Willowbrooke Court Skd Care Center at Lima Estates
Strong Medicare quality ratings; families often praise compassionate and attentive staff. Still worth an in-person visit.
based on 51 Google reviews
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What this means for your family
Lima Estates is highly regarded for its long-term care and resort-like social environment, making it an excellent choice for families seeking a vibrant community. While the care is consistently praised, families should be aware of isolated reports regarding gate security responsiveness and ensure they clarify any specific access concerns during their tour.
Google Reviews
Google Reviews
51 reviews on Google“Willowbrooke Court at Lima Estates is widely praised for its resort-like atmosphere, active social environment, and compassionate care across different levels of living, including hospice. While the vast majority of reviews are highly positive regarding staff friendliness and facility maintenance, there are isolated reports of unprofessional behavior by gate security and a singular request for facility updates.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Resort-style amenities and activities
- Clean and well-maintained grounds
- Strong continuum of care from independent to hospice
Concerns
- Unprofessional or unhelpful staff behavior at security gate (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your 5-star staffing rating, how do you ensure that level of personalized attention is maintained throughout the day for each of the 60 residents?
- 2I noticed your team is very active in responding to feedback online; how do you typically incorporate family input into the daily care plan for residents?
- 3With your resort-style approach to amenities, what are some of the most popular social activities or outings that residents here look forward to each week?
- 4Since you offer a strong continuum of care, how does the transition process work if a resident's medical needs change and they require a higher level of support within the facility?
- 5We are interested in how you manage the entry process for visitors to ensure both security and a welcoming experience for families coming to see their loved ones.
- 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“They took very good care of my dad during his last months of his life. Independent living to Assisted Living to Hospice Care at WillowBrook.”
“Lima took terrific care of my Aunt, who lived there 15 years and my mother, who lived there 8 years. There caring and compassion as well as their professionalism in all of the departments was greatly appreciated.”
“Everyone is always extremely friendly when I go to visit my Grandmother. Clean and well kept. My Grandmother is happy there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Ownership & Operations
Who Operates This Facility
Willowbrooke Court Skd Care Center at Lima Estates
nonprofit
Chain Affiliation
Acts Retirement-Life Communities
27 facilities nationwide
Chain avg rating: 4.8/5 · Rank 18 of 26 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit actsretirement.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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