Strong Medicare quality ratings; public reviewers often praise highly regarded physical and occupational therapy team. Still worth an in-person visit.
based on 20 Google reviews

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Care Connection Rahway has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly regarded physical and occupational therapy team and convenient location within a hospital setting. Review the component ratings and current source records before deciding.
Care Connection Rahway presents a polarized experience, with recent reviews showing a sharp divide between high praise for therapy services and severe allegations of neglect. While some families highlight professional care and a convenient hospital-based location, others report dangerous delays in call-bell response times and significant concerns regarding facility cleanliness and hygiene.
Quality Themes
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Concerns
Rating Trends
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Distribution · 22 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Physical therapists & Occupational Therapists really care about your progress and are patjent/understanding working with you.”
“The response time for patients who signal for aid can extend 45+ minutes which is extremely concerning especially since they don’t utilize their intercom to speak with the patients prior to coming to the room.”
“On the very first night my love one was there an Aide took her call bell placed it behind the bed and told her you won't need this nobody will answer.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Care Connection Rahway has 4 federal deficiencies across 2 surveys with no complaint-triggered issues, indicating a relatively clean record. The facility had isolated problems with food safety, fire safety equipment, and daily care assistance, but all deficiencies have been corrected by the provider. Issues did not repeat across surveys, suggesting effective resolution of identified problems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Care Connection Rahway
for profit
Alaris Health
8 facilities nationwide
Chain avg rating: 2.9/5 · Rank 1 of 7 (Highest rating)
Owners
Care Connection Rahway LLC
Owner · Organization
Eisenreich, Avery
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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