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Nursing HomeMedicaid Investigative

West Lawrence Care Center, L L C

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1410 Seagirt Blvd, Far Rockaway · Far Rockaway, NY 11691215 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 25 Google reviews

5
4
3
2
1
West Lawrence Care Center, L L C Nursing Home in Far Rockaway, NY — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (16 vs median 6.0)
  • High staff turnover (53%)
  • High RN turnover (86%)

Bottom 25% in NY · Critically understaffed (RN) · Significantly below average staffing · $45,864 in fines

Source: Medicare data

What this means for your family

While some families report positive experiences with specific staff members and therapy services, the facility has a recurring pattern of serious neglect regarding hygiene and basic medical care. We strongly advise families to conduct unannounced visits, particularly on weekends, to verify that the facility can meet your loved one's specific medical and personal care needs.

Google Reviews

Google Reviews

25 reviews on Google
West Lawrence Care Center receives highly polarized feedback, with some families praising specific staff members for their compassion, while others report severe neglect and systemic failures. Critical issues consistently raised include poor hygiene, failure to manage basic medical needs, and inadequate staffing, particularly on weekends.

Quality Themes

Tap a score for details
Food8.0Staff3.0Clean2.0ActivitiesN/AMeds2.0Memory6.0Comms3.0ValueN/A

Strengths

  • Compassionate individual staff members
  • Effective admissions and social services coordination
  • Beneficial physical therapy sessions

Concerns

  • Hygiene neglect and failure to change residents (mentioned by 4 reviewers)
  • Inadequate medical knowledge and equipment handling (mentioned by 3 reviewers)
  • Understaffing and poor care quality on weekends (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'13(1)3.01.0'20(2)1.04.2'23(5)5.02.7'25(6)3.2'26(6)

Distribution · 25 analyzed

5
10
4
1
3
2
2
0
1
12

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your physical therapy sessions; could you tell me more about how those are integrated into a resident's weekly routine?
  • 2How do you ensure that personal hygiene and cleanliness standards are consistently met for every resident, especially during shift changes?
  • 3What specific protocols do you have in place to ensure medication is managed accurately and that staff are fully trained on all medical equipment?
  • 4Since we know staffing can sometimes be a challenge on weekends, what steps are being taken to ensure the same level of care and attention is provided on Saturdays and Sundays?
  • 5How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
  • 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

My father was clearly soaked in urine all the way up to just below his chest and yet no one changed him in the hour that we were there and no one helped him use the rest room accept myself.

Long-term resident's family · 2013☆☆☆☆

My mom was sent here for physical therapy, and was not treated well at all she had to call me and my family on her cell phone multiple times each day bagging me to send her back to the hospital, Because she couldn’t breathe.

Rehab patient's family · 2023☆☆☆☆

The staff all know him and say 'hello' to him in the hallways and dining room. The medical care has been great, the doctor there has fine-tuned his meds several ti

Memory care family member · 2023★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.28hrs
37%
Registered nurses for medical care
Total Nursing
2.62hrs
64%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
79%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

11

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility78.3%
Worse than Avg
Here
78.3%
US
12.1%
NY
18.9%
Queens
27.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
15.3%
NY
13.8%
Queens
11.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.2%
Worse than Avg
Here
19.2%
US
15.5%
NY
13.8%
Queens
10.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility86.1%
Worse than Avg
Here
86.1%
US
93.4%
NY
91.3%
Queens
92.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.5%
Mixed vs Avgs
Here
18.5%
US
19.5%
NY
13.3%
Queens
11.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.4%
Mixed vs Avgs
Here
19.4%
US
19.4%
NY
20.2%
Queens
14.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
81.8%
NY
77.0%
Queens
73.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility55.6%
Worse than Avg
Here
55.6%
US
79.8%
NY
78.8%
Queens
79.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
NY
1.2%
Queens
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
Well above state avg (7.6)
8 complaint-triggered
$45,864 in fines

Families have filed complaints leading to serious findings about abuse protection, resident care, and restraint use, with issues recurring across multiple surveys. The facility shows persistent problems in three key areas: protecting residents from abuse and neglect, care planning and assessments, and resident rights. While all deficiencies report correction dates, the pattern of repeated complaints and similar issues appearing in surveys from 2021 through 2025 suggests ongoing care quality concerns that families should carefully investigate before considering placement.

Aug 4, 2025Routine
14
0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0675Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Aug 4, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Feb 5, 2025Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jul 26, 2023Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 14, 2023Routine
13
0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jul 14, 2023Complaint
1
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Lawrence Care Center, L L C

Organization Type

for profit

Ownership & Management

Owners

Cytryn, Aron

Owner

46%

Landa, Judy

Owner

39%

Fischel, Mayer

Owner

Key personnel

Cytryn, DavidManaging Control - Governing BodyYounesi, PeymanManaging Control - Governing BodyCleary, SachaManagerCytryn, AronManagerCytryn, DavidManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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