Corpus Christi Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 92 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (64%)
- High RN turnover (67%)
Below average in Texas · Critically understaffed (RN) · Below chain average · $13,397 in fines
What this means for your family
This facility has a highly dedicated nursing and therapy team that provides excellent emotional support and rehabilitation. However, you must closely monitor hygiene and medication administration, as multiple families have reported serious issues with neglect and unresponsive call buttons.
Google Reviews
Google Reviews
92 reviews on Google“Families often praise the nursing and therapy staff for being exceptionally compassionate, caring, and professional. However, there are significant and recurring reports of serious neglect, including issues with hygiene, medication errors, and unresponsive call buttons. While some recent reviews note improvements in food quality, others continue to report concerns regarding facility cleanliness and staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective physical and occupational therapy
- Improved food quality and kitchen management
- Friendly and professional admissions process
Concerns
- Unresponsive call buttons and slow response to patient needs (mentioned by 4 reviewers)
- Inadequate hygiene and failure to change soiled residents (mentioned by 3 reviewers)
- Staffing shortages, particularly during nights and weekends (mentioned by 3 reviewers)
- Facility cleanliness and maintenance issues (e.g., odors, pests) (mentioned by 3 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 95 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, they use a consistent template to acknowledge the concern and invite further private communication via email.
Questions for Your Tour
- 1I noticed the management is very active in responding to feedback; how does the facility use resident and family input to improve daily care?
- 2With the focus on physical and occupational therapy being a strength here, how do you coordinate therapy schedules with a resident's daily routine?
- 3What specific protocols are in place to ensure call buttons are answered promptly, especially during the night and weekend shifts?
- 4How does the nursing team ensure medication accuracy and manage the administration process during busy shifts?
- 5What steps are being taken to maintain consistent cleanliness and hygiene standards throughout the resident rooms and common areas?
- 6Can you tell me more about the meal program and how the kitchen manages dietary needs for different residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff made me feel like my extended family. I love everyone at CCNRC.”
“The staff was professional, engaging, and attentive. The admin folks accommodated my requests and the maintenance staff kept busy with the upkeep.”
“My mother was blessed with being sent to Corpus Christi Nursing and Rehabilitation Center for Rehabilitation. The staff were ALL so caring and compassionate.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for the flu
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 23 of 33 deficiencies triggered by family complaints, indicating ongoing resident care problems. The most recurring issues involve medication management, care planning, and infection control, with multiple violations appearing across different time periods. While the facility reports corrections for all cited deficiencies, the persistent complaint-driven findings suggest families should carefully evaluate whether quality improvements are sustained during their visit.
Mar 30, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 21, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Jun 5, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 5, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 10, 2025Complaint4
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Mar 20, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 8, 2024
$13,397
Ownership & Operations
Who Operates This Facility
Dewitt Medical District
for profit
REGENCY IHS OF CORPUS CHRISTI, LLC
PAULA TOPJIAN
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 56 of 67
Ownership & Management
Owners
Dewitt Medical District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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