The Waterford at Corpus Christi
Families consistently rate this highly — reviewers highlight friendly and caring staff members. Schedule a visit to confirm the fit.
based on 49 Google reviews
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What this means for your family
The Waterford offers a beautiful, clean environment and has a history of exceptional, heartwarming care from specific staff members. However, you must investigate recent reports of staffing shortages and management's response to resident falls, as recent reviews suggest a decline in safety oversight and activity levels.
Google Reviews
Google Reviews
49 reviews on Google“The Waterford at Corpus Christi is highly regarded by many long-term families for its welcoming atmosphere, clean environment, and friendly staff members like Aurora. However, recent reviews from 2024 and 2025 raise serious alarms regarding staffing shortages, a decline in resident activities, and significant concerns regarding resident safety and management professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring staff members
- Clean and well-maintained environment
- Engaging resident activities and holiday celebrations
- Welcoming and secure atmosphere
Concerns
- Staffing shortages and reduced activity levels (mentioned by 2 reviewers)
- Resident safety and fall management
- Management professionalism and empathy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often addressing specific staff members or family details mentioned. For negative reviews, the owner adopts a professional and apologetic tone, occasionally introducing new leadership to signal change.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to feedback from families; how does the management team use that feedback to improve communication with residents' loved ones?
- 2We've heard great things about your holiday celebrations and resident engagement; what does a typical weekly activity calendar look like for the residents here?
- 3The facility looks incredibly clean and well-maintained; what are your specific protocols for ensuring resident safety and preventing falls in the common areas?
- 4With a cozy community of 56 residents, how do you ensure there is always enough staff available to provide attentive, one-on-one care during busy times?
- 5In the event of a medical emergency after hours, what is the specific process for contacting family members and coordinating with medical professionals?
- 6How does the staff work to ensure that every resident feels a sense of belonging and security within this close-knit community?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been absolutely wonderful. She has made friends and walked more than ever. She is a revived woman with all the stuff going on.”
“The Waterford is the best! The staff is awesome, especially Aurora! My mother is very well taken care of and is happy with the friendships she has made with the staff and other residents.”
“Four residents have recently fallen IN THE SPAN OF ONE WEEK and seriously injured themselves and her response was, 'accidents happen.'”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Waterford at Corpus Christi had two health code violations regarding employee screening and record searches identified in January 2024, both of which were corrected by February. Additionally, the facility received an administrative penalty of $3,000 in May 2024 due to a failure to properly notify family members and physicians during an emergency or death.
May 15, 2024EnforcementPenaltyReport
Administrative Penalty — 553.261(b)(1)(B) The facility failed to immediately notify the resident's physician and next of kin, responsible party, or agency as required in case of emergency or death.
Jan 11, 2024Routine
Health Code (2 violations)
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to search the NAR and EMR annually.
Ownership & Operations
Who Operates This Facility
Csl Ce Corpus LLC
for profit
CAPITAL SENIOR LIVING, INC
NOE SILVA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit sonidaseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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