Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 51 Google reviews

Email Wesley Woods at New Albany to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Wesley Woods at New Albany has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained grounds and facilities and spacious and comfortable apartment layouts. Review the component ratings and current source records before deciding.
Wesley Woods at New Albany receives highly polarized feedback, with many long-term independent living residents praising the beautiful grounds, spacious apartments, and active social environment. However, families of residents requiring higher levels of care have reported serious concerns regarding neglect, missing personal items, and inconsistent communication from management. While the facility is frequently described as physically stunning and well-maintained, the quality of clinical care and responsiveness to family concerns appears to vary significantly.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The nurses the Assistance, the cleaning peopleall of them are top-notch their therapy. People are so caring and just write on on everything.”
“Everyone was so helpful from the moment my husband arrived until the day he passed. For the year he stayed the staff were very attentive to our needs and requests.”
“My parents have lived at Wesley Woods in Assisted Living for one year now. Initially I loved the place- it’s new, lovely and comfortable. Food is good. People are friendly. But, I have found that, of late, a lot of things are slipping through the cracks.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 11 measures
7
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Residents with pressure sores (bedsores)
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Wesley Woods at New Albany has recurring issues with fire safety systems and medication management across multiple surveys from 2020 to 2025. The facility received a complaint-triggered deficiency in late 2024 regarding food safety, indicating families have filed reports. Fire alarm system problems appear three times over five years, suggesting persistent challenges with safety infrastructure. All identified deficiencies have correction dates, but the pattern of repeated violations in critical areas warrants careful consideration during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Wesley Woods at New Albany
nonprofit
Owners
Methodist Retirement Center of Central Ohio
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit lec.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
New Albany Care Center
< 1 miNursing Home · Columbus, OH
The Laurels of Gahanna
1.1 miNursing Home · Columbus, OH
Otterbein New Albany
1.5 miNursing Home · New Albany, OH
Otterbein Gahanna
2.2 miNursing Home · Gahanna, OH
Inniswood Health and Rehabilitation
2.7 miNursing Home · Westerville, OH
Smiths Mill Health Campus
3.4 miNursing Home · New Albany, OH