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Assisted Living

Wedgewood Park Senior Living

Families consistently rate this highly — reviewers highlight engaging and well-coordinated activity programs. Schedule a visit to confirm the fit.

302 E Wedgewood Ave, Shiloh Hills · Spokane, WA 99208100 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.2/5

based on 21 Google reviews

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Wedgewood Park Senior Living Assisted Living in Spokane, WA — Street View
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What this means for your family

While the activity program and dining services are highly regarded, the facility has serious, recurring allegations regarding resident safety and staff professionalism. We strongly recommend that you conduct unannounced visits and speak directly with current residents' families to verify if these safety and conduct concerns have been addressed.

Google Reviews

Google Reviews

21 reviews on Google
Wedgewood Park Senior Living, formerly known as Royal Park, receives highly polarized feedback from families. While some praise the facility for its engaging activities and dedicated leadership, others report serious concerns regarding resident safety, medical neglect, and unprofessional staff conduct.

Quality Themes

Tap a score for details
Food9.0Staff4.0CleanN/AActivities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Engaging and well-coordinated activity programs
  • Responsive leadership team
  • Variety of dining options

Concerns

  • Negligence regarding resident safety and injury protocols (mentioned by 2 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(2)5.02021(2)5.02022(2)2.32023(3)5.02024(5)1.02025(2)4.82026(6)

Distribution · 22 analyzed

5
17
4
1
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How They Respond to Reviews

95%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the leadership team is very active in responding to feedback online; how do you incorporate that kind of open communication into daily operations for families?
  • 2We’ve heard great things about your activity programs—could you walk us through a few of the most popular events residents participated in this past week?
  • 3When it comes to resident safety, what specific protocols or training do you have in place to ensure staff are consistently providing the highest level of care?
  • 4How do you foster a supportive and professional environment for your staff to ensure that every interaction with a resident is positive and respectful?
  • 5With your variety of dining options, how do you handle individual dietary preferences or special requests to ensure every resident feels satisfied?
  • 6Could you explain the process for how your team monitors and communicates with families if a resident experiences a minor fall or a change in their health status?

Personalized based on this facility's data


Key Review Excerpts

My loved one was left alone in the shower (against protocol!) and fell and injured himself. Recently, he fell and knocked himself unconscious, and when found with a head injury was just picked up and NOT sent to the ER for evaluation.

Family member · 2023☆☆☆☆

The food is delicious with a menu that offers a variety of foods. There is always an alternate choice if you don't like the main dish.

Resident's daughter · 2024★★★★★

My family’s experience with Wedgewood Assisted Living was made unnecessarily painful by the person who serves as the face of their business—the front desk attendant. Every visit to see my late mother was met with rudeness, dismissive behavior, and a complete lack of empathy.

Resident's family · 2025☆☆☆☆
Source: 21 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

3total
32deficiencies
Feb 12, 2026Fire

The inspection report dated 02/12/2026 reflects an 'Approved' status after a previous 'Disapproved' inspection on 12/05/2025. Items listed as 'Corrected' in the 2026 report relate to the items identified in the 2025 report.; Approval Status: Disapproved. Next inspection scheduled on or after: 01/04/2026.

Ceiling ClearanceIFC 315.2.1 2021Corrected Dec 5, 2025

Storage too close to the fire sprinkler in closet of room 140.

Working Space and ClearanceIFC 603.4 2021

Storage in front of electrical panels in maintenance office.

Owner's ResponsibilityIFC 701.6 2021

Unable to provide documentation for annual fire wall inspection; last report 10/22/24.

Duct and Air Transfer OpeningsIFC 706.1 2018

Ceiling penetration (missing grate) in 1st floor garbage room.

Smoke Alarm MaintenanceIFC 907.10 2021

Facility unable to provide documentation for monthly single and multiple station alarm testing for the past 12 months.

Emergency and Standby Power SystemsIFC 1203.4 2021

Facility has not conducted or documented required weekly/visual generator inspections for October and November 2025.

Fire DrillsFire Drills

Missing documentation for 12 required fire drills; specifically missing 1st Quarter night shift, 2nd Quarter swing shift, and 3rd Quarter swing/NOC shifts.

Equipment AccessIFC 509.2 2021Corrected Dec 5, 2025

Storage in front of fire sprinkler riser in maintenance office; storage on sprinkler pipe in ceiling.

Relocatable power taps and current tapsIFC 603.5 2021

Multiple instances of daisy-chained power strips and improper use of power strips in resident rooms.

Joints and Voids - Maintaining ProtectionIFC 704.1 2021

Wall penetration due to water leak in laundry room wall.

Testing and Maintenance (Sprinkler Systems)IFC 903.5 2021

Fire sprinkler monitoring cover missing for flow switch in sprinkler riser room; forward flow testing of backflow preventers required; facility unable to provide documentation for quarterly sprinkler system inspections.

Carbon Monoxide MaintenanceIFC 915.6 2021

Facility unable to provide documentation for monthly carbon monoxide detector maintenance for the past 12 months.

Sprinkler Painting6.2.6.2

Paint observed on fire sprinklers in stairwell by maintenance office and in hallway between main laundry and activity room.

General - ElectricalIFC 603.1 2021

Electrical panels in public areas are not locked.

Extension CordsIFC 603.6 2021

Daisy-chained extension cord into power strip in room 201.

Inspection and MaintenanceIFC 705.2 2021

No documentation for annual fire door inspection; multiple doors/frames have penetrations.

Extinguishing System ServiceIFC 904.13.5.2 2021

Facility unable to provide documentation for the semi-annual kitchen suppression system servicing for the 1st half of 2025.

Emergency Lighting Activation TestIFC 1032.10.1 2021

No documentation for monthly 30-second activation test; exit sign in east stairwell did not illuminate.

Escutcheons and Cover Plates6.2.7

Missing fire sprinkler escutcheons in stairwell, resident room 201, east stairwell, and wellness room.

Open electrical terminationsIFC 603.2.2 2021Corrected Dec 5, 2025

Outlet in maintenance office missing electrical plate.

CleaningIFC 606.3.3 2021

Unable to provide documentation for semi-annual hood cleaning for 1st half of 2025.

Door OperationIFC 705.2.4 2021

Stairwell door wedged open; main entrance stairwell door and east stairwell door do not latch.

Portable Fire ExtinguishersIFC 906.2 2021

Missing monthly fire extinguisher maintenance documentation for the elevator room (since July 2025) and front office (November 2025).

Emergency Lighting Power TestIFC 1031.10.2 2021

Facility unable to provide documentation for annual 90-minute power test for the past 12 months.

Fire Door Inspection and TestingNFPA 80

Facility unable to provide documentation that the annual fire door inspection has been completed.

Oct 14, 2025Inspection

Consultation provided regarding electronic monitoring equipment. Compliance Determination #70092 (dated 12/12/2025) noted no deficiencies.

Electronic monitoring equipmentWAC 388-78A-2690

Two residents' quarterly evaluations for electronic monitoring were not completed on time.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Nov 23, 2025

Facility failed to ensure 1 of 5 staff (Staff B) obtained required home-care aide certification.

Feb 15, 2024Inspection

Includes follow-up report dated 04/03/2024 noting no deficiencies for compliance determination 39157.

Tuberculosis One testWAC 388-78A-2483Corrected Mar 2, 2024

Facility failed to ensure staff was tested for tuberculosis for 1 of 6 staff members.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Mar 2, 2024

Facility failed to ensure 2 of 6 staff members received initial and follow-up TB testing within required timelines.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Feb 27, 2024

Facility failed to provide documentation for specialty training (dementia/mental health) and CPR/first aid for sampled staff.

Maintenance and housekeepingWAC 388-78A-3090Corrected Feb 26, 2024

Emergency exit floor mat was damaged, bubbled, and rippled, creating a fall risk.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Mar 10, 2024

Facility failed to ensure respirator fit testing was completed for 2 of 6 staff members sampled.

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References & Resources

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