Aegis Living Shoreline
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
Aegis Shoreline is highly regarded for its warm, professional staff and excellent communication with families. However, given the reports of delayed emergency responses, we strongly recommend asking management about their specific overnight staffing ratios and the protocols for responding to emergency call buttons.
Google Reviews
Google Reviews
17 reviews on Google“Aegis Living Shoreline is widely praised for its compassionate, attentive staff and well-maintained, hotel-like facility. While many families report high satisfaction with the care and communication, there are serious concerns regarding emergency response times and inconsistent food quality. Prospective families should weigh the strong community environment against reports of potential lapses in overnight care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Clean, well-maintained, and attractive facility
- Strong communication with families
- Effective physical and occupational therapy services
Concerns
- Slow or absent response to emergency call buttons (mentioned by 2 reviewers)
- Inconsistent or sub-standard food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the staff here is often praised for being very attentive; could you walk me through how the team typically responds when a resident uses their emergency call button?
- 2With the facility having 112 residents, how do you ensure that communication remains consistent and personalized for each family?
- 3We’ve heard great things about the physical and occupational therapy programs here; how do those services integrate into a resident's daily routine?
- 4I see that you actively engage with feedback online; how does that input from families help shape the dining experience and menu planning here at Shoreline?
- 5Since maintaining an active lifestyle is important to us, what are some of the most popular social activities or community events that residents participate in during the week?
- 6Given the focus on keeping the facility well-maintained, what is your process for ensuring that residents' living spaces remain comfortable and up to date?
Personalized based on this facility's data
Key Review Excerpts
“My grandpa was staying here for a short time when he had a medical emergency during the night. He used the call button and nobody showed up for 4 HOURS”
“The caregivers, medication team, and leadership stayed close, quickly adapting to Dad's changing health, and meeting each new need.”
“The staff is well-trained, friendly, caring and attentive. The nursing staff is very active and responsive.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 18, 2026FireCleanReport
All violations noted during previous related inspection(s) have been corrected.
Oct 30, 2025Enforcement$700.00Report
Civil fines totaling $700.00 were imposed ($400 for training requirements, $300 for background checks). The facility is required to return a Plan of Correction for the attached Statement of Deficiencies.
Five staff members failed to meet long-term care worker training requirements; uncorrected deficiency from August 18, 2025.
Two staff members' Washington State background checks were not renewed before the two-year expiration; uncorrected deficiency from August 18, 2025.
Oct 30, 2025Inspection
There are multiple documents provided; this extraction represents the most recent follow-up inspection (Compliance Determination 67388).
5 of 6 sampled staff members failed to meet long-term care worker training requirements, including dementia/mental health specialty training, CPR, first aid, and continuing education.
2 of 3 sampled staff members had expired Washington State background checks.
Apr 22, 2025Investigation
Follow-up inspection conducted on 06/18/2025 found no deficiencies, indicating the WAC 388-78A-2930-1-c deficiency was corrected.
The facility failed to ensure a reliable means for residents and families to contact on-site staff after hours. On 04/09/2025, the facility's designated cellular phone for night staff was dead and not functioning, preventing a resident's legal representative from reaching staff during an emergency.
Feb 8, 2024Inspection
A follow-up inspection letter dated 04/11/2024 notes that deficiencies were corrected and no deficiencies were found at that time.
Facility failed to ensure medication services; Resident 5 missed 18 doses of a statin, and Resident 9 repeatedly refused medications without the facility contacting the primary care physician for a discontinue order or advice.
Facility failed to ensure approved TB screening method was used for 1 of 5 sampled staff within 3 days of hire.
Aug 28, 2023Fire13Report
Initial inspection (07/19/2023) was 'Disapproved'. Follow-up visit (08/28/2023) confirmed all violations corrected and status changed to 'Approved'.
Facility could not provide documentation for the completion of unannounced fire drills.
Several electrical rooms contain stored items; needs cleaning and proper clearance.
Facility unable to provide documentation for annual fire wall inspection.
First floor elevator equipment room by the dining room has penetrations in the firewall.
Facility unable to provide documentation for annual fire door inspection.
The south first floor elevator door did not close properly.
Missing documentation for 5-year internal piping inspection, 3-year dry system full flow trip test, and hydrostatic testing of Fire Department Connection.
Missing required signage on the exhaust hood indicating appliances protected by the fire-extinguishing system.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Facility unable to provide documentation for monthly fire extinguisher visual inspections.
Facility unable to provide documentation for monthly single station smoke alarm testing.
Facility cannot provide a documented emergency plan.
Facility unable to provide documentation for monthly carbon monoxide detector testing.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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