 F and cold foods at or below 41 F; also 4 of 13 dietary staff lacked valid Food Worker Cards.

Respiratory Protection ProgramRespiratory Protection ProgramCorrected Apr 22, 2023

Facility failed to implement policy for 46 of 74 staff with direct resident contact and failed to ensure fit testing for required staff.

Tuberculosis positive test resultWAC 388-78A-2485Corrected Apr 22, 2023

Facility failed to ensure staff with a positive TB test completed a chest X-ray within seven days and received follow-up evaluation.

Safe storage of supplies and equipmentWAC 388-78A-3100

Housekeeping cart (Cart 1) containing hazardous chemicals was left unlocked and unattended on the second floor while residents walked nearby.

Background checksWAC 388-78A-24681

Facility failed to ensure two staff members (General Manager and Care Manager) completed national fingerprint background checks within 120 days of hire.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Aug 7, 2023

The facility failed to implement their Respiratory Protection Program (RPP) policy for 11 of 46 staff members with direct resident contact, failing to conduct required medical evaluations and respirator fit testing.

Food and nutrition servicesWAC 388-78A-2300Corrected Apr 22, 2023

Facility failed to post weekly menus in advance or provide written menus in common areas for residents.

Background checksWAC 388-78A-2462Corrected Apr 22, 2023

Facility failed to obtain required Washington state background checks for three contracted staff.

Tuberculosis two step skin testingWAC 388-78A-2484Corrected Apr 22, 2023

Facility failed to ensure 1 of 1 administrative staff completed the second step of the two-step TB skin test.

General design requirements for memory careWAC 388-78A-2381Corrected Apr 22, 2023

Facility failed to ensure residents in memory care had independent access to their own rooms.

Maintenance and housekeepingWAC 388-78A-3090

Laundry room and utility room air exchange vents were not functioning. Storage areas and the garage were littered with debris, construction materials, and stacked furniture, posing safety hazards.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure a Care Manager (Staff E) completed mandatory facility orientation training.

Jun 28, 2023Investigation

A follow-up inspection on 08/11/2023 found no deficiencies regarding this and compliance determination 28008.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Aug 7, 2023

The facility failed to complete a Washington state background inquiry for 1 of 8 staff within one day of hire, allowing the staff member to work unsupervised for nine days without a completed background check.

Apr 3, 2023Fire

The inspection conducted on 02/07/2023 resulted in a 'Disapproved' status. A subsequent follow-up on 04/03/2023 confirmed all violations were corrected.

CleaningIFC 607.3.3 2018Corrected Apr 3, 2023

Unable to provide documentation for semi-annual hood cleaning.

Penetrations - Maintaining ProtectionIFC 703.1 2018Corrected Apr 3, 2023

Elevator Machine room has penetration around sprinkler head.

Inspection and MaintenanceIFC 705.2 2018Corrected Apr 3, 2023

Unable to provide inventory record of annual inspection and/or repairs for fire-resistant-rated doors.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected Apr 3, 2023

Unable to provide documentation for last fire/smoke damper testing.

Testing and MaintenanceIFC 903.5 2018Corrected Apr 3, 2023

Unable to provide annual fire sprinkler inspection documentation (backflow and quarterly).

Portable Fire ExtinguishersIFC 906.1 2018Corrected Apr 3, 2023

Clean Utility room in Memory care has out of date fire extinguisher (2020).

MaintenanceIFC 915.6 2018Corrected Apr 3, 2023

Unable to provide documentation for testing of CO detectors in the past 12 months.

Fire DrillsWAC 212-12-044Corrected Apr 3, 2023

Missing fire drills for December and January.

Equipment Rooms - Storage in BuildingsIFC 315.3.3 2018Corrected Apr 3, 2023

Combustible materials stored in the PDR/Mechanical room.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54ACorrected Apr 3, 2023

Unable to provide record of annual fire wall inspection and/or repairs.

Opening protectivesIFC 703.2 2018Corrected Apr 3, 2023

Recruiting / Employee Appreciation room has penetration in 4th floor fire door.

Door OperationIFC 705.2.4 2018Corrected Apr 3, 2023

Doors failing to latch/close properly: corridor by 401, exit stairwell doors, corridor by activities room, corridor by dining room.

Inspection, Testing and MaintenanceIFC 901.6 2018Corrected Apr 3, 2023

Kitchen missing an escutcheon ring.

Extinguishing System ServiceIFC 904.12.5.2 2018Corrected Apr 3, 2023

Unable to provide semi-annual kitchen suppression service reports; system yellow-tagged due to appliance movement.

Fuel-Burn AppliancesIFC 915.1.4 2018Corrected Apr 3, 2023

Multiple gas fire places lack carbon monoxide detectors in the room or nearby.

Securing Compressed Gas ContainersIFC 5303.5.3 2018Corrected Apr 3, 2023

Resident room 420 has an unsecured oxygen tank.

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References & Resources

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