Regeis Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in NY · Below recommended RN staffing · Above average staffing · Low staff turnover (stable workforce) · No penalties on record
What this means for your family
While the facility is praised for its cleanliness and effective rehabilitation programs, the recent trend of negative feedback regarding administrative communication is concerning. We strongly recommend scheduling an in-person tour to observe staff interactions firsthand and asking specifically about how they handle grievances and family communication.
Google Reviews
Google Reviews
14 reviews on Google“Regeis Care Center receives polarized feedback, with some visitors praising the cleanliness and effective rehabilitation services, while others report severe dissatisfaction with administrative communication and patient care. Families should be aware of reports regarding rude management and potential issues with staff language accessibility.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Effective physical therapy and rehabilitation
- Friendly and creative recreation staff
Concerns
- Rude and unprofessional administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your recreation programs; could you tell us more about the specific types of creative activities the staff organizes for residents?
- 2Since physical therapy is a strength here, how does the rehab team work with residents to ensure they are meeting their mobility goals?
- 3How does the administration ensure that communication remains clear and consistent between the nursing staff and the families?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 5We noticed the facility is very well-maintained; what is your routine for ensuring the resident rooms and common areas stay clean and comfortable?
- 6How do you approach training your administrative team to ensure every family member feels welcomed and supported when they walk through the doors?
Personalized based on this facility's data
Key Review Excerpts
“I came here bedridden with a rod put in my back. I'm now walking and do most things for myself. Big big shout-out for the recreation ladies and gent.”
“It’s super clean and they have the most organized and kind hearted director of nursing, Mrs For.”
“Rude administration. Very rude Director. Whoever the director is needs training. Seriously. Her phone manners is appalling”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across multiple surveys, primarily in fire safety systems, care planning, and resident care quality. Fire safety deficiencies appear consistently across all three surveys (2020, 2022, 2025), including problems with smoke doors, sprinkler systems, and emergency lighting. Care planning issues also persist, with deficiencies in developing complete care plans found in both recent surveys. All violations have correction dates listed, suggesting the facility addresses identified problems.
Mar 4, 2026Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Jan 21, 2025Routine12
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Dec 5, 2022Routine6
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Feb 10, 2020Routine8
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Ownership & Operations
Who Operates This Facility
Regeis Care Center
for profit
Ownership & Management
Owners
Sieger, Chaim
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit regeiscarecenter.com
Medicare data downloads
Original nursing home datasets
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