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Public Google reviewers rate this highly and often mention kind and professional nursing staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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Public Google reviewers rate The Glen at Willow Valley highly. Reviewers highlight: kind and professional nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families should note that while the nursing staff is described as very nice, there are significant concerns regarding the responsiveness of management. One reviewer expressed deep disappointment regarding the quality of long-term care provided to their mother.
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Distribution · 6 analyzed
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Key Review Excerpts
“Nurses are Very nice, higher up are NOT Responsive. Very disappointed about my Moms long term care .”
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2024, The Glen at Willow Valley underwent 22 inspections, resulting in 14 clean reports and 13 instances of identified violations. Recorded findings included issues related to administrative documentation, food storage protocols, staff training requirements, and emergency procedure updates.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Refrigerators contained unlabeled and undated food items, including a sandwich, orange juice, an uncovered butter stick, and ice cream.
No deficiencies are reported in this inspection record.
Resident #1's medical evaluation dated 5/6/19 failed to include the resident's body positioning or health status.
Emergency exits in the secure dementia care unit were obstructed because the magnetic locking system could not be disengaged using the visitor fob, and one staff fob only unlocked one of the two hallway doorways.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Willow Valley Communities
nonprofit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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