La Posada
Families consistently rate this highly — reviewers highlight extremely clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
La Posada is an excellent choice if cleanliness and a warm, family-like atmosphere are your top priorities. However, because of a serious allegation regarding emergency response protocols, families should proactively ask management about their specific procedures for 911 calls and medical emergencies.
Google Reviews
Google Reviews
46 reviews on Google“La Posada is widely praised by families for its exceptionally clean, renovated facility and a warm, caring staff that makes residents feel at home. While many reviewers highlight the high quality of memory care and a welcoming atmosphere, one critical review raises serious concerns regarding emergency response protocols and staff consistency during medical crises.”
Quality Themes
Tap a score for detailsStrengths
- Extremely clean and well-maintained facility
- Warm and caring caregiving staff
- Welcoming and inviting atmosphere
- High-quality memory care services
Concerns
- Failure to follow emergency protocols (calling 911)
- Inconsistent front desk/lobby coverage
- High staff turnover/rotation
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the facility is; what are your specific protocols for keeping the common areas and resident rooms so tidy?
- 2We noticed how much the management values feedback through their responses to families; how does the leadership team use resident and family input to improve care?
- 3With the high-quality memory care services mentioned by others, what kind of specialized daily activities or sensory programs do you offer to keep residents engaged?
- 4How does the staff handle medical emergencies or urgent situations during the night or when the front desk is less active?
- 5Since we want to ensure continuity for our loved one, how do you approach staff training and managing transitions to minimize rotation for the residents?
- 6What is the typical routine for residents during meal times, and how do you ensure the atmosphere remains as welcoming and inviting as it appears today?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so caring, loving, a blessing. They were so good to my mom she was well taken care of in memory care.”
“I have personally visited every single Assisted Living home in Whittier and La Habra and must say this place is by far the cleanest (apart from a more high end one) in town.”
“During our daily phone calls he is upbeat and talking about what meals he's eaten and how great the staff has been with him”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 19, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 24, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 23, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 16, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 27, 2026OtherClean
The inspection identified seven deficiencies across multiple categories. The most critical finding (Type A) involved unsecured hazardous items in the Memory Care Unit. Several Type B deficiencies were noted concerning incomplete staff records, outdated medical assessments, failure to provide required specialized diets, and lapses in emergency preparedness documentation.
Feb 26, 2026InspectionClean
The inspection was an unannounced Required - 1 year visit. Deficiencies were noted during the review of staff and resident files, and specifically regarding missing physician-ordered medications for four residents. One Type A deficiency was cited concerning the immediate availability of necessary medications.
Jan 29, 2026ComplaintClean
The investigation was conducted regarding six allegations, including incontinence care, showering assistance, pests, safeguarding belongings, and supply provision. The findings for all allegations were deemed unsubstantiated based on staff and resident interviews, and facility records reviewed.
Sep 11, 2025OtherClean
The facility underwent an unannounced Case Management-Other visit to amend findings related to a previous complaint control number. The visit was conducted by the Licensing Program Analyst and assisted by the Business Office Manager. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Posada Sl LLC
BEATRIZ ROMEO-LUI
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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