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Assisted Living

Heritage Manor of Lockport

Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.

41 Lexington Court, Lockport, NY 1409464 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
5.0/5

based on 7 Google reviews

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Heritage Manor of Lockport Assisted Living in Lockport, NY — Street View
Street View

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What this means for your family

Heritage Manor of Lockport maintains a very strong reputation for cleanliness, staff engagement, and quality of life. Because all available reviews are highly positive, families should schedule a tour to observe the staff-to-resident interaction firsthand to ensure it aligns with their specific expectations.

Google Reviews

Google Reviews

7 reviews on Google
Heritage Manor of Lockport is consistently praised by families for its compassionate staff and high-quality care environment. Reviewers frequently highlight the facility's cleanliness, the quality of meals provided, and the active, engaging community atmosphere for residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and professional staff
  • Clean and well-maintained facility
  • Engaging activities and community culture
  • High-quality meal service

Rating Trends

Tap a year to see what changed

2345.02019(1)5.02020(1)5.02022(3)5.02023(1)5.02024(1)5.02026(1)

Distribution · 8 analyzed

5
8
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How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management values feedback and engages with the community; how does that culture of communication extend to the families of residents?
  • 2The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay so clean and comfortable?
  • 3We would love to hear more about the daily schedule—what are some of the most popular engaging activities or community events that residents participate in?
  • 4The meal service seems to be a highlight here; could you tell us more about how the menus are planned and how much variety is offered each week?
  • 5Since this is an assisted living community, how is medical care or assistance managed if an unexpected health situation or emergency arises during the night?
  • 6With a close-knit community of 64 residents, how do you foster a sense of belonging and ensure everyone feels like part of the Heritage Manor family?

Personalized based on this facility's data


Key Review Excerpts

My family member is a resident here and it is absolutely a 5 star facility. It is clean, beautiful, and welcoming from both a visitors and residents perspective.

Long-term resident's family · 2024★★★★★

The staff at Heritage receives high marks of excellence from our family. They went above and beyond helping our mother to feel loved and part of their Heritage community.

Long-term resident's family · 2019★★★★★

My brother was welcomed to Heritage Manor and he has shown significant improvement from the Rehab facility where he was previously. He is given a delicate balance of independence and attention which helps with his quality of life.

Rehab patient's family · 2022★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

4total
1deficiencies

Key Findings

No violations found in inspection history

Mar 20, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 11, 2024Routine
487.7 (g) (1) (ii-xiv)

Resident services

May 20, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Feb 9, 2022Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Depaul Adult Care Communities, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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