Assisted Living

New Life Assisted Living

Name: Public quality & inspection record for New Life Assisted Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on New Life Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

1901 New Life Drive, Donna, TX 78537|Reported capacity: 16|Licensed & active

Source: TX HHSC — view official record

Google rating

3.7/5

based on 6 Google reviews

(956) 377-5916 Directions

Street View

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What this means for your family

Every family's needs are unique. We encourage you to visit New Life Assisted Living in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

12 public Google reviews available

Families may find comfort in the compassionate leadership of Kathy Alvarado and the clean, professional environment described by long-term residents' families. However, there are serious allegations regarding disrespectful staff behavior and interference with resident communication that should be investigated.

Quality Themes

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Strengths

Compassionate and professional leadership
Clean and well-maintained facility
High quality of life for residents
Staff treating residents like family

Concerns

Disrespectful and cold-hearted staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 12 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard such wonderful things about how the leadership team treats the residents like family; how does that philosophy shape the daily culture here?
2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas stay comfortable for everyone?
3Could you tell us more about the daily activities and how you help residents stay engaged with one another?
4How does the staff approach communication with families to ensure we are always kept in the loop regarding our loved one's well-being?
5In the event of a medical emergency or a sudden change in health, what is the specific protocol for getting care after hours?
6With such a small, intimate community of 16 residents, how do you ensure every person's unique personality and preferences are respected by all staff members?

Personalized based on this facility's data

Key Review Excerpts

“The proof is that our loved one's quality of life has clearly improved since moving in—she is happier, healthier, and most importantly, safe.”

Long-term resident's family · 2025★★★★★

“Employees treat residents like if they were family. ❤️❤️”

Former resident's family · 2023★★★★★

“New Life is the best run AL facility I have ever seen. The entire staff is caring, compassionate and very professional.”

Long-term resident's family · 2017★★★★★

Source: 12 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

New Life Assisted Living underwent its most recent comprehensive inspection on April 02, 2024, and no violations of state standards were found. Additionally, there are currently no enforcement actions on record for this facility.

Apr 2, 2024RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Elugo, LLC

Organization Type

for profit

Administrator

VILMA SANTANA

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(956) 377-5916

elugo@newlifehhs.com

1901 New Life Drive

Donna, TX 78537

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

6 reviews from families & visitors

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.