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Nursing HomeMedicaid Investigative

Regeis Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3200 Baychester Avenue, East Bronx · Bronx, NY 10475236 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 14 Google reviews

5
4
3
2
1
Regeis Care Center Nursing Home in Bronx, NY — Street View
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0/ 10
none Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Above average in NY · Below recommended RN staffing · Above average staffing · Low staff turnover (stable workforce) · No penalties on record

Source: Medicare data

What this means for your family

While the facility is praised for its cleanliness and effective rehabilitation programs, the recent trend of negative feedback regarding administrative communication is concerning. We strongly recommend scheduling an in-person tour to observe staff interactions firsthand and asking specifically about how they handle grievances and family communication.

Google Reviews

Google Reviews

14 reviews on Google
Regeis Care Center receives polarized feedback, with some visitors praising the cleanliness and effective rehabilitation services, while others report severe dissatisfaction with administrative communication and patient care. Families should be aware of reports regarding rude management and potential issues with staff language accessibility.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean10.0Activities9.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Effective physical therapy and rehabilitation
  • Friendly and creative recreation staff

Concerns

  • Rude and unprofessional administrative staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02024(1)4.02025(10)2.72026(6)

Distribution · 17 analyzed

5
10
4
0
3
2
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about your recreation programs; could you tell us more about the specific types of creative activities the staff organizes for residents?
  • 2Since physical therapy is a strength here, how does the rehab team work with residents to ensure they are meeting their mobility goals?
  • 3How does the administration ensure that communication remains clear and consistent between the nursing staff and the families?
  • 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
  • 5We noticed the facility is very well-maintained; what is your routine for ensuring the resident rooms and common areas stay clean and comfortable?
  • 6How do you approach training your administrative team to ensure every family member feels welcomed and supported when they walk through the doors?

Personalized based on this facility's data


Key Review Excerpts

I came here bedridden with a rod put in my back. I'm now walking and do most things for myself. Big big shout-out for the recreation ladies and gent.

Rehab patient · 2025★★★★★

It’s super clean and they have the most organized and kind hearted director of nursing, Mrs For.

Prospective family member · 2026★★★★★

Rude administration. Very rude Director. Whoever the director is needs training. Seriously. Her phone manners is appalling

Family member · 2026☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
73%
Registered nurses for medical care
Total Nursing
3.72hrs
91%
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
NY
18.9%
Bronx
28.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.5%
Better than Avg
Here
3.5%
US
19.5%
NY
13.3%
Bronx
6.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
19.4%
NY
20.2%
Bronx
15.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
93.4%
NY
91.3%
Bronx
88.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
95.5%
NY
95.3%
Bronx
93.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
15.5%
NY
13.8%
Bronx
11.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.4%
Better than Avg
Here
95.4%
US
81.8%
NY
77.0%
Bronx
65.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
79.8%
NY
78.8%
Bronx
70.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
NY
1.2%
Bronx
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (7.6)
5 complaint-triggered

This facility shows recurring issues across multiple surveys, primarily in fire safety systems, care planning, and resident care quality. Fire safety deficiencies appear consistently across all three surveys (2020, 2022, 2025), including problems with smoke doors, sprinkler systems, and emergency lighting. Care planning issues also persist, with deficiencies in developing complete care plans found in both recent surveys. All violations have correction dates listed, suggesting the facility addresses identified problems.

Mar 4, 2026Complaint
5
0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jan 21, 2025Routine
12
0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0640Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Dec 5, 2022Routine
6
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Feb 10, 2020Routine
8
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Regeis Care Center

Organization Type

for profit

Ownership & Management

Owners

Sieger, Chaim

Owner

100%

Key personnel

Sieger, AbrahamOfficer / DirectorTorres, AnaOfficer / DirectorZeitman, SamuelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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