Wooldridge Place Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 106 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in Texas · Below recommended RN staffing · Above average staffing · $90,880 in fines
What this means for your family
This facility is an excellent choice for patients specifically needing intensive physical or occupational therapy, as the rehab team is consistently rated as top-tier. However, families should be extremely vigilant about medication schedules and hygiene, as multiple recent reviews highlight significant lapses in staffing and cleanliness.
Google Reviews
Google Reviews
106 reviews on Google“Families seeking rehabilitation services will find a highly-regarded physical and occupational therapy team that is frequently praised for helping patients regain mobility. However, there are significant and recurring concerns regarding understaffing, inconsistent medication administration, and hygiene issues such as unpleasant odors and pest sightings.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Kind and compassionate nursing staff
- Clean and well-maintained environment
- Friendly and welcoming atmosphere
Concerns
- Understaffing leading to slow response times (mentioned by 4 reviewers)
- Inconsistent medication administration (mentioned by 3 reviewers)
- Unpleasant facility odors (urine/stale air) (mentioned by 3 reviewers)
- Poor food quality and temperature (mentioned by 3 reviewers)
- Presence of pests/roaches (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 101 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of templated phrases to respond to all reviews. While they attempt to move negative conversations offline by providing a phone number, they do not address specific complaints within the public response.
Questions for Your Tour
- 1I noticed the management is very active in responding to feedback; how does the facility use resident and family input to improve daily operations?
- 2Since therapy is a known strength here, could you tell me more about how the physical and occupational therapy programs are integrated into a resident's daily routine?
- 3What specific protocols are in place to ensure medication is administered accurately and on a consistent schedule for every resident?
- 4How does the nursing team manage call bells and response times during the night shifts or during busy periods?
- 5Could you describe the dining experience, specifically how the facility ensures meals are served at the right temperature and that the menu stays varied?
- 6What steps are being taken to maintain a fresh, clean-smelling environment and ensure the facility remains pest-free?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been so kind and caring to my husband and me. The CNAs, LVNs, nurses and even cleaning personnel always seem happy to help.”
“The care I was given last year, particuarly by the lead Physical Therapist, Nehru Vidal, and his staff was superb. Dr. Nehru Vidal was totally on top of everything during my treatment for a full hip replacement.”
“My grandma just stayed there and it was the worse the staff is horrible, there was a roach it eas dirty. Understaffed bad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant concerns with 32 deficiencies across 9 surveys, with 23 triggered by family complaints. Recurring issues include infection control (appearing in 5 surveys), accident prevention and safety hazards (multiple surveys), and medication management problems. The pattern of repeated complaints suggests ongoing care quality issues, particularly with infection control violations persisting from 2023 through 2024, indicating some problems may not stay fully corrected.
Feb 26, 2026Routine9
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Dec 18, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 11, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 14, 2024Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 27, 2024Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 30, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Oct 27, 2024
$77,253
Payment Denial
Oct 27, 2024
20-day denial
Fine
Mar 30, 2024
$13,627
Ownership & Operations
Who Operates This Facility
Wooldridge Medical Investors LLC
for profit
LIFE CARE CENTERS OF AMERICA, INC
SHANNA LAUGHTON
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 7
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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