Bonaventure of Salmon Creek
Limited public data on Bonaventure of Salmon Creek. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 35 Google reviews

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What this means for your family
While the facility is physically beautiful and offers a robust social calendar, the recurring reports of neglect, medication errors, and severe understaffing are critical red flags. If you are considering this facility, you must conduct an unannounced visit during a weekend or evening shift and ask management for specific, written staffing ratios for the level of care your loved one requires.
Google Reviews
Google Reviews
35 reviews on Google“Bonaventure of Salmon Creek presents a stark contrast between its physical appearance and the quality of daily care. While many reviewers praise the clean, spacious, and upscale environment, a significant number of families report chronic understaffing, neglect regarding hygiene and medication management, and unresponsive management. Prospective families should be aware of a recurring pattern of complaints regarding basic care services not being met despite high costs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and attractive facility
- Spacious and comfortable common areas
- Friendly and welcoming front-line staff
- Active social calendar and events
Concerns
- Chronic understaffing leading to neglect (mentioned by 9 reviewers)
- Medication management errors or neglect (mentioned by 3 reviewers)
- Poor hygiene and infrequent bathing (mentioned by 3 reviewers)
- High staff turnover and lack of training (mentioned by 3 reviewers)
- Unresponsive or dismissive management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's great to see how well-maintained and attractive the common areas are; how do residents typically spend their afternoons in these spaces?
- 2We noticed the team is very active in responding to community feedback; how does management use resident and family input to improve daily operations?
- 3With the active social calendar mentioned, what are some of the favorite group events or outings that residents look forward to?
- 4Can you walk us through your specific protocols for medication administration and how you ensure accuracy for every resident?
- 5How do you ensure that staff members are consistently trained and supported to maintain a high standard of personal care and hygiene?
- 6What is the process for communicating important health updates or changes in care between the nursing staff and our family?
Personalized based on this facility's data
Key Review Excerpts
“They fail, fail, fail, to provide minimum services and care. I mean misplaced critical medications for four days and lied about it! We've found mom laying in her own waste numerous times and it was very apparent it wasn't recent.”
“She was in Assisted Living and she was rarely bathed (paying for 3x weekly and got it maybe 1x a week but they wouldn't pay for more staff and wouldn't let her pay less even though she was paying to be bathed more often).”
“The young kids that work there are amazing, kind and helpful, but worked so hard, the turnover is incredibly concerning. Management never checks to see if rooms are clean or if things are going right.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 5, 2026Fire
The inspection on 03/11/2026 resulted in a 'Disapproved' status; the follow-up inspection on 05/05/2026 confirmed all previous violations had been corrected.
Deep fat dryer failed to strain protection connected.
Fire extinguisher in memory care covered by paper for painting.
Exit signs in memory care found covered with paper for painting.
Hole found in main electrical room ceiling.
Smoke detectors in memory care covered due to painting.
Storage found in electrical room around electrical panels.
Facility failed to provide semi-annual hood system inspection report.
Facility failed to provide fire drill for day shift for the fourth quarter.
Facility failed to provide conductance testing on generator battery.
Feb 6, 2026FireCleanReport
All violations noted during previous related inspection(s) have been corrected.
Jan 29, 2026Fire
Inspection includes a reference to a complaint (Complaint #210065) regarding a fire alarm triggered by the heat detector placement.
Heat detector in kitchen found too close to heat diffuser, causing false alarms due to rapid temperature rise.
Heat detector in kitchen found too close to heat diffuser.
Jul 11, 2025Fire
The facility received multiple inspections (02/26, 05/06, 07/11) in 2025 with an ultimate approval status of 'Disapproved' as of the 07/11/2025 report.
Kitchen strain protection not maintained for commercial cooking appliances on casters.
Annual fire door inspection missing; need to include gap measurements and remove items on fire door in excess of 5%.
Missing or improper signage indicating appliances under the hood system.
Dirty fire sprinkler heads in kitchen and fridge area.
May 6, 2025Fire
Facility status is Disapproved as of the 05/06/2025 re-inspection.
Kitchen strain protection must be maintained for kitchen cooking appliance.
Annual fire door inspection, including gap measurements and corrections, is required. Items on fire door in excess of 5% must be removed.
Required signage indicating appliances from left to right must be durable, with approved size, color, and lettering.
Dirty fire sprinkler heads in kitchen and fridge.
Mar 5, 2025Inspection47Report
This document indicates that a follow-up inspection was completed and previous deficiencies were found to be corrected.; Several deficiencies were noted as recurring from previous inspections in 2023.; The document contains multiple Plan/Attestation Statement sections with handwritten dates of 12/2/24 and completion dates of 12/22/24 for various deficiencies.; Executive Director acknowledged that information was missing from the NSAs of R2, R3, R4, R5, R6, R7, R8, R9, and R10. Several deficiencies were noted as recurring from 09/21/2023.; Also lists consultation for WAC 388-78A-2950 (Water supply) where facility had incorrect temperatures but corrected them prior to completion of inspection.
Facility failed to ensure nurse delegation requirements; delegator failed to obtain written consent for 1 resident and failed to delegate nursing tasks for 5 of 7 medication aides.
Facility failed to monitor a recurring physical condition (wounds) for 1 of 12 residents.
Facility failed to complete or document state and national background checks for 5 of 5 sampled staff.
Facility failed to obtain prescribed medications in a correct and timely manner for 3 residents (6, 8, and 9). Deficiency is recurring.
Facility failed to coordinate services with external providers for 1 resident (Resident 12) regarding documented medication discrepancies.
Facility failed to document accurate and complete Negotiated Service Agreements (NSA) for 7 residents (2, 3, 4, 5, 7, 9, 10), omitting services like hospice, bed rails, wound care, and specific diets.
Facility failed to complete full assessments within 14 days of admission for 3 of 5 sampled residents (R5, R6, R11).
Facility failed to ensure NSAs were signed at least annually or within a reasonable timeframe for 4 of 12 sampled residents (R1, R4, R6, R10).
Facility failed to complete TB testing within three days of hire for 2 of 3 sampled staff.
Facility failed to have the Medicaid policy on a separate page and signed by 4 of 9 sampled residents.
Facility failed to implement systems for safe medication service; 3 of 3 medication carts contained expired medications and opened items (inhalers, creams, eyedrops, insulin) without dates of opening.
Facility failed to ensure 3 of 3 sampled staff had required training documentation (orientation, basic training, CPR/first aid) or HCA certification.
Facility failed to complete/document Washington state and/or national fingerprint background checks for 5 staff members (C, D, E, F, G).
Facility failed to notify the physician of repeated medication refusals for 1 resident (Resident 3) in August 2024.
Facility failed to complete required annual full assessments or change of condition assessments for 2 residents (Residents 2 and 7).
Facility failed to maintain an accurate resident characteristics roster for 5 of 12 sampled residents, missing documentation of services like hospice, diabetes, and medical devices.
Facility failed to complete Negotiated Service Agreements (NSA) within 30 days of admission for 2 of 5 sampled residents (R5, R11).
Facility failed to obtain a required written plan for family assistance with medications for 1 of 2 residents (R5).
Facility failed to ensure 2 of 3 pets had regular exams, immunizations, and vet certification of being disease-free.
Jan 9, 2025Enforcement$2,100.00Report
Total civil fines of $2,100.00 imposed. All listed deficiencies were previously cited on November 7, 2024.
Three staff failed to complete required long-term care worker training or obtain HCA certification within 200 days.
Failed to complete or document a state name and date of birth background check for one staff member.
Failed to document care and service needs in Negotiated Service Agreements (NSA) for three residents.
Failed to ensure Negotiated Service Agreements were signed annually by the resident or responsible party for three residents.
Failed to maintain an accurate characteristic roster for two residents.
Failed to complete TB testing for one staff member within three days of hire.
Failed to ensure Medicaid policy was on a separate page and signed on or before admission for one resident.
Jan 9, 2025Investigation
Follow-up inspection on 01/09/2025 found no deficiencies. This document includes both a cover letter from Jan 2025 and the original Statement of Deficiencies from Nov 2024.
Facility failed to administer medication as ordered; Resident 1 was given 1mg of Risperidone twice daily instead of the ordered 0.5mg dose from 08/14/2024 to 09/17/2024.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit bonaventuresenior.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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