Absolut Ctr for Nursing & Rehab Gasport L L C
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 70 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High RN turnover (64%)
Below average in NY · Critically understaffed (RN) · Worst in ABSOLUT CARE chain · No penalties on record
What this means for your family
This facility has a highly regarded physical therapy team that many families credit for successful recoveries. However, there is a recurring pattern of delayed response times for basic hygiene needs and call-button requests. We strongly recommend visiting during off-hours and asking management specifically about their protocols for monitoring residents who require assistance with toileting.
Google Reviews
Google Reviews
70 reviews on Google“Absolut Care of Gasport receives highly polarized feedback, with some families praising the compassionate physical therapy team and dedicated nursing staff, while others report severe concerns regarding hygiene and neglect. Critical reviews frequently cite instances of residents being left in soiled conditions for extended periods and slow response times to call buttons. While some visitors find the environment warm and family-oriented, others describe the facility as dated and poorly managed.”
Quality Themes
Tap a score for detailsStrengths
- Strong, effective physical therapy department
- Compassionate and attentive nursing staff
- Welcoming, family-oriented environment
- Helpful and friendly support staff
Concerns
- Delayed response to call buttons and hygiene needs (mentioned by 4 reviewers)
- Poor cleanliness and odors (urine smell) (mentioned by 3 reviewers)
- Inadequate staffing levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy department; could you tell us more about how the therapists work with residents to regain their strength?
- 2How does your team ensure that call buttons are answered promptly, especially during busy shift changes?
- 3What specific steps are being taken to maintain high standards of cleanliness and freshness in the resident rooms and common areas?
- 4Could you walk us through your process for medication management to ensure everything is administered accurately and on time?
- 5How does the facility manage communication between the nursing staff and family members regarding updates on a resident's health?
- 6What kind of daily activities or social events are available to help residents stay engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“Praise God for Mike and Buffy in physical therapy. Nursing care was Excellent Saved her life as God had the lead were to go.”
“The staff, especially health aid Jill and nurses Sarah and Nicole, were smart, great listeners, compassionate and responsive. You truly cared about Olga!”
“She doesn't get timely responses when she presses the nurse button for assistance and more often than not she soils her bed & sits in it for quite a long time before an aide comes to clean her up & change her bedding.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to 3 deficiencies, including concerns about abuse reporting and resident notification failures. The facility shows recurring issues with medication management, infection control, and resident safety across multiple surveys from 2020-2024. While all deficiencies appear to have been corrected by the facility, the pattern of repeated problems in core care areas warrants careful consideration during your visit.
Feb 6, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 19, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jul 19, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 4, 2022Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 21, 2020Routine2
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal Penalties
Fine
Feb 6, 2026
$8,281
Ownership & Operations
Who Operates This Facility
Absolut Ctr for Nursing & Rehab Gasport L L C
for profit
Chain Affiliation
Absolut Care
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Absolut Facilities Management, LLC
Owner · Organization
Sherman, Israel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit absolutcare.com
Medicare data downloads
Original nursing home datasets
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