Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Alamance House highly. Reviewers highlight: compassionate and attentive nursing staff, smooth transition and admission process. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Alamance House is highly regarded by families for its compassionate staff and smooth transition processes, particularly for those entering memory care. While many reviewers praise the cleanliness and frequent communication, there are serious concerns regarding understaffing and hygiene in the memory unit that should be investigated.
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Key Review Excerpts
“The nurses and Doctor there keep me informed on any changes, concerns or recommendations for my relative and that gives me peace of mind.”
“The staff at Alamance House helped with the transition, and they are doing an excellent job taking care of my sweet mother. She gets hot and nutritious meals, activities to do, and my mom has made friends with several residents and caregivers.”
“I don't have to worry about him taking his meds because they make sure he gets it. They always keep me updated on him and how he is doing. The workers are wonderful and very caring.”
Source: NC Division of Health Service Regulation
The facility failed to maintain required staffing levels to meet the needs of residents. Specifically, for a census of 21 residents, the facility must provide at least 16 hours of aide duty on the first and second shifts.
The facility failed to meet the minimum required aide hours to meet the needs of residents in the Assisted Living unit for 15 of 27 sampled shifts between 01/10/26 and 01/18/26. This was a follow-up to a previous Type B violation that had not been abated.
The facility failed to maintain a safe and orderly environment by storing furniture, including stacked mattresses, bed rails, and headboards, in a resident's room. Additionally, unsecured oxygen tanks were found in a resident's room and storage area, and lamps without shades were left on bathroom sinks due to non-functional overhead lighting.
The facility failed to maintain a safe environment by storing furniture, including stacked mattresses, bed rails, headboards, a recliner, and side tables, in an occupied resident's room. Additionally, unsecured oxygen tanks were found on the floor and lamps were left without lampshades due to non-functional overhead lighting.
The facility failed to ensure medications were administered as ordered for 3 of 5 residents, specifically involving a nasal spray, insulin, and a supplement. For Resident #2, records showed inconsistent administration of fluticasone nasal spray and a failure to reorder the medication in a timely manner, leading to a lack of medication on hand.
The facility failed to ensure medications were administered as ordered for 3 of 5 residents, specifically involving a nasal spray, insulin, and a supplement. For Resident #2, records showed a missed dose of fluticasone nasal spray on 10/07/24 despite an active physician order.
The facility failed to ensure therapeutic diets were served as ordered for 2 of 3 sampled residents with pureed diet orders. Specifically, a resident ordered a pureed diet was served whole pieces of corn and chopped collard greens instead of the required pureed consistency. Staff also demonstrated a lack of knowledge regarding the specific food requirements for pureed therapeutic diets.
The facility failed to ensure therapeutic diets were served as ordered for 2 of 3 sampled residents with pureed diet orders. Specifically, Resident #6 was served whole pieces of corn and chopped collard greens instead of the required pureed consistency. Additionally, the facility failed to ensure all dietary needs were met according to physician orders for residents requiring texture-modified diets.
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