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Public Google reviewers rate this highly and often mention warm, attentive, and friendly staff. Schedule a visit to confirm the fit.
based on 95 Google reviews
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Public Google reviewers rate Monark Grove Clarkston highly. Reviewers highlight: warm, attentive, and friendly staff, beautiful, clean, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Monark Grove Clarkston is a visually appealing facility that many families praise for its warm staff, engaging activities, and supportive environment. However, there are significant and recurring complaints regarding the quality and management of the dining services, as well as serious allegations of neglect in the memory care unit that potential families should investigate thoroughly.
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Key Review Excerpts
“The housekeeping is top-notch—I’ve seen cleaner floors in retirement homes than in my own apartment! The whole place smells like fresh air, not disinfectant, and that’s saying something.”
“The food service and quality is lacking for the price you are paying to live there. Many times the tables are dirty, service is scarce and the food quality poor. This has been brought to management attention numerous times without resolution.”
“Monark Grove Clarkston Memory Care has been a true blessing for our family. From day one, the transition for Mom was incredibly smooth thanks to the attentive and caring staff, led by Melissa, the amazing Director.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified serious concerns regarding medication management, specifically instances where residents did not receive prescribed medications because they were missing from the medication cart. Additionally, there were findings related to incomplete resident service plans and inadequate food and menu record-keeping.
No deficiencies are reported in this inspection record.
Resident A was not administered prescribed Metformin (two doses on 5/08/2023), Norvasc (one dose on 5/10/2023), and Lipitor (one dose on 5/10/2023) because the medication was 'not in cart'.
Resident A missed doses of Metformin (5/08/2023) and blood pressure medication Amlodipine (5/09/2023), as well as Atorvastatin (5/10/2023).
The facility failed to complete a service plan for Resident B following their recent admission.
The facility could not provide a record of the kind and amount of food used for the preceding 3-month period.
The facility could not provide copies of menus as actually served for the preceding 3 months.
No deficiencies are reported in this inspection record.
Clarkston Senior Living LLC
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MI LARA — View Official Record
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