Fair Acres Geriatric Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (100%)
- High RN turnover (98%)
Top 25% in PA · Below recommended RN staffing · Above average staffing · Very high staff turnover · No penalties on record · Very few deficiencies
What this means for your family
Fair Acres shows strong results in rehabilitation and end-of-life care, but families should be aware of significant reports regarding staff professionalism and the security of personal belongings. When touring, ask specifically about their protocols for monitoring personal property and how they handle resident grievances to ensure your loved one's needs are met consistently.
Google Reviews
Google Reviews
55 reviews on Google“Fair Acres Geriatric Center receives highly polarized feedback, with experiences ranging from exceptional, compassionate care to reports of severe neglect and unprofessionalism. Families frequently cite concerns regarding staff attitude, communication, and the safety of personal belongings, while others praise the facility for its effective rehabilitation programs and dedicated staff members who provide comfort during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Compassionate end-of-life and hospice support
- Engaging social activities and community events
- Consistent care reported by long-term residents' families
Concerns
- Rude or unprofessional staff behavior (mentioned by 5 reviewers)
- Theft of personal belongings and money (mentioned by 2 reviewers)
- Poor responsiveness and communication (mentioned by 3 reviewers)
- Understaffing and lack of attention to basic needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's large size, what specific steps do you take to ensure that communication between nursing staff and family members remains consistent and proactive?
- 2With the current staffing levels, how do you ensure that residents receive timely assistance with their basic daily needs and personal care?
- 3I noticed some concerns regarding the security of personal belongings; what protocols are in place to protect residents' valuables and ensure their items are tracked?
- 4How do you foster a professional and supportive environment for your staff to ensure that every interaction with residents remains compassionate and respectful?
- 5Since rehabilitation is a noted strength here, how is that therapy integrated into the daily routine for residents who are not in a short-term program?
- 6What measures are in place to improve the dining experience and ensure that residents' dietary preferences and nutritional needs are consistently met?
Personalized based on this facility's data
Key Review Excerpts
“Fair Acres took my mom in and within 36 days my mother took her first steps!!! It was time to move now!!! Fair Acres had my mom out of bed every day she was not left to lay there like the 1st facility.”
“The compassion I received as my mom died and the attention she received in her last hours is something I'll never forget. I am truly grateful I chose Fair Acres.”
“My father-in-law was a patient of Faire Acres for over a decade! He had his money and clothing stolen a number of times. We believe it was the employee/s at Fair Acres.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fair Acres has recurring safety concerns with fire protection systems, emergency exits, and electrical systems appearing across multiple surveys, though all deficiencies show correction dates. One complaint was filed by a family regarding resident grievance procedures in 2025. The facility consistently addresses identified issues, but the pattern of repeated fire safety and building infrastructure problems suggests ongoing maintenance challenges that families should discuss during visits.
Feb 13, 2026Routine17
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jan 24, 2025Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Feb 8, 2024Routine7
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Fair Acres Geriatric Center
government
Ownership & Management
Owners
County of Delaware
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit fairacres.org
Medicare data downloads
Original nursing home datasets
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