Avamere Rehabilitation of Shoreline
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 48 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (40 vs median 14)
- High RN turnover (60%)
Bottom 25% in WA · Below recommended RN staffing · Worst in AVAMERE chain · No penalties on record
What this means for your family
While some families report positive experiences with physical therapy and food, the recurring complaints regarding unresponsive nursing staff and lost personal items are serious red flags. If you consider this facility, we strongly recommend conducting an unannounced visit during evening or weekend hours to observe staff response times and interaction quality firsthand.
Google Reviews
Google Reviews
48 reviews on Google“Avamere Rehabilitation of Shoreline receives highly polarized feedback, with some families praising the physical therapy team and food quality, while others report severe neglect and unprofessional conduct. Multiple reviewers describe a pattern of unresponsive nursing staff, lost personal belongings, and poor communication regarding medical care and end-of-life procedures. The facility's reputation is significantly impacted by reports of long wait times for call lights and inconsistent care standards across different shifts.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Positive feedback on food quality
- Some staff members described as caring and attentive
- Well-maintained, park-like garden area
Concerns
- Unresponsive staff and long wait times for call lights (mentioned by 7 reviewers)
- Lost or stolen personal belongings and clothing (mentioned by 3 reviewers)
- Rude, argumentative, or unprofessional nursing/CNA staff (mentioned by 6 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that some families have expressed concerns regarding response times for call lights, what is your facility's current protocol and average response time for resident requests?
- 2I noticed the facility has a beautiful park-like garden area; how are residents encouraged to utilize this space for daily activities and socialization?
- 3With medication management being a critical priority, could you walk me through the specific safety checks and oversight procedures you have in place to prevent errors or delays?
- 4We understand that maintaining personal belongings can be a challenge in a large facility; what systems do you have in place to ensure resident clothing and personal items are tracked and protected?
- 5I appreciate that your team engages with online feedback; how do you use that family input to improve the communication between your nursing staff and the residents' loved ones?
- 6Since staffing levels are a high priority for us, could you explain how you ensure consistent, professional, and attentive care during shift changes and weekends?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs are argumentative and some are down right lazy. I have continually been ignored even when my call light is on. Sometimes waiting for 2 hours to see a Nurse.”
“My mom has barely been there a week and she already wants to leave. While she said most of the the day time CNA’s/nurses are kind and amazing, some of the night CNA’s are extremely rude, refuse to do simple things that are their jobs, ignore he call light for hours.”
“I have never heard so many food compliments at a Skilled Nursing! The residents are very happy and well cared for. Stable staff who get to know their residents likes and dislikes and give loving care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of repeated deficiencies across multiple areas, with families filing reports that led to 21 complaint-triggered violations. The most recurring problems involve fire safety systems, emergency preparedness, and care planning. Issues with electrical systems, sprinkler maintenance, and emergency protocols appear across multiple surveys, indicating persistent safety concerns. While all deficiencies show correction dates, the pattern of recurring violations suggests ongoing operational challenges that warrant careful consideration.
Apr 30, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 13, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 12, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 7, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 9, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 14, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ownership & Operations
Who Operates This Facility
Avamere Rehabilitation of Shoreline
for profit
Chain Affiliation
Avamere
29 facilities nationwide
Chain avg rating: 2.9/5 · Rank 30 of 33 (Worst)
Ownership & Management
Owners
Ariso LLC
Owner · Organization
Ari Operations, LLC
Owner (parent company) · Organization
Avamere Group LLC
Owner (parent company) · Organization
Karl Rickard Miler Jr Revocable Trust
Owner (parent company) · Organization
Miller, Karl
Owner (parent company)
Kofstad, Mary
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit avamereshoreline.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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