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Nursing HomeMedicaid Investigative

Adviniacare Oakland Grove LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

560 Cumberland Hill Road, Woonsocket, RI 02895178 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 41 Google reviews

5
4
3
2
1
Adviniacare Oakland Grove LLC Nursing Home in Woonsocket, RI — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (11 vs median 7)

Below average in RI · Below recommended RN staffing · $84,397 in fines · Abuse citation

Source: Medicare data

What this means for your family

While some families report excellent care and a clean environment, there is a recurring pattern of communication failures and medical oversight issues. We strongly recommend that you verify the facility's current staffing ratios and ask for a clear plan on how they handle medical updates for family members before admission.

Google Reviews

Google Reviews

41 reviews on Google
AdviniaCare Oakland Grove receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report severe lapses in medical oversight and communication. Concerns regarding understaffing, medication errors, and difficulty reaching administrative staff are recurring themes in negative reviews. Families considering this facility should conduct a thorough, in-person visit to assess current staffing levels and management responsiveness.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean8.0Activities7.0Meds2.0Memory3.0Comms2.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Effective physical and speech therapy teams
  • Welcoming and helpful front-desk/ambassador staff

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 5 reviewers)
  • Poor communication with family members regarding medical updates (mentioned by 4 reviewers)
  • Medication management errors and lack of oversight (mentioned by 3 reviewers)
  • Inadequate quality or variety of food (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(2)'19(6)'21(5)'23(5)'25(4)'26(1)

Distribution · 40 analyzed

5
20
4
3
3
0
2
2
1
15

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the front desk and ambassador staff are very welcoming; how do they help new families get settled and stay connected with the nursing team?
  • 2What specific steps are in place to ensure medication is administered accurately and double-checked by supervisors?
  • 3How does the nursing team ensure that family members receive timely and consistent updates regarding changes in a resident's medical condition?
  • 4With the focus on physical and speech therapy being a strength here, how do these therapies integrate into a resident's daily routine?
  • 5Could you tell me more about the dining experience, specifically how the menu variety and nutritional quality are managed for the residents?
  • 6In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating with doctors?

Personalized based on this facility's data


Key Review Excerpts

The care and compassion my mom has received since being admitted a week ago has been outstanding. Every nurse, nurse practitioner, CNA, physical therapist, speech therapist, med tech, and social worker that has worked with mom has been remarkably talented and patient.

Family member · 2026★★★★★

The staff on the fourth floor is absolutely amazing and I am so thankful for each and every one of them. My mom loves it there as well.

Family member · 2024★★★★★

The staff here were pleasant and it is evident they are good people trying to do their job but they are unable to provide updates and when we would ask for a call we were told they would get back to us and they never did.

Memory care family member · 2022☆☆☆☆
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
53%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Similar to Avg

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.9%
Worse than Avg
Here
25.9%
US
15.4%
RI
22.7%
Providence
20.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility13.9%
Better than Avg
Here
13.9%
US
14.4%
RI
19.5%
Providence
17.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
RI
93.7%
Providence
93.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.1%
Worse than Avg
Here
19.1%
US
15.3%
RI
17.5%
Providence
14.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.4%
Better than Avg
Here
15.4%
US
19.5%
RI
16.6%
Providence
15.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.6%
Better than Avg
Here
11.6%
US
12.1%
RI
15.5%
Providence
14.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.1%
Better than Avg
Here
83.1%
US
81.8%
RI
77.7%
Providence
75.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.8%
Mixed vs Avgs
Here
78.8%
US
79.7%
RI
78.2%
Providence
77.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
1.6%
RI
2.0%
Providence
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
3penalties
Above state avg (8.7)
31 complaint-triggered
$84,397 in fines

Most concerning, families have filed 31 complaints triggering inspections, revealing persistent issues with abuse protection, care quality, and medication management. The facility has repeatedly failed to protect residents from abuse and neglect, provide appropriate medical treatment, and prevent medication errors across multiple surveys from 2023 through 2024, though all deficiencies show correction dates.

Dec 10, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 2, 2025Complaint
2
0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Nov 25, 2025Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0541Potential for harm · WidespreadCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 6, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jun 6, 2025Complaint
1
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Dec 5, 2024Complaint
3
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Aug 6, 2025

$51,174

Fine

Sep 12, 2024

$24,086

Fine

Jun 24, 2024

$10,033

Ownership & Operations

Who Operates This Facility

Owner / Operator

Adviniacare Oakland Grove LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Adviniacare

Chain Size

10 facilities nationwide

Chain avg rating: 1.9/5 · Rank 5 of 10

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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