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Nursing HomeMedicaid

Weslaco Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

422 E 18th St, Weslaco, TX 78596120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 145 Google reviews

5
4
3
2
1
Weslaco Nursing and Rehabilitation Center Nursing Home in Weslaco, TX — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation, particularly due to their highly-rated physical and occupational therapy teams. However, if your loved one requires frequent assistance during the night, you should specifically ask about the staffing levels and response protocols for the night shift.

Google Reviews

Google Reviews

145 reviews on Google
Families considering Weslaco Nursing and Rehabilitation Center will find a facility highly praised for its skilled physical therapy and compassionate nursing staff. While many long-term residents thrive here, some reviewers have reported serious concerns regarding night-shift responsiveness and cleanliness in certain hallways.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean6.0Activities9.0Meds3.0MemoryN/AComms7.0Value2.0

Strengths

  • Exceptional physical and occupational therapy teams
  • Compassionate and attentive nursing staff
  • Welcoming and professional administration
  • Engaging resident activities and events

Concerns

  • Slow response times from night shift staff (mentioned by 3 reviewers)
  • Inconsistent cleanliness and hygiene issues (mentioned by 2 reviewers)
  • Unappetizing or inconsistent food quality (mentioned by 3 reviewers)
  • Medication administration delays (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'21(5)'23(7)'25(79)'26(10)

Distribution · 151 analyzed

5
129
4
7
3
3
2
0
1
12
29 reviews posted between Jul 16, 2025Jul 18, 2025 · 26 were 5-star
18 reviews posted between Nov 20, 2025Nov 21, 2025 · 18 were 5-star
10 reviews posted between May 12, 2026May 12, 2026 · 10 were 5-star

How They Respond to Reviews

100%response rate
Good

The owner provides personalized responses that frequently mention specific family members or staff members named in the reviews. They demonstrate empathy in sensitive situations, such as bereavement, and use bilingual responses to match the reviewer's language.

Questions for Your Tour

  • 1It is wonderful to see how much the administration engages with the community online; how does that same level of communication translate to how you update families on daily care?
  • 2We have heard great things about your physical and occupational therapy teams; could you tell us more about how they customize rehab plans for residents?
  • 3What kind of daily activities and social events do you have planned to keep residents engaged and connected with each other?
  • 4Since we want to ensure everything runs smoothly around the clock, how does the nursing team manage care and responsiveness during the overnight shifts?
  • 5How do you ensure that medication administration remains timely and accurate, especially during busy periods?
  • 6Could you tell us a bit about the dining experience, specifically how the menu is planned to ensure meals are both nutritious and enjoyable?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff was incredibly competent and attentive throughout my Dad’s stay. I especially want to highlight the wound care nurse, who was truly exceptional—knowledgeable, caring, and thorough.

Rehab patient's family · 2025★★★★★

The staff has been absolutely awesome! The nursing and therapy team and support staff have exceeded our expectations and I'll be graduating soon!

Rehab patient · 2025★★★★★

My momma is a long term custodial member at this facility and she has resided there a few months now and I have to say, it was the best choice our family made for her.

Long-term resident's family · 2025★★★★★
Source: 145 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.15hrs
20%
Registered nurses for medical care
Total Nursing
3.30hrs
80%
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

1

measures

Mixed Results

9

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Hidalgo
1.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.8%
Mixed vs Avgs
Here
18.8%
US
19.5%
TX
18.4%
Hidalgo
11.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.7%
Mixed vs Avgs
Here
12.7%
US
19.4%
TX
14.2%
Hidalgo
9.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Hidalgo
98.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.7%
Better than Avg
Here
10.7%
US
14.4%
TX
16.1%
Hidalgo
11.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.5%
Mixed vs Avgs
Here
10.5%
US
15.4%
TX
9.4%
Hidalgo
15.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
79.7%
TX
88.0%
Hidalgo
91.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.8%
Mixed vs Avgs
Here
92.8%
US
81.8%
TX
89.2%
Hidalgo
95.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Mixed vs Avgs
Here
2.2%
US
1.6%
TX
1.5%
Hidalgo
3.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (9.1)
6 complaint-triggered

This facility has recurring issues with medication management and quality of care, with 24 deficiencies across 5 surveys and complaints from families triggering 6 violations. Problems persist with medication errors, proper dosing, drug labeling, and appropriate treatment care across multiple years. While all deficiencies show correction dates, the pattern of repeat violations in critical areas like medication safety suggests ongoing challenges families should carefully consider.

Nov 19, 2025Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

May 14, 2025Routine
5
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

May 14, 2025Complaint
1
0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Mar 31, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 14, 2024Routine
9
0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 14, 2024Complaint
1
0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Starr County Hospital District

Organization Type

for profit

Management Company

REGENCY IHS OF WESLACO LLC

Administrator

RICARDO A RODRIGUEZ

Chain Affiliation

Chain Name

Wellsential Health

Chain Size

68 facilities nationwide

Chain avg rating: 2.8/5 · Rank 34 of 67

Ownership & Management

Owners

Starr County Hospital District

Owner · Organization

100%

Regency Ihs of Weslaco LLC

Owner · Organization

Csv Rhea Management Holdco, LLC

Owner (parent company) · Organization

Dwd TX Holdings LLC

Owner (parent company) · Organization

Jack and Nancy Dwyer Workforce Development Center INC

Owner (parent company) · Organization

Reg Bridge Opco LLC

Owner (parent company) · Organization

Reg Hg Opco LLC

Owner (parent company) · Organization

Reg Operator Holdco LLC

Owner (parent company) · Organization

Regency Integrated Health Services LLC

Owner (parent company) · Organization

Regency Texas Holdings LLC

Owner (parent company) · Organization

Key personnel

Baird, DanielManaging Control - Governing BodyClapp, BarbaraManaging Control - Governing BodyCortese, DarenManaging Control - Governing BodyGibson, PatriciaManaging Control - Governing BodyGuerra, AdrianManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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