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Assisted Living

White Oak Village Memory Care Community

14715 Ne 20th Ave, Pleasant Valley · Vancouver, WA 9868668 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
5.0/5

based on 2 Google reviews

White Oak Village Memory Care Community Assisted Living in Vancouver, WA — Street View
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State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
18deficiencies
May 13, 2026Fire

Facility received multiple inspections in 2026 where findings were noted; most recent inspection on 05/13/2026 remains disapproved due to ongoing issues with fire dampers.

Carbon Monoxide MaintenanceIFC 915.6

Failure to provide carbon monoxide detector testing records.

Sprinkler Systems Testing and MaintenanceIFC 903.5

Missing required annual trip test of dry system, quarterly inspections, and annual forward flow of backflow.

Duct and Air Transfer OpeningsIFC 706.1

Fire damper report identifies failed fire dampers; report should be deficiency free.

Controlled Egress DoorsIFC 1010.1.9.7

Facility failed to provide a system (keypad/code) for exits and failed to post exit instructions within six feet of doors.

Fire Alarm Testing and MaintenanceIFC 907.8

Failure to provide required fire alarm inspection reports.

Emergency and Standby Power MaintenanceIFC 1203.4

Failure to provide annual generator inspection reports.

Mar 24, 2026Fire

Facility approval status is Disapproved.

Controlled Egress DoorsIFC 1010.1.9.7 2021 WAC 51-54A

Facility failed to provide a system, such as a keypad and code, in place that allows visitors, staff persons and appropriate residents to exit. Instructions for exiting shall be posted within six feet of the door

Sprinkler systems testing and maintenanceIFC 903.5 2021

Facility failed to provide annual trip test of dry sprinkler system, quarterly fire sprinkler inspection, and annual forward flow of backflow

Duct and Air Transfer OpeningsIFC 706.1 2018

Facility failed to provide fire damper inspection report 1 year after installation of fire dampers

Carbon monoxide alarm maintenanceIFC 915.6 2021 WAC

Facility failed to provide carbon monoxide detector testing

Mar 10, 2026Dispute

This document is an Informal Dispute Resolution (IDR) result letter confirming a change to the Statement of Deficiencies (SOD) dated 02/10/2026.

WAC 388-78A-2120

Interview with Staff B deleted.

Feb 23, 2026Dispute

This letter is an IDR (Informal Dispute Resolution) scheduling letter regarding a Statement of Deficiencies dated February 10, 2026.

WAC 388-78A-2120
Feb 10, 2026Investigation

The investigation determined that while the facility had documented R1's aggressive history, the lack of sufficient intervention led to a resident-to-resident altercation resulting in fatal injuries for R2.

Monitoring residents' well-beingWAC 388-78A-2120Corrected Feb 10, 2026

The facility failed to take appropriate actions to protect the safety and well-being of 2 of 4 sampled residents regarding a resident-to-resident incident. Resident R1 exhibited known unmanageable physical and verbal aggressive behaviors, eventually forcefully shoving Resident R2, who was frail and wheelchair-bound, causing a fall and injury that led to R2's decline and death.

Feb 10, 2026Investigation

This document includes the investigation summary report and the initial statement of deficiencies. A follow-up letter dated 04/28/2026 indicates the deficiency was corrected.

Monitoring residents' well-beingWAC 388-78A-2120

The facility failed to protect the safety and well-being of 2 residents involved in a resident-to-resident incident. Specifically, Resident 1 (with known aggressive behaviors) pushed Resident 2, causing a fall and subsequent injury/death.

Jul 17, 2025Inspection

There is a separate document confirming correction of previously cited deficiencies (Determination 64984) on 09/10/2025.

Service agreement planningWAC 388-78A-2130Corrected Aug 31, 2025

Facility failed to ensure Negotiated Service Agreements (NSA) were signed by the resident or their representative for 5 of 5 sampled residents.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Aug 31, 2025

Facility failed to ensure a written plan was submitted including minimum required information for 4 of 5 residents who had family assisting with medications.

Background checksWAC 388-78A-2468Corrected Aug 31, 2025

Facility failed to complete background checks within the required timeline for 3 of 4 sampled staff (Staff B, C, and D).

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Aug 31, 2025

Facility failed to ensure staff were screened for TB within three days of employment for 3 of 4 sampled staff (Staff A, B, and D).

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References & Resources

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