Wilson Healthcare and Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, engaging activities program. Still worth an in-person visit.
based on 152 Google reviews
Watch Wilson Healthcare and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Wilson Healthcare and Rehabilitation Center is highly regarded for its cleanliness and engaging activities program, making it a strong candidate for short-term rehab. However, families should be aware of potential communication gaps and should proactively label all personal belongings to prevent loss. We recommend setting up a clear communication schedule with the nursing supervisor upon admission to ensure you receive regular updates.
Google Reviews
Google Reviews
152 reviews on GoogleWilson Healthcare and Rehabilitation Center receives high praise for its clean, home-like environment and a dedicated activities department that keeps residents engaged. While many families report positive experiences with the nursing and therapy teams, there is a recurring pattern of concerns regarding communication, slow response times to patient needs, and occasional issues with the security of personal belongings.
Quality Themes
Tap a score for detailsStrengths
- Warm, engaging activities program
- Clean and well-maintained facility
- Effective physical and occupational therapy
- Compassionate and friendly nursing staff
Concerns
- Slow response to call lights and patient needs (mentioned by 3 reviewers)
- Theft or loss of personal belongings (mentioned by 3 reviewers)
- Poor communication regarding patient status or discharge planning (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very responsive to online feedback; what is your preferred process for keeping families updated on a loved one's daily status and care plan?
- 2Given the current staffing levels, what is your protocol for ensuring timely assistance when a resident uses their call light?
- 3We’ve heard wonderful things about your activities program—could you walk us through what a typical week of engagement looks like for a resident here?
- 4What specific measures do you have in place to help residents keep track of their personal belongings and ensure their items remain secure?
- 5Since your facility offers strong physical and occupational therapy, how do you coordinate those sessions with the nursing staff to ensure a resident's overall health needs are met?
- 6How does your leadership team handle communication if there is a change in a resident's condition or a shift in their discharge planning?
Personalized based on this facility's data
Key Review Excerpts
“I was there for rehab from 11/3/22-12/9/22 and I received excellent care from the wound nurse, the nursing staff, nursing aides, PT and OT. When I left, I felt like I was leaving friends.”
“My grandmother has been in 3 different facilities and this facility was perfect for us!!For starters..This place is very clean & smells great!The staff always went above and beyond for my grandmother.”
“I came to visit a family member and the staff seems very friendly but that does not excuse the fact that someone is stealing my uncles snack and his possessions out of his room because he cannot see.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint about suspected abuse reporting failures in 2023, though the facility corrected this issue. Wilson Healthcare has had 16 deficiencies across recent surveys, primarily involving fire safety systems, resident care quality, and building maintenance. While most deficiencies have been corrected, recent 2025 issues with incontinence care and emergency exits suggest ongoing operational challenges that warrant discussion during your visit.
Jan 13, 2025Routine3
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 20, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 9, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Wilson Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 13 of 94
Ownership & Management
Owners
Nc East Holding LLC
Owner · Organization
Alter, Tzvi
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
152 reviews from families & visitors
Official Website
Visit wilsonrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Called 2 Care Family Care Home INC.
< 1 miAdult Family Home · Wilson, NC
Wilson Pines Nursing and Rehabilitation Center
< 1 miNursing Home · Wilson, NC
Harmony Park at Wilson
1.1 miNursing Home · Wilson, NC
Parkwood Village
1.1 miAssisted Living · Wilson, NC
Spring Arbor of Wilson
1.8 miAssisted Living · Wilson, NC
Pandora Family Care Home III
2.3 miAdult Family Home · Wilson, NC