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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive staff. Still worth an in-person visit.
based on 51 Google reviews
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Willowbrooke Court Skd Care Center at Lima Estates has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive staff and resort-style amenities and activities. Review the component ratings and current source records before deciding.
Willowbrooke Court at Lima Estates is widely praised for its resort-like atmosphere, active social environment, and compassionate care across different levels of living, including hospice. While the vast majority of reviews are highly positive regarding staff friendliness and facility maintenance, there are isolated reports of unprofessional behavior by gate security and a singular request for facility updates.
Quality Themes
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Rating Trends
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Distribution · 56 analyzed
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Key Review Excerpts
“They took very good care of my dad during his last months of his life. Independent living to Assisted Living to Hospice Care at WillowBrook.”
“Lima took terrific care of my Aunt, who lived there 15 years and my mother, who lived there 8 years. There caring and compassion as well as their professionalism in all of the departments was greatly appreciated.”
“Everyone is always extremely friendly when I go to visit my Grandmother. Clean and well kept. My Grandmother is happy there.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Medicare public data
The latest standard survey reports 0 findings.
Detailed survey citations are not available in this profile, so this should not be read as a complete multi-year inspection history.
Willowbrooke Court Skd Care Center at Lima Estates
nonprofit
Acts Retirement-Life Communities
27 facilities nationwide
Chain avg rating: 4.8/5 · Rank 1 of 26 (Highest rating)
Owners
Acts Retirement-Life Communities INC
Owner · Organization
Acts Acquisition and Development Company LLC
Owner (parent company) · Organization
Acts Alliance Management LLC
Owner (parent company) · Organization
Acts Communities of Maryland, INC.
Owner (parent company) · Organization
Acts Legacy Foundation, INC.
Owner (parent company) · Organization
Acts Retirement Services, INC
Owner (parent company) · Organization
Acts Retirement-Life Communities Management, LLC
Owner (parent company) · Organization
Acts Signature Community Services INC
Owner (parent company) · Organization
Bonita Springs Retirement Village INC
Owner (parent company) · Organization
Mease Life INC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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51 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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