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Nursing HomeMedicaid Investigative

Western Convalescent Hospital

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2190 W Adams Blvd, Harvard Heights · Los Angeles, CA 90018129 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 17 Google reviews

5
4
3
2
1
Western Convalescent Hospital Nursing Home in Los Angeles, CA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (31 vs median 13.0)

Bottom 25% in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in LONGWOOD MANAGEMENT CORPORATION chain · No penalties on record

Source: Medicare data

What this means for your family

While the physical therapy program has shown remarkable success in helping residents regain mobility, there are alarming reports of neglect regarding basic hygiene and skin care. If you choose this facility, you must implement a rigorous daily check of your loved one's hygiene and skin integrity to ensure they are being properly changed and bathed.

Google Reviews

Google Reviews

17 reviews on Google
Families should exercise extreme caution due to serious allegations regarding neglectful hygiene care and skin issues. While some rehab patients report exceptional physical therapy results and a clean environment, others have reported severe failures in basic care like diaper changes and bathing.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Effective physical therapy department
  • Clean and odor-free environment
  • Responsive management team
  • Kind and helpful staff

Concerns

  • Neglect regarding hygiene and incontinence care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'16(2)5.05.0'18(2)4.75.0'22(2)5.04.3'25(12)2.3'26(3)

Distribution · 33 analyzed

5
25
4
2
3
2
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the physical therapy department here; could you tell us more about how the therapists work with residents to maintain their mobility?
  • 2I noticed some positive feedback regarding the cleanliness and the lack of odors in the facility; what are your specific protocols for maintaining a fresh environment?
  • 3How does the management team stay involved with the residents and address any immediate concerns that families might have?
  • 4With the recent inspections, what specific steps is the facility taking to improve staffing levels and ensure consistent care for every resident?
  • 5What is your process for ensuring that personal hygiene and incontinence care are handled promptly and with dignity for every resident?
  • 6Can you walk us through what a typical day looks like for residents, including any social activities or group outings?

Personalized based on this facility's data


Key Review Excerpts

the facility was extremely clean with no smell, the facility has a good physical therapy department, the management team starting from the administrator on down responded and immediately addressed any issues I would have I would recommend this facility to anyone that requires recuperation

Rehab patient · 2025★★★★★

My Client was not treated well she was not changed did not get a shower till she left came home with a really bad rash I would not send of your loved ones here to this horrible place thank god we got her out of there on time.

Caregiver for resident · 2025☆☆☆☆

This place has saved my father's life 🧬❤️ Thank you for the help

Family of resident · 2023★★★★★
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.84hrs
OK
Registered nurses for medical care
Total Nursing
4.97hrs
OK
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

8

measures

Long-Stay Residents
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility18.8%
Worse than Avg
Here
18.8%
US
4.9%
CA
4.5%
Los angeles
5.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.3%
Worse than Avg
Here
85.3%
US
93.4%
CA
98.6%
Los angeles
99.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
19.4%
CA
10.7%
Los angeles
9.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
14.4%
CA
10.4%
Los angeles
12.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility23.2%
Worse than Avg
Here
23.2%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
79.7%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
Well above state avg (15.4)
29 complaint-triggered

Western Convalescent Hospital shows a concerning pattern of ongoing issues, with families filing 27 complaint-triggered reports. Persistent problems span infection control, safety hazards, medication management, and care planning. Recent deficiencies in 2024-2025 include multiple infection control violations, accident prevention failures, and pressure ulcer care issues. While all violations show correction dates, the recurring nature across surveys suggests systemic challenges.

Dec 10, 2025Complaint
1
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 18, 2025Complaint
5
0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 27, 2025Complaint
4
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Apr 8, 2025Complaint
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 21, 2025Routine
19
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0770Potential for harm · PatternCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 29, 2025Complaint
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Western Convalescent Hospital

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 34 of 38 (Worst)

Ownership & Management

Owners

The Ira David Friedman Group a Business Assets Trust

Owner · Organization

20%

Devorah Danziger Group a Business Assets Trust

Owner · Organization

Elka Kaplan Group a Business Assets Trust

Owner · Organization

Esther Hoff Group a Business Assets Trust

Owner · Organization

Mordechai Notis Group a Business Assets Trust

Owner · Organization

Rachel Notis Group a Business Assets Trust

Owner · Organization

Sarah Dunner Group a Business Assets Trust

Owner · Organization

Yehoshua Notis Group a Business Assets Trust

Owner · Organization

Yisroel Notis Group a Business Assets Trust

Owner · Organization

Friedman, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Klavan, Rachel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Lehmann, Libby

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Notis, Shmuel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Friedman, IraManaging Control - Governing BodyCamanag, EmmaManagerExconde, SusieManagerFriedman, IraManagerKlavan, JoshuaManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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