Westminster Village - West Lafayette
Strong Medicare quality ratings; families often praise warm, attentive, and professional staff. Still worth an in-person visit.
based on 353 Google reviews
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What this means for your family
Westminster Village is widely praised for its high-quality rehabilitation services and beautiful, active campus, making it an excellent choice for those seeking a long-term retirement community. However, families should conduct a thorough review of the move-out and billing policies during their tour to ensure transparency, as there has been at least one report of significant administrative and financial disputes.
Google Reviews
Google Reviews
353 reviews on Google“Westminster Village is a highly regarded retirement community in West Lafayette that receives consistent praise for its beautiful, well-maintained campus and active, engaging lifestyle. Families and residents frequently highlight the compassionate, attentive staff and the facility's ability to provide seamless transitions between independent living, assisted living, and high-quality rehabilitation services. While the vast majority of feedback is glowing, one significant report of alleged theft and billing disputes serves as a critical outlier that families should investigate during their tour.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Beautifully maintained campus and facilities
- Strong rehabilitation and therapy services
- Wide variety of engaging activities and amenities
- Seamless transition between levels of care
Concerns
- Allegations of theft of personal belongings and billing/insurance disputes
Rating Trends
Tap a year to see what changed
Distribution · 217 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the high volume of positive feedback regarding your staff's attentiveness, how do you foster such a strong culture of care among your team members?
- 2I noticed that your facility maintains a 5-star staffing rating; how does this level of staffing impact the daily activities and personalized attention my loved one would receive?
- 3With the recent health inspection results in mind, what specific steps is the leadership team taking to address those identified areas and ensure consistent quality of care?
- 4To provide us with peace of mind, what protocols do you have in place to secure residents' personal belongings and ensure their property is protected?
- 5I appreciate that your team is active in responding to feedback online; how do you utilize that communication channel to resolve any concerns regarding billing or insurance matters?
- 6Could you walk us through the transition process between levels of care, and how you ensure a resident feels at home during that change?
Personalized based on this facility's data
Key Review Excerpts
“My father-in-law rehabbed there after a hip replacement and the therapy team was able to have him home in no time. The amenities are preeminent and the staff is 5 star.”
“My mother was a resident at Westminster until she passed at 97. She always received excellent care, and she had many friends there. She had everything she needed and more.”
“The facilities are modern, clean, and thoughtfully designed. Whether it’s the cozy independent living apartments or the compassionate memory care wing, every space is crafted with comfort and dignity in mind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Westminster Village shows concerning patterns with 24 deficiencies across multiple surveys, including one complaint-triggered incident involving resident protection from abuse in 2023. The facility has recurring issues with resident care quality, medication management, and safety protocols that persist across surveys from 2022 through 2025. While all deficiencies show correction dates, the ongoing pattern suggests families should visit to assess current conditions firsthand.
Jan 21, 2026Routine6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 25, 2025Routine8
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jan 26, 2024Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Westminster Village - West Lafayette
nonprofit
Chain Affiliation
Life Care Services
44 facilities nationwide
Ownership & Management
Owners
Westminster Village West Lafayette, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
353 reviews from families & visitors
Official Website
Visit wvwl.org
Medicare data downloads
Original nursing home datasets
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