Windsor Manor Webster City
Families consistently rate this highly — reviewers highlight caring and dedicated staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
Windsor Manor is widely praised for its warm, attentive staff and excellent food service, making it a strong candidate for assisted living. However, if you are considering the memory care unit, we recommend asking specific questions about their care standards and staffing ratios, as some families have noted a disconnect between the high cost and the level of care provided in that specific wing.
Google Reviews
Google Reviews
13 reviews on Google“Windsor Manor is generally praised for its caring staff and home-like environment, with many families highlighting the dedication of employees during difficult times like the pandemic. However, there is a notable disparity between the assisted living and memory care experiences, with some families reporting that the memory care unit does not consistently meet the same high standards of care or value.”
Quality Themes
Tap a score for detailsStrengths
- Caring and dedicated staff
- Home-like atmosphere
- Strong community engagement and celebrations
- High-quality food service
Concerns
- Inconsistent quality of care in the memory care unit compared to assisted living (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your community is known for its vibrant celebrations and engagement; what does a typical day of activities look like specifically for residents in the memory care unit?
- 2Since your team takes the time to respond to feedback online, how do you incorporate family input to ensure the quality of care remains consistent for those in memory care?
- 3What specific training or specialized support do your caregivers receive to ensure the memory care experience is just as high-quality as the assisted living side?
- 4How do you handle medical emergencies or urgent health changes for residents, particularly during evening or overnight hours?
- 5Given the home-like atmosphere you've created, how do you balance maintaining that cozy environment with the clinical needs of your 82 residents?
- 6What steps are you taking to ensure that families feel they are receiving strong value for the care provided, especially regarding the personalized attention memory care residents require?
Personalized based on this facility's data
Key Review Excerpts
“She absolutely loved the food, and raved about it daily. She had great care. That said, when she moved to the memory care unit it was a very different story.”
“During the Covid-19 pandemic I experienced the death of a very dear friend. She was in the memory care unit and the Community Director went above and beyond in her care and support with the family during this time.”
“Windsor Manor has exceptional staff. You can tell they are there for all the right reasons. They like to have fun with their residents, and they show great team work.”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 10, 2025InspectionClean
Fed violations: 0, State violations: 1
May 24, 2022InspectionClean
Fed violations: 0, State violations: 0
Apr 18, 2019ComplaintClean
Fed violations: 0, State violations: 0
Sep 4, 2018ComplaintClean
Fed violations: 0, State violations: 0
Jun 27, 2018InspectionClean
Fed violations: 0, State violations: 0
Jun 21, 2016InspectionClean
Fed violations: 0, State violations: 1
Nov 10, 2015ComplaintClean
Fed violations: 0, State violations: 0
Apr 20, 2015OtherClean
Fed violations: 0, State violations: 3
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit springarborliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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