Cranford Park Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 99 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (15 vs median 7)
Bottom 25% in NJ · No penalties on record
What this means for your family
Cranford Park Care is highly regarded for its physical therapy and nursing staff, making it a strong contender for rehabilitation. However, families should be proactive in communication and ask management about current staffing ratios to ensure your loved one receives consistent attention.
Google Reviews
Google Reviews
99 reviews on Google“Cranford Park Care is widely praised for its dedicated nursing and physical therapy teams, with many families highlighting the facility's clean, home-like environment and effective rehabilitation programs. While most reviews are highly positive, a few critical reports mention concerns regarding staffing levels, occasional communication gaps, and isolated incidents of poor care quality. Families generally view it as a strong choice for sub-acute rehab and compassionate long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and encouraging physical therapy team
- Clean, well-maintained, and odor-free facility
- Compassionate and attentive nursing staff
- Effective admission and transition support
Concerns
- Understaffing leading to slow response times and staff burnout (mentioned by 3 reviewers)
- Communication issues regarding medical status or personal property (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding response times, what specific steps is the leadership team taking to ensure residents receive timely assistance when they need it?
- 2I noticed the facility has a strong reputation for physical therapy; how do you integrate those therapy goals into the daily routine for residents who need extra support?
- 3With the current staffing levels, how do you ensure that communication remains consistent and proactive when updating families about a loved one's medical status or personal needs?
- 4I see that medication management is a priority for your team; could you walk me through your process for ensuring accuracy and safety during daily medication administration?
- 5How does the facility handle the transition of personal property during move-in, and what systems are in place to keep track of a resident's belongings?
- 6What does a typical social or activity schedule look like to keep residents engaged and connected throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists brought not only excellent expertise but also a genuine warmth that motivated my husband to keep pushing, even on his most difficult days.”
“The facility is CLEAN - no odors - at all!! The staff is attentive. Most days :-) - my FIL likes the food. It's a small facility; there seems to be a very good patient to staff ratio.”
“Caring for someone with dementia that is not always delightful is difficult and the staff at Cranford Park gives me the reassurance that I can go home and sleep at night knowing my grandmother is safe.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cranford Park Care has a concerning pattern of 49 deficiencies across six surveys, with families filing complaints that triggered additional inspections. The facility shows persistent problems with resident assessments and care planning, medication management, and infection control across multiple years. While all deficiencies were reportedly corrected, the recurring nature of issues in core care areas suggests ongoing operational challenges that merit careful consideration during your visit.
Oct 31, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 21, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 19, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Mar 27, 2024Routine20
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Sep 15, 2023Routine8
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 19, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Cranford Park Care
for profit
Ownership & Management
Owners
Cranford Opco Holdings LLC
Owner · Organization
Cpc600 LLC
Owner (parent company) · Organization
Mrk600 LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit cranfordparkcare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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