Weslaco Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 145 Google reviews

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What this means for your family
This facility is an excellent choice for rehabilitation, particularly due to their highly-rated physical and occupational therapy teams. However, if your loved one requires frequent assistance during the night, you should specifically ask about the staffing levels and response protocols for the night shift.
Google Reviews
Google Reviews
145 reviews on Google“Families considering Weslaco Nursing and Rehabilitation Center will find a facility highly praised for its skilled physical therapy and compassionate nursing staff. While many long-term residents thrive here, some reviewers have reported serious concerns regarding night-shift responsiveness and cleanliness in certain hallways.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and attentive nursing staff
- Welcoming and professional administration
- Engaging resident activities and events
Concerns
- Slow response times from night shift staff (mentioned by 3 reviewers)
- Inconsistent cleanliness and hygiene issues (mentioned by 2 reviewers)
- Unappetizing or inconsistent food quality (mentioned by 3 reviewers)
- Medication administration delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 151 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently mention specific family members or staff members named in the reviews. They demonstrate empathy in sensitive situations, such as bereavement, and use bilingual responses to match the reviewer's language.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with the community online; how does that same level of communication translate to how you update families on daily care?
- 2We have heard great things about your physical and occupational therapy teams; could you tell us more about how they customize rehab plans for residents?
- 3What kind of daily activities and social events do you have planned to keep residents engaged and connected with each other?
- 4Since we want to ensure everything runs smoothly around the clock, how does the nursing team manage care and responsiveness during the overnight shifts?
- 5How do you ensure that medication administration remains timely and accurate, especially during busy periods?
- 6Could you tell us a bit about the dining experience, specifically how the menu is planned to ensure meals are both nutritious and enjoyable?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was incredibly competent and attentive throughout my Dad’s stay. I especially want to highlight the wound care nurse, who was truly exceptional—knowledgeable, caring, and thorough.”
“The staff has been absolutely awesome! The nursing and therapy team and support staff have exceeded our expectations and I'll be graduating soon!”
“My momma is a long term custodial member at this facility and she has resided there a few months now and I have to say, it was the best choice our family made for her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
1
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with medication management and quality of care, with 24 deficiencies across 5 surveys and complaints from families triggering 6 violations. Problems persist with medication errors, proper dosing, drug labeling, and appropriate treatment care across multiple years. While all deficiencies show correction dates, the pattern of repeat violations in critical areas like medication safety suggests ongoing challenges families should carefully consider.
Nov 19, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 14, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
May 14, 2025Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Mar 31, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2024Routine9
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 14, 2024Complaint1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Starr County Hospital District
for profit
REGENCY IHS OF WESLACO LLC
RICARDO A RODRIGUEZ
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 34 of 67
Ownership & Management
Owners
Starr County Hospital District
Owner · Organization
Regency Ihs of Weslaco LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Bridge Opco LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Integrated Health Services LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
145 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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