Woodland Pond at New Paltz
Families consistently rate this highly — reviewers highlight beautiful, scenic campus location. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
Woodland Pond offers a vibrant lifestyle for independent living, but families should exercise caution regarding the health center. We strongly recommend scheduling a tour specifically of the nursing units and asking management how they address concerns regarding communication and staff training.
Google Reviews
Google Reviews
33 reviews on Google“Woodland Pond at New Paltz is highly regarded by independent living residents for its beautiful setting, active community, and supportive atmosphere. However, families of those in the health center or skilled nursing units have reported significant concerns regarding management responsiveness, communication, and quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, scenic campus location
- Abundant social and cultural activities
- Strong independent living community
- Professional rehab therapy team
Concerns
- Poor management responsiveness and communication (mentioned by 3 reviewers)
- Dissatisfaction with food quality and resident feedback process (mentioned by 2 reviewers)
- Inadequate staffing or training in health/nursing units (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The campus looks so beautiful and scenic; how often do residents get to enjoy the outdoor spaces for social gatherings?
- 2With such a great variety of social and cultural activities, how does a new resident first get involved in the community events?
- 3What is the process for residents to share their feedback regarding dining preferences or meal quality to ensure everyone is satisfied?
- 4How does the management team ensure that families are kept consistently informed about any important updates or changes regarding their loved one's care?
- 5Could you tell us more about how the rehab therapy team works with residents to maintain their mobility and independence?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying both the nursing staff and the family?
Personalized based on this facility's data
Key Review Excerpts
“The shocking truth is that the Health Center at Woodland Pond is a disaster, mostly because the leadership is incompetent, dismissive, and unprofessional.”
“My mom is currently in the skilled nursing unit at Woodland Ponds for rehab services... The PT/OT/Speech therapists are very professional and knowledgeable.”
“The food was terrible and our mom lived there a year. I attended a meeting for residents about improving the food situation and they were shot down by a woman named Ronnie who ran the meeting at every suggestion or request.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
Jun 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Woodland Pond, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit woodlandpondnp.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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