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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 131 Google reviews
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Wellbridge of Clarkston has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy teams. Some reviewers note concerns about chronic understaffing leading to neglect (mentioned by 28 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
WellBridge of Clarkston is a visually appealing, modern facility that receives high praise for its physical therapy department and some individual staff members. However, it faces severe and recurring criticism regarding chronic understaffing, slow response times to call lights, and significant lapses in basic patient care, including medication management and hygiene. Families should be aware that while the environment is hotel-like, the quality of care appears highly inconsistent and potentially dangerous for patients with complex medical needs.
Quality Themes
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Distribution · 139 analyzed
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Key Review Excerpts
“My dad went to Wellbridge for rehab after a stay at the hospital. To say I am disappointed in the care he received at Wellbridge would be an understatement. Multiple times a day the nurse call button was pushed for support to get him help to go to the bathroom and not once did an employee respond to the call.”
“I had an injury which required me to go to a Rehab facility. I chose Well Bridge in Clarkston. From the moment I arrived, Dec.14th until I was released, Jan.27th I had the best care. Nurses were friendly as was the Nurses aids, Physical and Occupational Therapist, Lisa, Maria,and Lisa.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 24 complaints triggering inspections at this facility, with recurring problems in medication management, care quality, and resident rights that persist across multiple recent surveys. Issues include medication errors, inadequate daily living assistance, pressure ulcer care failures, and insufficient nursing staff. While the facility reports correcting deficiencies, the pattern of ongoing complaints suggests systematic care problems that families should carefully evaluate before choosing this nursing home.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Wellbridge of Clarkston
for profit
The Wellbridge Group
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 8
Owners
E2g, LLC
Owner · Organization
Senior Care Equities 18 LLC
Owner · Organization
Wronski, Frank
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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