Public Google reviewers rate this highly and often mention caring and professional staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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Public Google reviewers rate Willow View Home highly. Reviewers highlight: caring and professional staff, warm, home-like atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Willow View Home is highly regarded by many families for its caring, professional staff and a warm, home-like atmosphere that fosters friendships among residents. While recent reviews are overwhelmingly positive, a past critical review highlighted serious concerns regarding staffing levels and communication during a crisis.
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Distribution · 11 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“The staff is so caring and professional with its care. When visiting with my aunt she and all clients have become wonderful friends, and smiles all over.. The grounds and beautiful! and now full in-house medical coverage is a major advantage....”
“The owner, Mike, was very helpful and friendly. I moved my unhealthy father from South Carolina. This was all new to me and I didn't know where to begin. Mike assisted me any way he could and made the process much better.”
“Mike and his staff are very patient and caring- my mom was only there six weeks due circumstances beyond anyone’s control but they were amazing during her stay.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2026, Willow View Home underwent 27 inspections, resulting in 14 clean reports and 34 recorded violations. Documented findings included issues regarding staff training and background checks, facility lighting, and administrative procedures such as incident reporting and resident contracts.
No deficiencies are reported in this inspection record.
The facility failed to ensure necessary medications were available, specifically nicotine patches for Resident #1 and albuterol/anti-diarrheal for Resident #2.
The pharmacy label for Resident #4's Contour Next strips did not include the required instructions for testing blood glucose during hypoglycemic episodes.
Medication Administration Records (MARs) for Residents #1, #2, and #5 lacked the initials of the staff member who administered 8PM medications on 10/9/24.
No deficiencies are reported in this inspection record.
Prescribed medications for residents were not present in the home, and blood glucose readings were not documented on the required flow sheet.
The home failed to complete a periodic quality management review and evaluation of required topics including incident reporting, complaints, and staff training.
The annual fire safety inspection and fire drill had not been conducted since 5/19/21.
The Medication Administration Record (MAR) for Resident 1 did not show a diagnosis for certain medications.
Items in the freezer, including corn, cauliflower, and ice cream, were not labeled with a date.
Resident flow sheets were not properly cross-referenced or labeled with resident names for medical equipment use.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Equity Housing Corporation
for profit
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