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Advanced Health Care of Nashville

Limited public data on Advanced Health Care of Nashville. Call, tour, and ask to meet current residents' families — your own impression matters most.

627 19th Ave North, Watkins Park · Nashville, TN 37203|49 beds|Licensed & Active

Google rating

4.4/5

based on 48 Google reviews

(801) 447-9860 Directions Website

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What this means for your family

This facility offers a beautiful, hotel-like environment with excellent physical therapy, making it a strong candidate for short-term rehab. However, families must be proactive; ensure you establish a clear communication plan with the nursing leadership immediately upon admission, as some families have reported significant lapses in updates and care coordination.

Google Reviews

48 reviews on Google

“Advanced Health Care of Nashville is widely praised for its upscale, hotel-like environment and high-quality physical and occupational therapy services. While many families report exceptional, compassionate care, there are serious recurring concerns regarding understaffing, inconsistent communication from nursing leadership, and occasional neglect in patient care.”

Quality Themes

Tap a score for details

Strengths

Upscale, clean, and modern facility
Effective physical and occupational therapy
Professional and caring nursing staff
Nutritious and well-presented dining options

Concerns

Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
Poor communication from nursing leadership and administration (mentioned by 3 reviewers)
Inconsistent medication management and administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 51 analyzed

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is active in responding to feedback online; how does that commitment to transparency translate into how you keep families updated on their loved one's daily progress?
2With the facility being on the smaller side with 49 residents, how do you ensure that nursing staff remains consistently available to respond to call lights in a timely manner?
3Could you walk me through the specific protocols in place to ensure accuracy and consistency when managing and administering medications for residents?
4Given the focus on high-quality physical and occupational therapy here, how are these sessions integrated into a resident's daily routine to keep them engaged and active?
5How does your leadership team facilitate communication with families, especially when there are changes in a resident’s care plan or medical status?
6What steps do you take to maintain your high standards of cleanliness and dining quality while ensuring the nursing staff is never stretched too thin to provide personalized attention?

Personalized based on this facility's data

Key Review Excerpts

“The wound care she received was outstanding — meticulous, proactive, and handled with a level of clinical expertise that gave us confidence from day one.”

Memory care family member · 2026★★★★★

“The facility feels more like a hotel than a hospital, with tall ceilings, chandeliers, and inviting common areas.”

Rehab patient · 2026★★★★☆

“My partner was there for PT, OT, ST and nursing services... not once did anyone contact me or any other members of his family. No discharge planning, no updates, nothing.”

Long-term resident's family · 2024★★☆☆☆

Source: 48 Google reviews

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Better Than Avg

measures

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.0%

Better than Avg

Here

98.0%

81.8%

79.4%

Davidson

68.8%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.0%

Better than Avg

Here

94.0%

79.7%

79.8%

Davidson

65.9%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.1%

Better than Avg

Here

0.1%

1.6%

Davidson

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

7penalties

5 complaint-triggered

$125,508 in fines

This facility has a concerning pattern of complaint-triggered deficiencies related to resident protection and abuse prevention, with families filing reports that led to five violations across two surveys in 2024. The issues center on protecting residents from abuse and neglect, proper use of restraints, and timely reporting of suspected incidents. While all deficiencies have correction dates, the recurrence of reporting violations suggests ongoing challenges with safety protocols that families should carefully consider.

Oct 2, 2024Complaint4 findings

0600Immediate jeopardy · IsolatedCorrected