Harmony Park at Wilson
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 192 Google reviews
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What this means for your family
Harmony Park is frequently praised for its clean environment and friendly staff, making it a welcoming place for visitors. However, because multiple reviewers have raised serious concerns regarding slow response times to call bells and inconsistent physical therapy, we strongly advise families to conduct unannounced visits and ask specifically about the nurse-to-patient ratio on weekends.
Google Reviews
Google Reviews
192 reviews on GoogleHarmony Park at Wilson receives high praise for its cleanliness, friendly staff, and welcoming atmosphere, with many visitors noting that the facility smells pleasant and is well-maintained. However, a segment of reviewers reports serious concerns regarding inconsistent care, including slow response times to call bells, poor food quality, and issues with facility maintenance such as leaking ceilings.
Quality Themes
Tap a score for detailsStrengths
- Warm, friendly, and courteous staff
- Clean and well-maintained facility
- Helpful administrative and social work team
- Welcoming environment for visitors
Concerns
- Slow or non-existent response to patient call bells (mentioned by 3 reviewers)
- Poor quality, cold, or inappropriate food (mentioned by 3 reviewers)
- Facility maintenance issues (leaking ceilings/water on floors) (mentioned by 2 reviewers)
- Inadequate physical therapy or patient mobility assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 194 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very active social atmosphere; what are some of the daily activities or programs that really bring the residents together?
- 2Could you walk me through your current process for responding to call bells and how you ensure residents receive assistance in a timely manner?
- 3We understand that nutrition is a big part of quality of life; how do you manage meal quality and ensure that residents' dietary preferences and temperatures are handled correctly?
- 4With the recent focus on facility upkeep, could you tell me about your current maintenance schedule and how you address infrastructure needs like plumbing or flooring?
- 5How does your team coordinate physical therapy and mobility support to ensure residents remain as active and independent as possible?
- 6I appreciate that you take the time to respond to feedback online; how do you incorporate that kind of family input into your daily operations and care planning?
Personalized based on this facility's data
Key Review Excerpts
“My mother just became a resident of harmony park. My observations so far is the facility is clean, and the staff are very attentive to my mom needs I’ve popped up throughout the day and if I have questions someone was available to answer.”
“Inside this facility is needing a renovation. Ceiling tiles throughout showed leaks. In my sisters room, the lady in bed beside hers had a huge spot right over her bed.”
“My dad was in there for a month and they never helped him never did physical therapy with him to get him walking again. And the social worker is very aggressive about what she wants. Not what is best for the patient”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
5
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to 7 deficiencies, including concerns about resident safety, neglect reporting, and food safety. This facility shows recurring problems with fire safety systems, food handling, and resident assessments across all four surveys from 2022-2025. While the provider reports correcting most issues, the pattern of repeat violations in critical areas like safety systems and dietary services suggests ongoing operational challenges that families should carefully evaluate during visits.
Mar 13, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 13, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 1, 2023Routine12
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 1, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Aug 19, 2022Routine21
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Construction Deficiencies
Meet other general requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Harmony Park at Wilson
for profit
Chain Affiliation
August Healthcare
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 2 of 5
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
192 reviews from families & visitors
Official Website
Visit harmonyparkwilson.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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