East Terrace Rehabilitation & Wellness Centre, Lp
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
Watch East Terrace Rehabilitation & Wellness Centre, Lp
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (23 vs median 13.0)
Bottom 25% in CA · Critically understaffed (RN) · Worst in SHLOMO RECHNITZ chain · $176,430 in fines · Abuse citation
What this means for your family
While the physical therapy team is frequently praised for their skill, the facility has a documented history of serious safety concerns including unaddressed bedsores and unresponsive staff. If you choose this facility, you must implement a rigorous daily check-in routine to monitor your loved one's hygiene and wound status.
Google Reviews
Google Reviews
29 reviews on Google“Families considering this facility should be aware of significant concerns regarding patient safety, including reports of unaddressed bedsores and frequent falls. While some reviewers praise the physical therapy team and the professionalism of certain staff members during rehab, others report severe issues with hygiene, unresponsive call lights, and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Professionalism in rehab settings
- Easy-to-work-with management
- Soothing building environment
Concerns
- Unresponsive nursing staff and unanswered call lights (mentioned by 3 reviewers)
- Poor wound care and development of bedsores
- Inadequate hygiene and unpleasant odors (mentioned by 2 reviewers)
- Inconsistent nursing quality across shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the physical therapy team here; how do you tailor rehab plans to help residents regain their independence?
- 2How does the nursing team ensure that call lights are answered promptly, especially during shift changes?
- 3What specific protocols do you have in place for wound care and preventing pressure sores for residents with limited mobility?
- 4Could you tell us about the daily dining experience and how the menu is planned to ensure nutritious and appetizing meals?
- 5What steps are taken to maintain a high standard of cleanliness and freshness in the resident rooms and common areas?
- 6In the event of a medical emergency during the night, what is the process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My non-verbal, bedridden nephew was placed here 30 days ago for rehab. I live out of state so I can’t visit him but I have to say that the staff has been very professional and diligent in keeping me updated on his condition, deserving five stars.”
“My mom was at place they did not take care of her at all she had bedsores stuffed with gauze... The wound care nurse should be fired”
“The Physical Therapists were all great people. The day nurses depending on the day were hit and miss.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
5
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
East Terrace Rehabilitation faces concerning patterns with 95 deficiencies across 30 surveys, including 54 triggered by family complaints. The facility repeatedly struggles with accident prevention and safety supervision, abuse reporting and investigation procedures, and care planning. Most troubling are three recent deficiencies from January 2026 regarding abuse reporting and quality standards that remain uncorrected, though the majority of other issues have been addressed with correction plans.
Apr 7, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 2, 2026Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 28, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 19, 2025Routine15
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Dec 10, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 9, 2025
$14,805
Fine
Dec 6, 2024
$59,603
Fine
Feb 1, 2024
$83,320
Fine
Sep 5, 2023
$10,586
Fine
Aug 14, 2023
$2,823
Fine
Jul 17, 2023
$5,293
Ownership & Operations
Who Operates This Facility
East Terrace Rehabilitation & Wellness Centre, Lp
for profit
Chain Affiliation
Corporate Interface Services
41 facilities nationwide
Chain avg rating: 2.2/5 · Rank 12 of 16 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit nlrb.gov
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Windsor Gardens Convalescent Hospital
1.7 miNursing Home · Los Angeles, CA
Promise Assisted Living, LLC.
1.8 miAssisted Living · Los Angeles, CA
Garden Silver Town
2.0 miAssisted Living · Los Angeles, CA
Alta View Post Acute
2.2 miNursing Home · Los Angeles, CA
Burlington Convalescent Hospital
2.3 miNursing Home · Los Angeles, CA
Maple Healthcare Center
2.5 miNursing Home · Los Angeles, CA