Adroit Care Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 382 Google reviews

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What this means for your family
Adroit Care is highly regarded for its clean environment and effective rehabilitation therapy, making it a strong candidate for post-surgical recovery. However, families should be aware of isolated reports regarding staffing shortages and should monitor their loved one's personal belongings closely.
Google Reviews
Google Reviews
382 reviews on Google“Adroit Care Rehabilitation and Nursing Center receives overwhelmingly positive feedback for its cleanliness, friendly staff, and effective rehabilitation services. While most families are highly satisfied with the care provided, a few reviewers have raised concerns regarding staffing levels and occasional lapses in professional conduct or accountability for personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Attentive and compassionate nursing staff
- Effective rehabilitation therapy team
- Helpful and professional administrative staff
Concerns
- Understaffing leading to slower response times (mentioned by 2 reviewers)
- Unprofessional conduct by some aides (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has a 122-resident capacity, how do you ensure that staff are able to respond promptly to call lights and resident needs throughout the day?
- 2With the recent focus on staffing levels, could you explain your current strategy for maintaining consistent, high-quality care for every resident?
- 3How does your leadership team address and resolve concerns regarding staff conduct to ensure a consistently professional and supportive environment?
- 4I noticed the rehabilitation team receives high praise; could you share how they collaborate with nursing staff to support a resident's daily progress?
- 5What specific steps are taken to address the areas identified in recent health inspections to ensure the highest standard of safety and care?
- 6Could you walk me through the daily activity schedule and how you tailor these programs to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The team at Adroit were instrumental with dad’s recovery from his stroke. The staff is great, the food is delicious and Erica Davis made the transition easy for all of us.”
“My mother stayed here after she had hip surgery and the therapy team was her favorite part. Every time I would visit her she ranted and raved about how wonderful Krissy and Rasheedah were.”
“The housekeeping team also deserves a big thank you - the entire place is always spotless, fresh, and welcoming. It gives me such peace of mind knowing my love one is in such a clean, caring, and comfortable environment.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents whose walking got worse
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring deficiencies across multiple areas, with families filing six complaint-triggered reports over the review period. The most persistent problems involve fire safety systems, medication management, and care planning standards. Issues with fire safety equipment and emergency systems have appeared in multiple surveys, while medication errors and care planning deficiencies continue to recur. All identified deficiencies show correction dates, but the pattern of repeated violations in core safety and care areas suggests ongoing operational challenges that warrant careful evaluation.
Sep 2, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 9, 2025Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Nov 13, 2024Routine10
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 13, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 6, 2023Routine8
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 6, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Sep 2, 2025
$17,192
Ownership & Operations
Who Operates This Facility
Adroit Care Rehabilitation and Nursing Center
for profit
Chain Affiliation
Excelsior Care Group
33 facilities nationwide
Chain avg rating: 2.6/5 · Rank 7 of 32
Ownership & Management
Owners
Leifer, Joel
Owner
Zupnick, Joel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
382 reviews from families & visitors
Official Website
Visit adroitcarecenter.com
Medicare data downloads
Original nursing home datasets
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