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Nursing HomeMedicaid Investigative

Whittier Pacific Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7716 S Pickering Avenue, Whittier, CA 90602105 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 32 Google reviews

5
4
3
2
1
Whittier Pacific Care Center Nursing Home in Whittier, CA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (22 vs median 13.0)

Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing

Source: Medicare data

What this means for your family

This facility offers excellent physical therapy and a warm atmosphere for some residents, but there are alarming, recurring reports of medical neglect and staffing shortages. If you choose this facility, you must implement a rigorous daily check-in routine to personally monitor wound care and hygiene standards.

Google Reviews

Google Reviews

32 reviews on Google
Families considering Whittier Pacific Care Center will find a divide between those praising the warm, family-like atmosphere and the high-quality physical therapy, and those reporting severe medical neglect. While some residents enjoy celebratory milestones and friendly staff, multiple reviewers have raised critical alarms regarding inadequate wound care, hygiene issues, and staffing shortages.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean3.0Activities9.0Meds1.0MemoryN/AComms3.0ValueN/A

Strengths

  • Friendly and welcoming staff
  • High-quality physical therapy
  • Engaging activities like Bingo and birthday celebrations
  • Clean and inviting appearance in certain areas

Concerns

  • Inadequate wound care and medical neglect (mentioned by 2 reviewers)
  • Staffing shortages and reliance on registry staff (mentioned by 2 reviewers)
  • Hygiene and pest issues (ants/roaches) (mentioned by 2 reviewers)
  • Poor patient hygiene and bed sores

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(1)'22(3)'24(2)'26(8)

Distribution · 35 analyzed

5
19
4
1
3
3
2
0
1
12

How They Respond to Reviews

66%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We love hearing about the birthday celebrations and bingo mentioned by others; what does a typical weekly activity calendar look like for the residents here?
  • 2With the recent focus on improving care, what specific steps is the facility taking to ensure medication management and clinical oversight are as precise as possible?
  • 3How does the nursing team coordinate wound care and skin integrity monitoring to ensure every resident's physical needs are met?
  • 4What is your strategy for maintaining consistent, familiar staff members to ensure residents have stable relationships with their caregivers?
  • 5How do you manage housekeeping and pest control schedules to ensure all resident rooms and common areas remain clean and comfortable?
  • 6In the event of a medical emergency after hours, what is the specific protocol for contacting the family and ensuring immediate physician intervention?

Personalized based on this facility's data


Key Review Excerpts

My grandma has been here for 2 +years she is happy with the care she’s receiving shoutout to Jennifer when I went to visit my grandma she was very helpful and grama says she’s the life of the party 🎉 my grandma turned 100 years old and the staff put together a big birthday party for her

Long-term resident's family · 2026★★★★★

My father was here for a month and almost died in this facility due to lack of proper wound care. They do not attend to patients needs right away.

Family member of a former resident · 2023☆☆☆☆

The food is delicious, prepared by a chef who sincerely loves his work and filling people's tummies.

Resident · 2019★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
80%
Registered nurses for medical care
Total Nursing
5.02hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.7%
Worse than Avg
Here
19.7%
US
19.4%
CA
10.7%
Los angeles
9.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.3%
CA
10.5%
Los angeles
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.9%
Mixed vs Avgs
Here
14.9%
US
19.5%
CA
13.7%
Los angeles
10.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CA
98.2%
Los angeles
97.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.0%
Mixed vs Avgs
Here
90.0%
US
79.7%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
1penalties
Above state avg (15.4)
38 complaint-triggered

Families have filed numerous complaints triggering deficiencies at this facility across multiple years, with recurring problems in nursing staffing, care planning, and accident prevention. The facility shows persistent issues with nursing staff adequacy, medication management, and infection control that appear across surveys from 2022 through 2025. While all deficiencies show correction dates, the pattern of repeated problems in core care areas suggests ongoing operational challenges that families should carefully evaluate.

Mar 13, 2026Routine
17
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Feb 20, 2026Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Feb 17, 2026Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Nov 21, 2025Complaint
1
0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Aug 8, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 30, 2025Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Payment Denial

Jan 26, 2024

28-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Whittier Pacific Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 15 of 38

Ownership & Management

Owners

Jrb Investments LLC

Owner · Organization

100%

The Aaron Friedman Group a Business Assets Trust

Owner (parent company) · Organization

20%

The Ira David Friedman Group a Business Assets Trust

Owner (parent company) · Organization

20%

Klavan, Rachel

Owner (parent company)

20%

Key personnel

Friedman, IraOfficer / DirectorKlavan, RachelOfficer / DirectorFriedman, IraOfficer / DirectorLongwood Management LLCManagerDejesus, MaryManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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