Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 52 Google reviews
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Public Google reviewers rate Laurel Cove Community highly. Reviewers highlight: compassionate and attentive care staff, engaging and well-planned activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Laurel Cove Community generally receives high praise for its compassionate staff, engaging activities, and well-maintained environment, particularly within its memory care unit. However, some families have reported serious concerns regarding communication, administrative responsiveness, and occasional lapses in basic care duties for short-term residents. Prospective families should weigh the strong community atmosphere against these reports of inconsistent care and difficulty reaching staff by phone.
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Key Review Excerpts
“The staff who helped facilitate the move were so kind and empathetic. It’s a huge change for families and they assured me everything would be ok.”
“The staff has a lot of turnover, even before the pandemic, so the good and bad employees normally aren’t there very long. Most of the staff are pretty helpful and my grandfather is pretty content at the Cove.”
“After not receiving a shower for a week and missing his first PT appointment, I had to call to get him a shower and I was told that they would not forget.”
Source: WA Dept. of Social & Health Services
A separate document mentions consultation provided for WAC 388-78A-2620 regarding pets, which was not a formal deficiency requiring a plan of correction.; Page 3 of 3. Document mentions an enclosure which is not included in this image.
Facility failed to ensure physician orders were followed regarding PRN medication for Resident 1 and tracking patch removal for Resident 8.
Facility failed to ensure 1 of 1 resident with a video camera completed the required quarterly evaluation signed by the resident or representative.
Facility failed to ensure 1 of 6 staff completed required CPR training and 1 of 6 completed required specialized dementia training.
Facility failed to ensure 1 of 6 staff members completed the required two-step tuberculin skin test within three days of hire.
Facility failed to implement policies related to bed side rails (BSR) for 3 of 3 sampled residents; no assessments or monitoring instructions found.
A follow-up inspection on 10/27/2025 indicated that deficiencies WAC 388-78A-2100-2-b-i and WAC 388-78A-2100-2-b-ii were corrected.
The facility failed to update the assessment for 1 of 1 sampled resident following a change in condition, specifically regarding aggressive behaviors.
This document is a follow-up letter confirming that previously cited deficiencies (Compliance Determinations 59142 and 56140) have been corrected and the facility currently meets licensing requirements.; The report indicates these are repeat deficiencies for medication services, previously cited in February and March 2023. The facility administrator signed the Plan of Correction with an amended date of 12/04/2025 for some items.
Facility failed to correctly transcribe physician orders for 2 of 2 sampled residents. Resulted in wrong medication times, incorrect doses, and contributed to a resident hospitalization.
Deficiencies were corrected.
Facility failed to notify a resident's family representative/DPOA of a significant change in condition involving skin breakdown (stage 2 wound).
Facility failed to safely store medications for 1 of 2 sampled residents; medication was found unsecured on a bedside table.
Civil fine of $700.00 imposed. Deficiency previously cited on January 15, 2025, and October 24, 2024.
The facility failed to safely store medications for one resident who had a physician's order for management, resulting in unmonitored access and risk of ingesting expired medication. This is an uncorrected and recurring deficiency.
Civil fine of $400.00 imposed for the stated violation.
The licensee failed to safely store medications for one resident who had a physician's order requiring assistance, placing them at risk for ingesting incorrect medications. This was an uncorrected deficiency previously cited on October 24, 2024.
Follow-up inspection verified correction of prior deficiencies found on 10/24/2024 and 09/10/2024.
The facility corrected previous deficiencies regarding coordinating services and responding to changes in resident functioning.
A follow-up inspection on 02/20/2025 (Reference 55117) found no deficiencies and confirmed the correction of WAC 388-78A-2610.
The facility failed to notify the local health jurisdiction of a gastrointestinal illness outbreak affecting 22 residents, despite reports starting on 11/22/2024. Notification was not made until 12/10/2024, 18 days after the initial onset.
This document is a formal response regarding an Informal Dispute Resolution (IDR) process initiated by the facility. The IDR reviewer decided not to make any changes to the Statement of Deficiencies (SOD) report dated October 10, 2024. The facility is instructed to submit a 'Plan/Attestation Statement' for the disputed deficiencies.
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WA DSHS — View Official Record
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