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Assisted Living

Southfield Wellness Community AL

Limited public data on Southfield Wellness Community AL. Call, tour, and ask to meet current residents' families — your own impression matters most.

2414 Des Moines Street, Webster City, IA 5059550 bedsLicensed & Active
Google rating
3.8/5

based on 11 Google reviews

5
4
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1
Southfield Wellness Community AL Assisted Living in Webster City, IA — Street View
Street View

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What this means for your family

This facility appears to be a strong choice for long-term care, with families consistently praising the staff's dedication. However, if you are considering this for short-term rehabilitation, be sure to ask management about their protocols for call-light response times and environmental hygiene, as these have been specific pain points for recent visitors.

Google Reviews

Google Reviews

11 reviews on Google
Southfield Wellness Community receives praise from long-term families who appreciate the caring, knowledgeable staff and the facility's cleanliness. However, recent feedback from short-term rehab patients highlights serious concerns regarding hygiene standards and slow response times to call lights.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean6.0ActivitiesN/AMedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Caring and knowledgeable nursing staff
  • Consistently clean facility environment
  • Strong reputation for long-term care

Concerns

  • Slow staff response times to call lights (mentioned by 2 reviewers)
  • Poor hygiene and cleanliness in patient areas (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(4)4.02019(2)1.02022(2)5.02023(2)3.02025(4)4.22026(6)

Distribution · 20 analyzed

5
11
4
4
3
0
2
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4

How They Respond to Reviews

55%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With your reputation for strong long-term care, how do you ensure that the nursing staff remains consistent and attentive to residents' needs throughout the day?
  • 2I noticed the facility is quite intimate with 50 residents; how do you manage call light response times to ensure residents feel supported and heard quickly?
  • 3Could you walk me through your daily housekeeping schedule and how you maintain the cleanliness of common areas and resident rooms throughout the week?
  • 4Since your team is known for being knowledgeable and caring, what kind of ongoing training do they receive to handle medical emergencies or changes in a resident's health?
  • 5What does a typical social calendar look like for residents here, and how do you encourage participation among those who might be more reserved?
  • 6Given the recent focus on facility standards, what specific improvements or protocols have you implemented recently to ensure the environment remains pristine for all residents?

Personalized based on this facility's data


Key Review Excerpts

The facility is always very clean & the staff is very knowledgeable & very caring. I’m so glad he is at Southfield. I believe that is why he is doing so well at 100 yers old.

Long-term resident's family · 2025★★★★★

Dirty spoons laying on the floor right along with a dirty disposable glove! When she called for help, it took forever to get a response from an employee!!!!!

Rehab patient's family · 2025☆☆☆☆

The nurses and CNAs care about the residents. It truly helps having staff and managment that might know the residents family outside of the facility.

Long-term resident's family · 2019★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

9total
1deficiencies
Mar 4, 2025Inspection
Clean

Fed violations: 0, State violations: 0

May 25, 2022Inspection
Clean

Fed violations: 0, State violations: 0

Jul 10, 2018Inspection
Clean

Fed violations: 0, State violations: 0

Jul 28, 2016Inspection
Clean

Fed violations: 0, State violations: 0

Nov 4, 2014Inspection
Clean

Fed violations: 0, State violations: 0

May 10, 2012Inspection
Clean

Fed violations: 0, State violations: 0

Jun 23, 2010Inspection
Clean

Fed violations: 0, State violations: 0

Mar 20, 2008Inspection
Clean

Fed violations: 0, State violations: 1

Contact

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References & Resources

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