Cimarron Place Health & Rehabilitation
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 116 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as the rehab teams are consistently praised for their skill. However, families must be vigilant about care during evening and weekend hours, as multiple reports indicate that nursing responsiveness and staffing levels drop significantly during these times.
Google Reviews
Google Reviews
116 reviews on Google“Cimarron Place is highly regarded for its exceptional physical and occupational therapy teams, which many families credit with significant recovery progress. However, while daytime care is often praised, there are frequent and serious reports of understaffing, neglect, and slow response times during evening and weekend shifts. Families should also be aware of inconsistent feedback regarding food quality and facility cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Kind and professional rehabilitation staff
- Clean and well-maintained facility environment
- Attentive and caring nursing aides (CNAs)
Concerns
- Understaffing during evening and weekend shifts (mentioned by 6 reviewers)
- Slow response to call lights and patient needs (mentioned by 5 reviewers)
- Inconsistent food quality and dietary management (mentioned by 4 reviewers)
- Issues with facility odors and cleanliness (mentioned by 3 reviewers)
- Difficulty reaching management or staff by phone (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated phrases for positive reviews, often using the same 'kind, genuine words' or 'how well [loved one] has done' scripts. For negative reviews, they use a standardized template to redirect the user to a specific phone number and contact person.
Questions for Your Tour
- 1We've heard wonderful things about your therapy teams; how do the physical and occupational therapists work with residents to help them regain their independence?
- 2With the facility being so well-maintained, what are your specific protocols for ensuring all common areas and resident rooms stay fresh and clean?
- 3How does the nursing team manage call light responses during the evening and weekend shifts to ensure no one is left waiting?
- 4Could you tell us more about the dining experience and how the dietary team manages specific nutritional needs or menu consistency?
- 5What is the best way for our family to stay in touch with the management team or reach a supervisor if we have a quick question?
- 6How does the facility handle medication management and what steps are in place to ensure accuracy during shift changes?
Personalized based on this facility's data
Key Review Excerpts
“My mother came in requiring oxygen and had a big wound and she left walking no oxygen needed and feeling confident in her care. The staff there are amazing brilliant and caring.”
“The therapy department has great OT and PT and has a variety of therapy equipment in a nice big space. The medical staff have been very kind and caring to my dad.”
“The nurses for the most part were subpar with exception of two. Most either did not pay much attention to the needs of my loved one or on the other hand they were down right rude.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports against this facility, resulting in 6 complaint-triggered deficiencies including concerns about pain management, care planning, and resident protection from financial exploitation. The most recurring issues involve medication management, care planning, and safety hazards, with medication problems appearing repeatedly across surveys. While the facility has corrected most deficiencies, the pattern of complaints and recurring issues in core care areas warrants careful consideration during any visit.
Feb 6, 2026Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jul 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jun 26, 2025Routine5
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 14, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 13, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Jun 24, 2025
$9,110
Fine
Jun 27, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
CASCADENUECES HEALTH SERVICES, LTD
JENNIFER L STEELE
Chain Affiliation
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 15 of 31
Ownership & Management
Owners
Prince, Derek
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
116 reviews from families & visitors
Official Website
Visit cimarronplacenursing.com
Medicare data downloads
Original nursing home datasets
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