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Nursing HomeMedicaid Top Rated

Whittier Nursing and Wellness Center, INC

Strong Medicare quality ratings; families often praise friendly and caring staff. Still worth an in-person visit.

7926 S Painter Ave, Whittier, CA 9060236 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 7 Google reviews

5
4
3
2
1
Whittier Nursing and Wellness Center, INC Nursing Home in Whittier, CA โ€” Street View
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What this means for your family

The facility has a foundation of friendly and caring staff members which is vital for resident well-being. However, you should investigate the physical environment and administrative transparency, as there are specific reports of windows being covered and difficulty resolving issues with management.

Google Reviews

Google Reviews

7 reviews on Google
โ€œFamilies should note that while some staff members are described as friendly and caring, there are significant concerns regarding the facility's environment and administrative responsiveness. Specifically, one reviewer noted a distressing lack of access to views due to covered windows, and another highlighted a lack of seating for mobile residents.โ€

Quality Themes

Tap a score for details
FoodN/AStaff8.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and caring staff
  • Efficient processes

Concerns

  • Restrictive environment (covered windows/lack of view)
  • Inadequate seating for mobile residents

Rating Trends

Tap a year to see what changed

2345.02023(1)2.52024(2)1.02025(1)5.02026(3)

Distribution ยท 7 analyzed

5
4
4
1
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how friendly and caring the staff is here; how do you ensure that level of personal connection is maintained with each resident?
  • 2Since our loved one is still quite mobile, what kind of seating or common area arrangements are available to ensure they can socialize comfortably?
  • 3How do you handle communication with family members to ensure we are always kept in the loop regarding daily updates or changes in care?
  • 4We noticed some areas have covered windows; what opportunities are there for residents to enjoy natural light or a view of the outdoors?
  • 5Can you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6What kind of daily activities or social programs do you have planned to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

โ€œThe staff is great with their patients and treat them with care ๐Ÿ˜€ ๐Ÿ˜Šโ€

Long-term resident's family ยท 2023โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œReally sad to see the doors and windows covered up so the elderly inside cannot look out to see life and enjoy the view.โ€

Visitor ยท 2024โ˜…โ˜†โ˜†โ˜†โ˜†
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
4.29hrs
OK
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 16 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
๐Ÿšฟ

Residents whose bladder or bowel control got worse

โ†“ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
19.4%
CA
10.7%
Los angeles
9.7%
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
19.5%
CA
13.7%
Los angeles
10.8%
๐Ÿšถ

Residents whose walking got worse

โ†“ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.3%
CA
10.5%
Los angeles
9.5%
๐Ÿ’‰

Residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
๐Ÿ›๏ธ

Residents needing more daily help over time

โ†“ Lower is better
This Facility16.4%
Worse than Avg
Here
16.4%
US
14.4%
CA
10.4%
Los angeles
12.5%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for the flu

โ†‘ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
๐Ÿ’Š

Short-stay residents newly given antipsychotics

โ†“ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

8deficiencies
2penalties
Near state avg (15.4)
6 complaint-triggered
$13,627 in fines

This facility shows persistent operational challenges across multiple years, with families filing six complaints triggering state investigations. The most recurring issues involve resident care quality, nursing staffing problems, and fire safety violations. While all deficiencies were reportedly corrected, several problems persist across surveys including inadequate room sizes, fire safety maintenance, and nursing staff documentation requirements, suggesting ongoing management difficulties that families should carefully evaluate during visits.

Dec 4, 2025Routine
8
0727Potential for harm ยท PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0732Potential for harm ยท PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0812Potential for harm ยท PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm ยท PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0686Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0698Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0912Minimal ยท PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Jul 10, 2025Complaint
1
0677Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Dec 16, 2024Complaint
1
0558Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Nov 7, 2024Routine
10
0576Potential for harm ยท PatternCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0732Potential for harm ยท PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0842Potential for harm ยท PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm ยท PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm ยท PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0658Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0919Potential for harm ยท IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0321Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0912Minimal ยท PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Sep 19, 2024Complaint
4
0740Immediate jeopardy ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0635Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0697Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0926Potential for harm ยท IsolatedCorrected

Environmental Deficiencies

Have policies on smoking.

Nov 12, 2023Routine
9
0550Potential for harm ยท PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm ยท PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0761Potential for harm ยท PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm ยท PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm ยท PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, residentโ€™s preferences and goals.

0757Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each residentโ€™s drug regimen must be free from unnecessary drugs.

0372Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0912Minimal ยท PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Federal Penalties

Fine

Sep 19, 2024

$13,627

Payment Denial

Sep 19, 2024

1-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Whittier Nursing and Wellness Center, INC

Organization Type

for profit

Ownership & Management

Owners

Sb 2020 Protective Trust

Owner ยท Organization

50%

Tb 2020 Protective Trust

Owner ยท Organization

50%

Bhatia, Sona

Owner (parent company)

50%

Bhatia, Tania

Owner (parent company)

50%

Key personnel

Bhatia, SonaOfficer / DirectorBhatia, TaniaOfficer / DirectorBhatia, SonaOfficer / DirectorBhatia, TaniaOfficer / DirectorGreat Neck Management INCManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources โ€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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