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Strong Medicare quality ratings; public reviewers often praise remarkable and efficient cna staff. Still worth an in-person visit.
based on 5 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Zero findings in latest survey
Monticello House has a strong overall Medicare rating. Public reviewers frequently mention: remarkable and efficient cna staff and friendly and pleasant bedside manner. Review the component ratings and current source records before deciding.
Reviews for Monticello House are highly polarized, with recent feedback highlighting a stark contrast between dedicated nursing staff and significant operational failures. Families have expressed serious concerns regarding transparency during admissions and the quality of medical oversight, while others praise the efficiency and demeanor of the CNA team.
Quality Themes
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Concerns
Rating Trends
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Distribution · 5 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The CNA's are remarkable. Very efficient, friendly, and pleasant. You can tell they like what they do and it makes a difference.”
“Very deceptive facility. After accepting my Uncle for rehab, only THEN did they tell us they had an active COVID case and were in FULL LOCKDOWN.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
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3
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Monticello House shows a concerning pattern of recurring fire safety violations, with deficiencies in smoke detection systems, exit signs, and electrical safety appearing across multiple surveys from 2023 to 2025, suggesting ongoing maintenance and safety compliance challenges. The facility also had issues with care planning and specialized medical services in 2023. While all deficiencies have correction dates, the repeated fire safety problems indicate persistent operational issues that families should carefully consider.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Monticello House
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
5 reviews from families & visitors
Official Website
Visit riddlevillage.org
Medicare data downloads
Original nursing home datasets
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